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“Employers want to know that you have researched their specific sector.”

Courtney Ward, a Quality Team Leader at Randox, shares her advice for graduates.

Courtney Ward, Randox

So what is commercial awareness?

So commercial awareness to me means having a real understanding of all the key companies operating in a specific industry or area or sector, you know, a knowledge of the different products that those different companies sell, what services they offer, and any kind of direct competitors, you know, companies offering the same product, you know, or any kind of slight differences between those products that they offer, and kind of my advice to graduates would be to really do your market research, yes you may be interested in various  different you know sectors or kind of companies but make sure you’ve done a little bit of digging a little bit of research around that area and who definitely, maybe the geographical area you’re interested in, who are the key players, you know, in that area.

What ways might an employer assess commercial awareness on an application form or a cover letter?

So, they’ll look that you’ve actually done your research, you know, they’ll look that you’ve tailored your cover letter or application to that specific employer or sector, that’s one of the biggest things. Show them that you’ve done the time and the research in their area. You know – then they’ll take their time with your cover letter if you haven’t taken the time with them then they won’t take the time with you. So you know making sure that you demonstrate that you have an awareness of the business landscape, you know that you’re aware of that and how that role that you’re applying for fits into it you know they’ll want to see that you’ve actually read the job spec, and you’ve demonstrated that again, back in the cover letter you know that you’ve hit all those key essential criteria, and just indicate to them that you’re aware of where they fit against other companies and I really think tailoring is the biggest thing, tailoring it that you’ve read, you know, their details and if you answer all of the you know the, the criteria or desirables they’re looking for, or address some of them they now know that you’ve actually read it and as you’re happy, and understanding, you know what it is they’re actually looking for. 

How can you demonstrate an understanding of the business and knowledge of his activities and products?

So, take every opportunity in your interview to demonstrate this, so as I said, doing that market research and that research in the company beforehand is really critical. But make sure you take the chance to express that in the interview don’t do all that research and then not saying anything about it unless you know, don’t wait for the question. Take your opportunity. So, common questions will be, you know, why did you apply for this role for this company? So that’s your key to go and demonstrate your research, you know, do they have a top-selling product or service? You know, mention that, you know, they’ve been demonstrate that they’re moving into a new area, or they have an upcoming product – you know, mention that you’ve seen that, you know, that you’re aware that they have that product or that service and offering. Have they won any awards for any of their products? We can always drop in or, you know, ‘award-winning product or service’ and things like that. A big one would be to read the latest news section so a lot of companies -particularly Randox will always put new brand new things or things that are out of the company on the latest news on our website so always check in that because that’ll be the big things they want to share so that’s your first check box – oh I actually went on the website, read what’s happened with the company. 

When’s the most appropriate moment to mention your research in an interview?

So it could be why are you attracted to this role, what does this role mean to you? If your role directly relates to any of those products or latest news? If I were to do it for my role – what interests you in a quality role? You could say I’m interested in having high standard testing, making sure everything is meeting all the criteria. I saw you guys recently got your accreditation or you guys were awarded some other accreditation for a certain test – that could be a nice way to roll that in. So I think prepping before hand is really good. So if I ever have interviews what I would do would be to write down those key questions that I think they’re going to ask and prep a little bit of an answer – nearly like an exam – you know making sure.. well this kind of goes out the window in an interview when you’re nervous – but having done it beforehand you will have at least though through the answers.

So how important is it for a graduate to keep up with economic and political trends and what exactly does that mean?

That is a really difficult for graduate you know that’s something that you’re only going to learn when you get into an industry you know, there’s only so much research and that you can do with it experience in the job role of how things affect different businesses. I think being aware that they can so example would be, oil and gas, political trends you know will affect industries, different economic upturns and downturns you know will affect that. The COVID-19 pandemic is the biggest one there so whenever we began the testing back in March 2020 you could not get your hands on supplies, materials for testing, they became like gold dust when the entire world is trying to test for COVID-19 – lab consumables, pipettes, reagents, all become, you know the limiting factor, industries, not be able to get into manufacture them to get out so that was a key thing, that’s something that even me before this all happened I wouldn’t even think that that could have to that was an experience that I had, you know, going through my role. Again – rollout of vaccinations is another good one, you know that was a real political and economic debate so being up to date with current affairs, reading really good kind of online publications, you know that talk about these things. It’s a really good way, even if – you don’t need to know the ins and outs of it, a very broad level understanding will set you apart from other graduates you know by even actually having went that bit farther and trying to get that understanding. 

How important is it for a candidate to research, and keep up to date with knowledge of an industry or knowing the major players so the competition that you’re up against the brand, how important is it to know all of those?

I think it is important because particularly for certain roles – it will be more important. So, if you’re doing sales, for example, you know that’s really, really important that people want to know, well actually I know that your company is the best seller of this reagent, you know, so I know that it’s up against these other you know players and difference in geographical, you know, where does that company sell, you know will be very important. Again, you’ll not be expected to know everything but you know, having an awareness of that is so important. Following different publications, there’s lots of resources online, you know that will do these kinds of reports and trends you know of different areas. but again, social media posts, that’s actually – LinkedIn is actually really great source. You can follow CEOs of companies you know different people, they’re always gonna be posting on mine when something is doing well, they’ll post those key facts and figures. So it’s hard to keep up, particularly as a student, if you’re doing your exams you know you have expected to spend all day long. Dipping in and out of it – create like your own kind of professional Twitter your own professional you know what your LinkedIn will be – but one tailored  to do that so you can say oh well, actually half an hour today ago set and have a look at the industries and look down and then you can look down any key facts and figures that you see, bringing company feeds for example, around our Randox newsfeed we’ve publicised quite heavily our achievements with the COVID 19 pandemic and our different tests. So we will always put things on there quite regularly. So, if the company really using social media and actually makes it a lot easier, because I’ll be posting stories quite regularly.

So how can you demonstrate an awareness of how your role affects business performance and how your actions as a graduate affect the business’ bottom line?

I think, read around the role – a lot of roles, despite being vastly different industries will have may have different names, but to be very similar role, you know, certain types of companies will have the same role, no matter what it is the sector they’re in. See if you can find any testimonials – people, you’ll often find online people saying, a day in the life of such and such, you know a specific role. Can you find anything detailing, those different roles, every role is imperative to a business, so being able to see how it fits in the bigger picture is important, reach out to people on LinkedIn, you know, in that role. I have some questions about that, some people will be responsive to that you know they will be willing to offer you some advice on that. And also highlight any kind of experience or transferable skills you have, no matter where you’ve worked in what areas you will always have a transferable skill. There’s skills you know like communication, teamwork, whether you whether you’re the top dog or just entry level you will have been demonstrating the same skills across the board so even if you’re going from one sector to another and that’s a complete 180, you will have transferable skills. That was really when we had to hire a lot of testing staff, obviously the testing numbers that we do. We got a lot of applicants from people with non-science backgrounds. They were able to demonstrate to us that you know yes, I have to have a science degree but I have all these key transferable skills. They slotted right into the roles with us. So, you know, for me from my background I got pulled in from design and then was that in doing PCR testing so it really is. I have transferable skills and think that yes some of them were technical but there’s all these skills that were so important to my participation in the Randox kind of National Testing programme.

So what are your top tips to develop a commercial awareness?

As I said before, it’s a lot of time and effort, and typically when you’re still doing your studies, it can be a bit overwhelming but just that little bit and often I think keep yourself in the loop, particularly if you have a passion for a certain industry or a certain sector, or a certain company, you know, you may have followed up from you were young, just keeping up, up to date into that specific, you know, professional Twitter accounts that you follow relevant people you could dip in and out off wherever you want to, set up email alerts you know for relevant Twitter feeds, relevant terms , follow different reporters or some reporters who are very interested, you know, in certain sectors you know they’ll always publish really useful information for you. And so, I think, little and often is the key. It can be overwhelming but even taking that first step forward, will really set you apart from other graduates. 

How important are time management skills, organisation skills, planning skills and prioritisation? How important are these and how can you develop them?

They are really important, no matter what area you work in the business, be it science and r&d, sales, anything. All of these, all these skills are transferable and they’re very important at all the different roles  and you’ll develop them no matter what role you’re in. It’s very important to ask for  feedback so from both your peers, and from your supervisors or anything like that, you know, can they offer you any constructive feedback you know of anything if any of those particular skills that you think you want to build on, because sometimes it’s hard to see from outside – someone might say you’re really good, you know, at time management, I’m really impressed. Maybe your organisation could be a bit better but these are things you can do. So just being vocal on that.  One of the big things with graduates is the fear of the phone. No matter what business you’re in, you need to pick up that phone if someone is asking you we need a response we need that information right now, you might think I’m going to send them an email first and give them a couple of hours, you know you need confidence, picking up the phone and even, even after all my studies and my PhD and stuff, with all emails whenever I went into the kind of, you know, an industry job, you have to do that. So, you can always follow up with a good follow up with an email with a call, you know, discuss those and say, as we discussed in the phone – here’s all the points the from the call. But yeah, That’s a big thing, don’t be afraid to pick up the phone – you’ll forge relationships that way and then you can always call them again. It’s always good to get relationships with people in certain areas.

How can a student who doesn’t have professional experience demonstrate skills in an interview? 

One of the big things with that would be flexibility. So being able to show – I’ve been involved in a number of different clubs and societies – I’ve juggled a part time job with my studies, you know, I’ve been able to do it that way, because for the most part you’ll never really have one project, you’ll probably have five, you know, and you’ll have to keep them all long side by side, you know, like did you study different courseworks as mini projects, you know that you’ve got yourself through to the end. Communication, really important, as I said, you know, I can pick up the phone and I can call people, I can communicate with people at various different levels, you know. Were you a student rep, where you communicated with lecturers, key people in the course organisation, your peers. Persuasion and negotiation is a hard one to demonstrate particularly as a student I used to give workshops on how to do this. Have you had to persuade different clubs for time, use of a room, use of a football pitch? That’s persuasion and negotiation – negotiating for different tutorial times. Everyone will have evidence of these skills – it’s taking the time to sit down and actually write them down, you know, being able to be specific with them you will have them it’s just one of the hardest things.  Keep a record, you know, keep a record for yourself when you demonstrate certain things now when it comes to those job interviews, you can open your book and I did that last day and they did that.

How important is it to stay calm under pressure?

It’s really important. I can say from working in testing labs whenever the samples are flowing in at an astronomical number, you really have to keep your pressured head. It can be overwhelming, different work – someone might come in and there’s 10 different people vying for your expertise and your time at any one point. Take your time. Don’t be afraid to step back and take your time to think about how you’re going to respond to all of these different pressures. Some people will just go ahead and start rushing through it but I think it’s important to take, even if it’s 5-10 minutes to kind of sit down. I always make lists, you know, what are the things I need to do, and I still even if it’s tiny – I’ll write it down and tick it off because always feels really good, because otherwise you’re just sitting thinking I’ve ten things to do and you can’t focus on the job at hand so sometimes write it all down to prioritise it. Take that 10 minutes take that half an hour, even if you’re under pressure, that’s most important. It’s like essay answers – taking the time to brainstorm, you know different projects at work. And then you know you’re going to answer all the things you need to do and you’re going to do it effectively.

Interested in Randox? Randox are currently recruiting. You can find details of their current vacancies on the Gradfest2021 site. 

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“It’s better to compromise than to lose”

Viktorija Mikalauskaite FinTrU

Viktorija Mikalauskaite, a Senior Associate in the Legal Department at FinTrU on the skills you need to be a future leader including the art of influencing, persuading and teamwork. 

Viktorija Mikalauskaite

Could you just tell us a bit about influencing skills, what are they and you know, what do they involve?

So um, influencing skills, you know, they are skills that you use to persuade someone that your idea is better than someone else’s idea that your suggested terms or make better sense and persuade someone to change their ways of thinking of but without forcing them to do so. But at the same time, respecting opinions of others and compromising or mutual agreement cannot be found, and it’s better to compromise than lose. What I like to say it is a combination of communication and persuasion and negotiation, but it also involves confidence which is an extremely important factor. And if either one of those elements are missing, then you will not be able to influence effectively, you need to be able to communicate productively, it needs to be changing your communication style, depending on personality or profession of a person that you’re communicating with or trying to influence. So whether it’s your employer, or a colleague or a client, the communication style will be different now. And an influencing it’s also about, you know, convincing someone to get on board and to gain that approval support from your team or employer on your suggested ideas. So ultimately, what you’re looking for from influencing someone is their backup. And, as I mentioned, before, communication and persuasion and negotiation, they all work hand in hand with confidence, you need to believe in yourself, you need to believe in your skills, you need to believe in your ability and your ability to influence and persuade. And, you know, that comes with time and practice and experience.

Is there anything else that you’d watch out on that, and any other techniques that we produce? 

I mean, there are several techniques that that, you know, graduates can use in the workplace, when it comes to influencing. The first one that comes into my mind is, you know, know your audience, know the people you work with, or the people you work for. So, you know, all of you who joined today, at some stage, you will be working with people that have different personalities, different level of experience, different needs, different roles, get to know them, don’t be afraid to flex your communication style, as I said, previously, when dealing with people from or, or employees from different backgrounds. Identify who you will be reporting to, and how much influence they have on the decision that company or team makes, you know, and, and really, you know, invest the time and getting to know people that you’re trying to influence and build those relationships, you know, you need to build the relationship to show how ambitious you are, and, you know, and to, to build your own personal brand that will distinguish you from the others. And, you know, if you show that you’re ambitious, that you can, then then you get noticed, people will remember you. And another technique, you know, build trust, which is also linked to know your audience. So, generally, people like to be a nurturing environment to know, but those who listen and show compassion and concern, that’s how you become trustworthy, you know, when you show that care and support to someone, you know, build upon that trust and build on the trust with your employer, by delivering work on time meeting deadlines, you know, go over, going over and above what’s expected from you, and, you know, volunteer to take extra workload if your capacity allows. And I suppose another one is, demonstrate your credibility, you know, you want to, you want to establish your reputation and prove that you’re reliable. And you know, by showing that you’re credible to your claim that you’re working with, or your employer or your client, you know, that helps to persuade them to agree with what you’re saying. And that can be achieved by, you know, being one of the strongest performers or top performers. And showing constant improvement and your quality of work and working well under pressure and, and even being accountable for your own mistakes. You know, if you made a mistake, raise your hand. Admit it, you know, don’t hide it. Don’t. Don’t defend it. Don’t blame it on someone else. Yeah, I mean, that will show that you have that sense of responsibility and credibility.

So what kind of skills do you need to put together to provide like a good case study in person or even in writing?

Well, you need to research you need to prepare, and you need to practice and, you know, communicate in a concise and clear manner. And whether it’s on paper or in person. And it’s important that your audience understands what you’re trying to say. And that you put your point across effectively. And, you know, you need to, if you if you’re presenting your case in person, think about your tone, you know, assess your audience to tailor your tone. So whether it’s a formal tone that should be using or more casual, but always remain professional. And that’s, that’s extremely important. And no, you’re topping inside out, you know, you don’t want to get stuck, especially the asked questions, and just spent about, you know, what is the purpose of that case? What is the goal here? And what do you want people to take away from that case?

Communication is extremely important. And being able to communicate effectively is essential for business. And it’s a foundation of influencing skills that I have touched on previously. And it’s also the basis for leadership and teamwork. And so it’s, you know, when you think about, you know, by communicating effectively, what that means is, you know, thinking about the content of what you’re going to say, or the content of a speech or presentation that you’re going to deliver, you know, sometimes less is more. And you know, how you present yourself when communicating, being able to answer the questions, as well as, ask good questions. You know, that’s, that’s a skill in itself. And, you know, when we talk about appealing to the head and to the heart, that for me goes back, you know, to know your audience. And if you know, your audience, and you can assess, then you can tailor your communication style, and you can tailor your tone. But you can also tailor the content of what you’re going to say as well.

What are some of the interview questions that kind of assess your influence and skills and your persuasiveness?

If an employer wants to assess your influencing skills of persuasiveness, they will most likely ask you a scenario based question. Okay. They would start with, give me an example of or tell me about that something or how you would approach certain situation. So, you know, an example can be, you know, you might be asked, tell me about the time you had to communicate effectively? Well, tell me about the time you had to change your communication style for different audience. So here, think about, maybe you delivered a presentation as part of the coursework that received the great feedback, or maybe you handled a social media account or, you know, for university or social. Yeah, that received lots of followers and became very popular, both very good examples to use, and, you know, for graduates. And you might be asked, you know, tell me about the time you worked with a difficult person. And, you know, here an employer would want to know if you have communication skills, you know, did you flex your style? What tone did you use when you talk with a difficult person? And, you know, did you confront that person over his or her behaviour? Another question you might be asked is, you know, tell me about the time, you know, you have persuaded someone to do something that, that, that they didn’t want to do. If you and that you both, you know, think about it being a part time job, and you convince your colleague to stay in the company, even though he or she received another job offer, you know, or maybe you don’t have a job, you know, if you, perhaps you convinced a person in your class, to join a charity event or similar initiative by university? Also, you know, a very good example to use for that question. And another question that, that is, a great question to ask is, tell me about the time you had an argument or disagreement with your teammate? So, this is a great question to ask by employers, because what they will be looking from your answer is that you have communication skills, that you work in a team. And, also, if you have problem solving skills, because, you know, if you had an argument, they’ll need to know how that ended as well.

What are ways that we could develop our skills then?

I mean, there are, there are the best way to develop and influencing skills or getting involved in various group activities, project work, or find a part time job that both involves client facing or customer facing. You need to get involved in the in the group activity because, you know, you, you could you can’t influence someone, if you’re not a part of the team, you know, at the same time, you can, you have a great insight in how others lead in the team, or you know, or what sort of ideas they have, you know, or ways that they use to influence someone and in the team that you pour it off. And, I mean, public speaking is a great way to develop influencing skills, you know, it will improve your confidence, it will improve your communication skills, and it will also help, you know, ways of different ways of interacting with audience Yes. Also, in university debates, I don’t know if you still have them in Queens, but university that is, is a great way to also develop influencing skills. And, you know, you don’t need to participate if you don’t want to, but simply by, you know, by watching the debate, you can have great insight. You know, as I mentioned previously, watching how others lead and how others communicate with the audience.

How do we develop then leadership potential? And how do recruiters assess leadership potential?

It’s a good question. And, you know, some people are natural leaders. But everyone can develop a necessary skill set. To become a leader, a great way to develop leadership potential is by taking on more responsibility. So volunteering to take an extra workload at work, if your capacity allows, but not taking any more than you can handle. And you need to go over and above than what’s described in your job description if you want to grow and progress. Don’t be afraid to step out of your comfort zone. Yes, and honestly, this is one of the best ways to learn something new. And it will certainly help to develop your personal brand and get noticed by people. And, you know, seek opportunities that allow you to develop leadership potential. Yeah, keep on top of university updates, to see if there are any project work going on, that you can take part in. So for example, maybe you can be a mentor, or maybe you know, you can get involved in the induction week, welcoming new students, or even coaching a sports team, you know, and equally important, and, you know, offer your encouragement and your guidance to people that you coach or people you work with, or even students in your class because leadership can be practised anywhere, as long as you keep learning.

Could you name a couple of leadership skills and qualities? 

These are so consistent, so many skills or qualities, you know, and the list goes on and on and on. But and some of them are you know, they should, you know you need to be ambitious, that’s your goal and focus on problem solving and organisation need to be organised, and keep the track and track the progress of work. And make sure to communicate that beats with the team, company client or to one another one is delegation. It’s very important, you know, you can’t do everything yourself, you need to learn how to delegate. You don’t delegate you for you to bring yourself up, but you delegate, you know, facilitate the workflow and help others in the team to grow and progress by allocating them the responsibility and showing that trust time management. Be aware of the deadlines. And always think how can I improve turnaround times, and learn prioritise. And once you once you learn how to prioritise, then you prioritise appropriately. 

How would you persuade someone who doesn’t seem interested in a project to get involved with the team?

And well, I mean, you need to first of all, and that’s a very good question. But I think I touched on this a little bit as well. Whatever I talked about, know your audience. So you know, if someone is reluctant to join the project team, then you encourage them to do so. You know, if you know that person and what they’re looking for their goals and why they’re not interested in the project. Try to find Is there something in the project that you can you can use to encourage them to join. So for example, maybe the project, create some opportunities that later can lead to better things or promotion or a payrise. You know, and you need to know once. First of all you need to know the project, what is the project, what the project entails? What are the skills that you can gain while I’m working on that project. And then knowing what the person is looking for, if he say no to that opportunity, while he or she is saying no, you know, what, what, what different? You know, what are they looking for exactly? And then, and then just find them, just find, you know, something that attracts them. So find something that would say, oh, by the way, you know, these are the skills that you will learn in the project. And by the way, do you know, did you know that, you know, people do well, then they get promoted to certain level or they moved to Fairfax?

So how do you strike a balance between influencing and forcing your opinion? 

Yeah, it is a good one. And so yes, as I said, influencing is persuading or convincing someone to do something, but without forcing them to do. Compromise was what you mentioned was not, yeah, so there’s a fine line, you know, you have to, you know, at some stage, you won’t be able to convince someone, or you won’t be able to persuade someone, but you have to find a compromise. And so rather than walking away from it, you’ll have to find a compromise. But I think there is a fine balance between forcing people to do something, rather than influencing. And it’s always thing professional, you know, and using the skills that that I mentioned today, earlier today, to, you know, speak professional, knowing your tone, knowing what tone do you use, you know, again, if you speak with your colleague, and the and your employer, you’ll use a different sort of tone. So you know, it’d be forcing someone your opinion, then your tone will change, if you’re trying to influence someone with the opinion with the communication style that suits a person. And then that’s not forcing, that’s talking. That’s a discussion that that leads to convincing or persuasion. So it’s the tone and assess the person who you’re talking with. And, and if you’re stuck, then try to see if there is a middle ground or a compromise that you can both come up with.

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“Stop thinking about a job title and start thinking about what you want your days to look like.”

FinTrU Employer advice

John Maguire, North West Talent Partner at FinTrU gives his top tips on navigating the graduate recruitment and application process. 

John Maguire FinTrU
John Maguire, FinTrU

I am still job searching what skills should I brush up on to make me more employable?

John: So, there’s all manner of things you could be brushing up on to make yourself more employable. I think one of the key things is really to go and look at the companies you’re interested in joining, go and look at the sectors you’re interested in getting involved in your research like, there’s so much stuff now online, and you’ve no excuses to really not be not be completely filled up with all the information you need to know if you’re interested in somewhere, and you can find out so, so many things about employers and about sectors online at the moment. I suppose the other thing is just you know, don’t be afraid to ask questions you can reach out to employers, you can reach out to companies on LinkedIn, through different websites and things like that. So I would just practice kind of be in the habit of reaching I find that information, because that’s a bit of a bit of a skill in itself, I suppose, an organisational skills that everyone’s looking for kind of be a self starter if you can use your initiative, and do all that kind of thing. That’s a good place to start.

How can I make a good impression in a video interview?

John: Good question. Things are very different these days being on screen rather than in person. You can’t shake someone’s hand and you can’t get comfortable with them in the same room and sit across the desk from each other. I think it’s just doing the basics really well – having your research done. Doing everything you would do for a normal job interview really and just getting comfortable with the fact that you’re on screen with someone. We’ve been doing it for so long and it’s almost become second nature it’s becoming the new normal. It’s normal for us they kind of just do everything on video and all of our recruitment on video.

But it’s obviously a lot of people’s first names coming on, even though we’ve done dozens and hundreds of interviews with video. It’s always someone you know, first time doing a video interview. I suppose just be comfortable with it, be kind of aware that it’s just a little bit different than to be worried about things like, you know, technical difficulties happening – think people are really scared to about their internet cutting out… be aware that people are going to make room for that kind of thing that don’t happen in person like technical issues and all that kind of thing. But look, just be yourself, still be professional, you know do exactly what you would do in any other interview. Just don’t be afraid to go in and sell yourself even though it’s, it’s online and not in person.

How can I apply some of the skills I have developed in the last year when I start my job?

John: So. I think in the last year we’ve all developed some new skills in terms of working online, being based on our own and checking in with people in and the virtual environments. I think that’d be one of the positives of kind of what’s happened over the last year or two, is that some of that’s going to remain I think going forward in the future I think there’s gonna be a lot more virtual conferences and maybe people travelling to go to training sessions and things mightn’t happen as much so I don’t want people to feel like, all this virtual etiquette that everyone’s learned is gonna go out the window and no one’s gonna ever use it again. I think it’s a good thing to have under your belt, I think, like I said last kind of travelling between offices, the virtual options for doing training and team tasks are fantastic at the minute and they’re only going to get better. So I would lean heavily on that and really use that and it’s something that a lot of people haven’t had the opportunity to go to, it’s been a totally different work for the last year so I would say don’t feel like your, your experience of maybe being in university from, from home, and all that kind of thing is going to go waste because it’s not you’re going to get some use out of it and you’re gonna have all the skills there for the future.

So what does onboarding look like starting work in 2021?

John: So like I said look, the recruitment, the onboarding process everything like that, is totally up in the air at the moment. We’re thankfully coming to a time where we’re thinking about actually being in an office together how exciting is that? Everyone’s looking forward to human interaction, human contact.

Say for example, you know you’re being onboarded by the minute and everything’s still totally, totally remote, any company will have put in a lot of work to make sure that they still get introduced to all the colleagues that you need to be introduced to and you don’t feel to siloed and you don’t feel too alone. FinTru puts a lot of effort into making sure that everyone that comes in, feels like part of the FinTru team and really embraces the culture and getting involved in everything that could be getting involved in the office. So the moment that’s what it looks like every company will be putting a lot of effort into making sure everyone feels included and not left out in the remote environment.

But hopefully over the next few months, things continue to go reasonably well we’ll be able to get some in-person interaction and then we’ll all have to figure out how to do that all over again so that’ll be a whole new challenge.

How can I make a good first impression?

John: So good first impression – if this is an interview or if this is your first day, whatever it might be, I think, you know, we want people to be themselves I think sometimes people get lost in trying to be someone else either on an interview on the first day of work and they have this dream picture of what the dream employee should look like and to try and be someone else but we want people, and every other company will only want to be themselves. The best version of themselves to be professional, but still just totally themselves…That’s what, that’s what you’ve been hired by that company so I would just totally focus on being yourself and uploading the best best version of yourself across really.

What is the worst thing you’ve ever seen on a CV?

John: So I would do a lot of looking at CVs in my position, I think, it’s the basics. For example, if someone says that one of their skills is attention to detail and they’ve spelt the word attention wrong, that kind of thing – just the irony of it. There’s so much online in terms of, you know, If you go to YouTube or google – how to write a good CV, a modern, clean contemporary CV that it’s just one of those things you need to get right, so there’s plenty of resources out there, plenty of people that will be able to help you online. But yeah, just basic kind of basic errors are kind of the glaring things that people should be checking.

So, if I was going to do one thing today to make me stand out in the recruitment process, what would that be?

John: I think it comes down again to research, I think look at the company you’re applying for, look at the role you’re applying for and know absolutely, absolutely everything there is to know I think it’s something that impresses employers and companies when you’ve done that, and I think, on the other hand, it’s something that can let you down if you’re not armed with all the information that’s because it’s all out there at the moment it’s not as if you have to go in anywhere and find it. It’s literally at your fingertips, it’s on your phone. So I would say number one thing is, research, research, research just get everything you can about the company you’re applying for the role you’re applying for. And like I said earlier, I think we mentioned this earlier, don’t be afraid to reach out and ask questions in advance, you know, maybe people on LinkedIn or different organisations, whatever it might be, I would say just have all the information and show how keen you are to really, really go for a role, as you’ve done that, you’re going to be moving on to the next step.

I think as well like even if you look at companies’ social media profiles… like everyone has Instagrams and Twitters and Linkedin profiles and you can see a lot of the stuff the the company does culturally as well – maybe some of the charity partners they work with and maybe some of the things they get involved in outside of the 9-5 which will give you another flavour of the company you’re applying for.

How can I embed myself in a virtual team?

John: Yeah, we’ve kind of touched on this already I suppose. The thing I say to people when they’re starting off – I picked up so much even just bumping into people when I was getting coffee or going up the elevator or whatever, whatever it is.. and you stumble into people and stumble upon things you didn’t know before, so I think you have to work harder to get those opportunities. I think you need to be the one to send the Teams message, or Skype message like “how’s it going?” even or just just speak to someone just catch up on someone’s weekend and maybe you discover you’ve got things in common and who knows where it goes from there… there’s so many things kind of happen accidentally in an office just jumping in and chatting to people, and we don’t get opportunities I like when I go for coffee, it’s just me and the dog like there’s no one else. It’s not as if I have any any colleagues to bump into, or just catch up on the weekends or think everything at the moment can be really transactional and it can be all to do with someone when they need something or you need something for a piece of work. I think setting time aside, literally just call someone and say, how was your football match at the weekend or did you go for that hike you were talking about going and just really making a conscious effort to do that. Otherwise we don’t get those kinds of casual opportunities.

I still don’t know what I want to do, can you give me any advice?

John: So, I still don’t know what I want to be when I grow up. I think that’s okay – we’ve always had to choose really early in our lives about A-Levels and degrees and everything like that so  I would stop thinking about a a job title, without thinking about maybe, what do you want to your days to look like, what do you want your career to look like in terms of, do you want to work with people. Do you want to be travelling, do you want to be based somewhere, do you want to work with technology, I would, I would start trying to come up with a career like rather than going straight to the kind of name of the career and name of the job that you’re dreaming of I would start dreaming up the skills you have, what you want you to ask who you want to work with all that kind of thing because I know one of the best things about my role is working with people, getting to do things like this. And that’s why I’ve kind of steered myself this this direction so if that’s something you’re interested in, like I would start thinking that way rather than thinking about the ultimate job title at the end I suppose because that’s really, really difficult. So start thinking about skills start thinking about things you want to do on a daily basis, a clearer picture of the industries and stuff you can go and start looking at.

If I don’t like my job how long should I stick at it?

John: I think it’s going to take you a while to figure out what your role actually is and figure out the feel of the company you join. You’ve done your research, there’s been something that led you to apply for this company and join the company wherever we end up. I think you have to give it time. I think a lot of things can you know when they’re feeling new and you’re not totally, you know, getting to grips with the rule, yet. I think you can start thinking oh maybe I don’t like this, maybe I’m not capable, like, maybe this is something I shouldn’t be involved in but I think it takes a number of months for anyone to get settled into any kind of new role or even a role within your own business. Don’t be too hasty and give them give them, you know, I think we can confuse, not knowing everything about a role and not being totally comfortable with a role with maybe not liking it, but you owe it to yourself that, to give you a little while to settle in.

What support will I get starting a new job working from home?

John: Yep. So, I know from our perspective, we will have a lot of support in place, so things like your dedicated line manager – someone like me looking after the graduate programmes, new start programmes. And look, everyone’s so conscious of nobody getting left behind in this online world, so we’ll be reaching out, checking in with as much as we want. We want it to feel like you’re in the office and you’re still sitting beside people and having that support that you have naturally in an office. The other thing I would say is don’t be afraid to reach out, the same way you would stop someone in the office maybe ask them a question that’s on your mind. Don’t be afraid to pick up the phone or go on teams. I think people who are new to a company is almost feel like they’re annoying people when they send them a Teams message, but like that’s what everyone’s for everyone’s there to help and no one’s going to be annoyed at you sending them a Teams message to ask them, ask them a question in your first few weeks so don’t be afraid to reach out. 

How should I prepare before my first day?

John: So your first day in a company, the company will make sure that you have everything you need to get started, any necessary kind of information that you’re already going to have from the company. It comes down to research and just do everything you can with the company know what’s going on in the company at any given moment. Just be really up to speed with like Graham said earlier, any news and anything that’s really happening and just get a feel for the company. Again, I think it comes down to if you’re not sure or you feel like you’re missing something you should have, don’t be afraid to reach out to your new employer. Especially these days with with the online thing and virtual nature of things, you know, sometimes you just have to reach out to people. Don’t be afraid to lift the phone and just ring that number online to contact the company or whatever. I think people are doing that sometimes. So don’t be. Don’t worry. That’s something that people actually have a lot of respect towards kind of like what Graham was saying about, you know, he started February, Dorsey new members of the team and things like that, that’s really really well respected, but, you know, a company should have everything they need with you for day one, like, on top of your research and don’t be afraid to reach out just like I said.

What training do you provide graduates?

John: So, we at FinTru have a dedicated learning and development team, that kind of the way we view it is the Learning never really stops so you kind of come in to our financial services Academy, there’s loads of training provided in the graduate Academy. When you come into the business and join one of our various projects or project specific training and things like that. And really, all the way through your career depending on what role you’re in and where you go in the business we will have dedicated training available that will be specific to your role, maybe at any given time, for example, in my role dealing with people all the time and I’ve recently gone through like mental health first aid training session, kind of training side of things so it’s not just traditional examinations it’s you know, maybe some leadership modules maybe some management modules, things like that. So there’s lots of training and it never really stops. I’ve been with FinTru, many years now and I’ve never stopped learning, I’m always picking up things. Yeah, it’s one of the, one of the things we really focus on is developing our people and, and investing back in our people, we have our four key values or four Ps and one of the Ps is people. It’s something that’s really important to us, investing in our people to develop and grow them through the business really.

What is the most common mistake you see in interviews?

John: Yeah so I think we talked about it and I think we talked about it earlier – it’s trying to be someone else, I think, I think it’s that, that can come across as really kind of stilted and rehearsed. And I think your research can be brilliant, and you can have done everything right but if you try and stand up and convey it as if you try to be someone else like this version of someone that you think you should be, that’s not that’s not the way to do it I think you just have to be yourself like everyone’s different. We know we want to see you be you, and bring the best version of yourself really to the, to the table. So I think once you’ve got your research done. And once you’ve kind of you’re armed with everything you need for the interview. I would say look just be yourself you can be professional, you can still be personable at the same time and you can still have a wee bit of, you know, a bit of your own personality shine through in the interview so I think people try and really, you know, bleach all the personality, sometimes in interviews and try and be really, you know robotic and stuff. We want to see that personality, we want to see you be you really. I think interviews are a snapshot as well like they’re not- they don’t take all day and you can’t spend all day interviewing someone again. So it’s that five minutes of waffle that will be better used on another question where you can really shine. Don’t think if you’ve got a really tricky question and I’m gonna have to think of my feet here and just come up with something. You’re better using that time just moving on just saying I’m not really too sure about that.

I don’t have a graduate job, where can I find opportunities?

John: Yeah. So short answer again is online, like, I think, these days we have absolutely no excuse to not be not be kind of totally up to date with everything that’s out there. I think, a pretty general search online for graduate roles, fantastic place to start. And then every single business that you are interested in will have a website, will have social media, will have everything you need to kind of go and get, go and get an initial look anyway, and then follow up with questions. And don’t be afraid to reach out to potential employers or, or even have worked in that industry or work with that company before so don’t be afraid to ask a question, you learn so much just by speaking with people that are asking questions. So I would say that, but look online is a great place to start. You don’t have to wait for the weekend newspaper anymore and see the opportunities or anything like that so it’s all there, it’s all out there. If you want that, you can just go and then if you really want to get involved in a company, you need to get started so just go for a really just start looking, I would absolutely like are all the different ones out there.

What could I ask at the end of the interview?

John: I think one of the things we will say is at that section of the interview, don’t have no questions, even if you think you know everything and you’re happy with everything and your content was everything, just have a few questions lined up – it’s a really deflating end to an interview when you say do you have any questions for us, but anything to do with the company? And people say “no I’m fine” it’s just really kind of slow finish.

Interested in working for FintrU? Rewatch our recent @QUBCareers Instagram Live sessions featuring FinTrU and browse their current opportunities on theGradfest2021 site.

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advice Alumni Employer Engagement Employer events Employer Insight Employer Panels Employers Gradfest2021 KTP student success Student success stories

“You can find a job that challenges and excites you”

inspired student KTP

Declan Lupari, Former KTP Associate at Queen’s is a VR/AR Developer within the Digital Construction Team at Graham. Here is his top advice for graduates.

Declan Lupari KTP
Declan Lupari, former KTP Associate

What has been the most challenging part of your career?

The most challenging part was having no construction background whatsoever, I came from a computer science background. So getting in trying to learn everything as I went. Getting a bit overwhelmed with all the jargon and acronyms can be a bit daunting at the start. But people are there to help you identify, develop you and your abilities further. But I think the greatest milestone was just completing the KTP project and seeing the effect of my products and projects on the company.

What advice would you give to students graduating who haven’t yet secured a job?

Yeah, just be patient. Your dream job’s not going to be the first thing that appears on Indeed or Glassdoor or anything. Like I worked for O2 straight out of uni for a couple of months selling phones in a touring van so it’s definitely not the same route I’m in now. But keep tabs on the likes of indeed or Glassdoor and see what’s popping up your your interests and what’s relevant to your degree and to your also your interest as well. And don’t doubt your, your abilities you just graduated. So you definitely get the skill set to do well, and be confident whenever you do apply for that job.

What is the best bit of advice you would give a graduate starting a new role?

Just take it as it comes. Like I was saying, I had no idea what the construction sector I had a basic history in virtual reality. I did that for my dissertation. So I had the passion for and I had a bit of that, that no heart at the start. But take every day as it comes. Don’t be afraid to reach out to your team members, they’re there to support you and help you make sure you’re producing the best work. But you’re also enjoying your work as well, making sure everything’s going all right for you. I would like I wouldn’t know the knowledge I do know, if I didn’t reach out to my team members and ask them what certain acronyms meant or how to write an email to a director or just little bits and pieces that you’ll pick up on the way. Don’t expect to know everything. On the first day you’ll pick it up as you go.

What does this year look like for a graduate starting a job? will people be office based or working from home or a blend of both?

I think it’ll be a blend of both. I’ve recently just been to the office, which is a big Rarity this year. It must be about three times have been in the office since August. But we just had two graduates actually starting today in our team, and they were on boarded and inducted and everything online. But as things start to become more open, people become more comfortable being in confined spaces or offices, I think that’ll start to open up a bit. And we’ll start to see people eye to eye in offices. And yeah, it’ll be a blend of both up until then. And then hopefully going forward. It’ll be more office space. But adapting to online has been a big thing this year. So it could be that way for a bit.

Why does the positive attitude in the workplace matter?

I think it’s a an integral part of the work the working life, it’s essential for developing strong relationships with your team members on also clientele. And I think it’s a big a big factor in getting returning customers as well, a positive attitude. You can see it a mile away. And it shows ambition shows eagerness to learn. And it cements those relationships in that collaboration and teamworking just a bit further.

To what extent is it okay to admit you don’t know something when starting out in a job?

Well, that was me the first month or two months with jargon and acronyms, everything. I think it was the first week, I didn’t really want to come off as I didn’t know completely what I was doing. So, when I took it upon myself to do that research, that also helped as well. But I think reaching out to your colleagues, they’re not gonna think less of you, they were all in the same position that you were initially as well. So they’re there to help you. And again, you’ll just pick that up as you go along. Don’t feel too much pressure to know everything on the first day – you’re not going to.

How important is it to find a job that excites and challenges you?

I think it’s very important to have a job that excites you and challenges you. If you go in doing the same mundane tasks that you don’t like, it’s the days are gonna drag, you’re not going to care how much money you’re making. There’s more important things to life than money, you need that, that spark and that challenge. And achievement may be small challenges, or big challenges, they’ll spur you on to do better. And if you have a passion for that job as well, it’ll only spur you on further. So the sky’s the limit for that. And then eventually, in that field, you’ll earn that money. But that’s not that shouldn’t be the driving factor. It should be what you want to do every day.

What was the driving force behind your major career decisions?

I knew I always wanted to go into something to do with computers. I’ve been passionate about it since no age, I’ve always been brought up a random technology, my dad coded whenever I was young. So there’s always computers, devices, soldering irons sitting everywhere. So it was always something I was passionate about. And that led me to go into computer science and management at Loughborough University. Absolutely loved it. It was challenging. But I think the fact that I had the passion towards computers, and technology drove me on to do well and then reach out and look for a job that had that ticked all those boxes. It wasn’t like thing I wasn’t looking for was money – it was the hands on approach and having a lot of contribution to a project on getting to do what I love each day. And I’ve just progressed from that.

What do you love about your job?

I’m fortunate enough to see projects the whole way from ideation to deployment and use and feedback etc. But I love seeing progress – whether it be through my own ability through projects that I’ve cocreated and seen their impact and as Jack was saying the feedback from your work whether its solo or teamwork – it’s a different feeling and it spurs you on to do better in your own work and to encourage others to do their best as well.

If you could go back and give yourself some advice on your first day what would it be?

Like I was saying before, no one expects you to know everything on your first day – everyone’s been in that position, everyone’s had their own first day with fears and doubts. Just take every day as it comes. Keep asking questions and don’t be afraid to reach out. 

What advice would you give to our graduating cohort? 

Don’t stress yourself out if you don’t get your dream job straight away. You may be rejected by a few interviews, it doesn’t mean that job isn’t there for the taking. Take every day as it comes but give it your all.

Interested in KTP at Queen’s? KTP will feature on our @QUBCareers Instagram during the week commencing 19 July talking about creativity and lateral thinking. Visit the Gradfest2021 site to find out more. 

KTP are proud sponsors of Gradfest2021 

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advice Alumni Employer Engagement Employer events Employer Insight Employer Panels Employers FintrU Gradfest2021

“Use the internet! There is no excuse not to be well informed about a company”

John Maguire from FintrU

History and Politics Graduate John Maguire is now North West Talent Partner at FinTrU. Here is how he got there…

John Maguire, a Queen’s graduate who now works at FintrU

Describe your career path to date. 

I joined FinTrU through their Financial Services Academy in 2016. I worked on a number of client projects for 4 years, and now help manage our Financial Services Academy.

Why financial services? 

The Financial Services sector is forever growing, changing, and providing new and exciting opportunities for people with all sorts of skillsets. It is incredibly varied, and there are so many opportunities for your own development.

What is your current role like? 

I love having the ability to oversee the development of our new joiners who have come through our Financial Services Academies. It is great to watch all of them grow within their first few months and years in the business. The fact that I have been through the Academy myself means I can pass on some of the lessons that I have learned along the way, and I love being able to help people get kick-started in FinTrU!  

What does an average week look like for you?

A lot of my role is very people focused. I am usually on a lot of interviews, catch-ups, training sessions, or attending external events with local universities and schools. Aside from that, I spend a lot of time with our new joiners in the business, helping them get started on their journey!

What is the most challenging part of the job?

The most challenging part of my job is that there are so many different types of stakeholders that I deal with on a daily basis, I always have to ensure that I am delivering any information in the right format and correct style for the target audience. I believe this is a key skill for anyone working with people in general: Know your audience!

What is the most rewarding?

The most rewarding part of my role is seeing our new joiners come into the business and see how quickly they develop their skills and forge their own unique path with us. Within a short space of time, it is amazing to see our Academy Graduates working with some of the biggest investment banks across the globe.  

What are your career aspirations? 

I would love to continue to work with people starting their careers and continue to help them along the way as they are starting out on their journey in Financial Services. I love being able to give back and help others learn from my own experiences.

In what way do you feel like you’re making a difference in your job?

I feel like as I have been through the same steps as all our new joiners, I feel like I can add some genuine experience and context to their journey and really help them overcome some of the same obstacles that I have faced when I was starting out on my own career.

What expectations did you have about this career path that you have found differed from reality?

I have learned that the Financial Services industry is a lot warmer, welcoming, and people focused than I ever thought it would be! Despite all the developments in technology, people are still a crucial asset to the industry.

What skills did you learn at Queen’s that have helped you in your career?

My History and Politics degree helped me to critically think, develop my own opinions, and really view specific events with the correct context.

What advice do you have for students and graduates wanting to move into this area?

Use the internet! You can find out so much information on companies/sectors/careers with a simple click. There are no excuses not to be well informed these days with all the technology at your fingertips.


How did your Queen’s experience help your personal and professional development?

My Queen’s experience was great. Living away from home taught me many key skills, as well as having to keep on top of deadlines, projects, and everything else that comes with being a student!

How did the people you met at Queen’s inspire you?

I met some incredible lecturers and tutors, who really helped spark my interest in several topics that I am still interested in today. Some of my lecturers really helped me start to think more critically about important matters – I believe this skill has stood by me throughout my career.

What’s the one thing you’ll never forget about your time at Queen’s?

Meeting lifelong friends, learning from some fantastically interesting people, and having the whole world at your feet! 

Interested in working for FintrU? Don’t miss our Instagram Live on 9 June at 3pm on @QUBCareers Instagram when John will be answering all your questions. FintrU will also be talking about what it takes to be a Future Leader on @QUBCareers Instagram at 12pm on 18 June. Visit the Gradfest2021 site to find out more. 

FintrU are proud sponsors of Gradest2021

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BIM Building Information Modelling Project Management Employer events Farrans Higher Level Apprenticeships

HLA Employer Case Study: Farrans

Cara Hanna, Training Advisor at Farrans

Cara Hanna, Farrans

“I am a training advisor at Farrans, so I would be responsible for looking after our apprentices, placements and graduates. We are a civil engineering and building organisation, head office inNorthern Ireland, but we’re located across the UK and Ireland. We operate in all sectors of the construction industry, delivering a wide range of projects.

In relation to our apprenticeship story, up until 2016, entry into Farrans was placement or graduate. Other than that, it was experienced hire.

As you are probably aware, the construction industry has been dealing with a skill shortage for a number of years now.

So in 2016, we came together with other like-minded organisations, colleges and universities and the ICE and we developed WorkPlus.  

WorkPlus is an organisation that brings employers together in Northern Ireland and it offers apprenticeships at all levels in over 150 disciplines. 

At Farans, we offer our Higher Level Apprenticeships starting at level 5, which is foundation level, level 6 degree and level 7 Master’s in Construction Management, Civil Engineering and Quantity Surveying as well as that the Building Information Modelling Project Management (BIM) Master’s course at Queen’s. 

Apprenticeships have opened a whole new talent stream for Farrans. We are now able to attract employees into various roles, including engineering, estimating, programme planning and many others. 

At Farrans, we have seen our apprentices develop at a fast pace. 

Some of our apprentices in the business have more than three or four years’ experience, even though they haven’t got their degree yet. Some of our apprentices are operating at a site engineer level, yet they are still yet to complete their degree. 

We try not to class them as an apprentice, but by the role that they’re doing and experience that they’ve gained. 

The benefits for students that we have seen – this generation said they wanted more options, more choices and with apprenticeships we can offer that now. 

It’s no longer one route to gaining that degree or Master’s, there’s many more options and many benefits. 

Apprentices are able to put into place what they learn in real time.

They’re learning from experienced staff and they’re building that successful career path. 

The big selling point that we see whenever we’re talking to parents, careers teachers and young people is that you earn while you learn and the students have no debt.

Apprentices are important to Farrans because they not only give us a vibrant talent stream but they also give us the opportunity to shape, nurture and support the apprentices on their journey from the very start. We believe that everybody deserves an opportunity and we understand that not everybody learns in the same way. Being able to offer many apprenticeships is a great opportunity.”

Find out more about Higher Level Apprenticeships at Queen’s

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Employer Engagement Employer events Employer Insight Employer Panels Employers Study abroad volunteering Work abroad work experience WORK EXPERIENCE AND PLACEMENT FAIR

Over 60+ Amazing Companies You Can Meet at the Work Experience & Placement Fair

Whether you are looking for a summer job, a placement or an internship, you can meet a host of employers from every industry with opportunities for students just like you. Here is who is registered to exhibit at the Work Experience and Placement Fair on 24 Feb.

            EY (UK)

            Catholic Guides of Ireland Northern Region

            Le Pritchitt & Co Ltd

            Grant Thornton

            Civil Service Fast Stream

            National Trust

            Teach First

            FinTrU

            AquaQ Analytics

            Synopsys

            Think Pacific

            KPMG (NI & ROI)

            RNID

            Probation Board for N.Ireland

            SIG

            Cloudsmith

            PwC

            Arthur Cox

            Herbert Smith Freehills

            Specialisterne NI

            Version 1 Ltd

            Farrans

            Regional Medical Physics Service, Belfast Health & Social Care Trust

            Diaceutics

            CK International

            Rakuten Blockchain Lab

            IAESTE – British Council 

            Orchardville

            Christies Direct

            GCD Technologies

            SpotX

            Chartered Accountants Ireland

            RPS Ireland Ltd

            Coffey Construction (I) Ltd

            Alloyed Limited

            Childline

            First Derivative

            Design ID Consulting Ltd

            Centre for Effective Services

            Citi

            TUSLA Child and Family Agency

            Civil Service Local – Cabinet Office

            ASM Chartered Accountants

            3EN Cloud Ltd

            McLaughlin & Harvey

            ReGen Waste

            For Purpose

            BBC Northern Ireland

            Inspire

            Celerion GB Ltd

            Foods Connected

            Spirit AeroSystems

            Allstate Northern Ireland

            Leonard Cheshire Disability

            Nitec Solutions Ltd

            EOS IT Management Solutions

            Glen Dimplex

            Henderson Group

            Ryobi Aluminium Casting (UK), Ltd

            Symphony Talent

            Shelter Northern Ireland

            CavanaghKelly

            Eli Lilly and Company

NI Screen

Have you registered for the fair yet? If not, you can register here.

Categories
Creative careers cultural careers Employer Engagement Employer events Employer Insight Employer Panels Employers Networking not for profit work experience WORK EXPERIENCE AND PLACEMENT FAIR

Expert Guide to Networking as a Student

Throughout the academic year, the Careers service at Queen’s host employer events, fairs and industry insight opportunities. These are a great networking opportunity and offer the chance to ask questions of some key players in your target industry. 

However, often the word ‘networking’ can fill you with dread. Don’t fret – it’s something you do every day. “Networking is something we do everyday, often without realising it!,” says Emma Lennox, Queen’s Careers Consultant. “It’s about reaching out to people, sometimes with an objective in mind (potentially employment-related) and sometimes not.

It’s about connecting online and in person. If online, be professional, join groups and post meaningful comments, expand your network and be curious!” she says.

Before the sessions

Emma suggests doing a bit of desktop research before attending an employer event so you know who is going and what you might want to ask. While the guest speakers will be doing much of the talking, it doesn’t hurt to have a short bio prepared in case you are asked. According to Emma, this should answer three key questions: Who are you?

What do you do/study? What are you looking for?

At the sessions

Emma has prepared the following cheat sheet of questions you can ask employers at networking events:

How did you start in this area of work?

Where do you see a person like me fitting into this field (industry, company)?

What professional associations should I join?

What professional publications should I read?

What are some of the problems and issues your organisation faces?

What are the most necessary skills for these types of jobs?

What are the trends affecting your business?

What’s a typical career path for someone coming in at my level?

Can I keep in touch with you and let you know my progress?

Read next:

Managing your LinkedIn Profile

Categories
Discover EY Employer Engagement Employer events Employer Insight Employers EY internship Social Media Takeover student success Student success stories TuesdayTakeover

How the Discover EY Insight Programme Helped Land me an Internship

Craig McAuley, Queen’s student

What was your highlight of the Discover EY Programme?

Having the opportunity to learn more about the opportunities available within the company as well as get a first-hand insight into the day-to-day workings of each service line was invaluable. Doing your research online is one thing, but finding out what people actually do on a day to day basis and the skills required for the roles they work in was a big plus for me and a key decider in my decision to select the service line I did for my internship.

How did the knowledge and insight you gained on the programme help you along your career journey?

Having the opportunity to interview for the summer 2021 position so early on certainly took the stress off applying for internships during the academic year, as well as helping me come much closer to deciding what I wanted to do as a career.

What did you learn about the industry and about yourself?

What struck me most at EY was the emphasis on technology and how it is applied to all industries in a bid to streamline processes and make companies more efficient. The multifaceted nature of each service line in terms of the work they did, and the range of individuals from different backgrounds who worked within them was also encouraging as someone who had come to university later than most.

How did the networking sessions differ from what you had imagined?

The opportunity to ask any questions I liked I found very valuable, and that they didn’t have to be directly related to that individual’s occupation. Each person I spoke too also came across just as approachable as the next, regardless of their role within the company. 

What doors did the EY programme open for you?

The ability to secure a summer internship for 2021.

At what stage did you decide you would like a career at EY?

Following the discover EY programme, and when I compared it to similar events with other firms.

In what ways did the people you meet at Discover EY inspire you?

The passion each person had for their role and how they seemingly, genuinely enjoyed what they did, was perhaps the most inspiring of all. This in turn gave me the confidence to apply knowing it was a place where I too would enjoy working and which provided a culture I could relate to.

Can you describe which workshops and networking sessions you found most engaging and why?

Surprisingly, found the assessment day the most engaging of all the sessions. Being left to our own devices, with some pressure, really brought the best out of the group and I felt what we produced in the time given was of a high standard.

What would you say to first years who thinks it’s too early to start researching employers and building up their professional network?

If you don’t, it’s too late! All internships and placements with big firms are so competitive now, and if you don’t start in first year, you are already on the back foot. Given the first years on such programmes have access to the internship and placement positions via fast tracked interviews and assessment centres before anyone else, if you leave it to second or final year, many of the places are already gone before you have even started.

In what ways did the insight programme help build your confidence, professional network and skills?

Given that at the time, a work from home environment was still quite unique for many, having the opportunity to interact, network and work as a team in a virtual environment I found invaluable. I certainly feel it set me up well for my years study this semester, and in other endeavours between then and now. I have also made contacts in the form of both fellow students, as well as employees at EY which I have no doubt will be invaluable at some stage in the future. 

Apply for the Discover EY programme here

Categories
Discover EY Employer Engagement Employer events Employer Insight Employers EY First years Graduate recruitment Graduate success graduate training schemes placements Second years Social Media Takeover

Inside the Discover EY Insight Programme

I took part in the Discover EY programme in June 2018 and for me, the highlight was getting to meet and interact with different people across all the departments within EY. The Discover EY experience provided the opportunity to really understand the individual service lines within EY and what their main roles are. This was a huge insight to me as previously I wasn’t fully aware of the differences between each service line and what a typical day looks like working in each. 

Discovering options

The programme brought to my attention the scope of the work that EY carry out for big name clients and that there were so many more career paths and opportunities in varying departments, most of which I didn’t known EY even had. This was interesting to me as it showed how you can progress and try new things within your career at EY. The programme allowed me to see the differences between EY and its competitors through listening to some colleagues describing their career paths.

Discover EY Belfast

Finding mentors

Throughout Discover EY, each team had mentor leads, most of which were people completing their Graduate Training Programme. The networking and relaxed working environment made me feel at ease asking questions and getting to know the company better as I was speaking to people who were in my shoes a matter of years ago. We also had a BBQ one evening with some food and drinks which was very informal and allowed us to network with many different people within EY of all levels. The BBQ was enjoyable because it was outside of the office, and the new atmosphere made everyone feel relaxed and more confident to ask questions, as it can be intimidating asking questions in quiet room where there are a lot of people.

A Career launchpad

From the Discover EY programme, the talent team asked me to put forward service lines and choice of programme, i.e. summer internship or industrial placement, which I would be interested in. I interviewed for an Industrial Placement within Strategy and Transactions and was successful. I completed my Industrial Placement from July 2019 to September 2020 in the sub-service line Turnaround and Restructuring Strategy, from where I got an offer to complete my Graduate Training Programme from September 2021. Therefore, the Discover EY programme has made a huge impact on my career and has provided me with many opportunities and so I would advise anyone to give it a go.

Real challenges and skills development

From hearing of different career paths of those who worked in EY, I was inspired to learn more about Strategy and Transactions and work to secure a position within the service line. I had never understood or was aware of the different services provided in Turnaround and Restructuring Strategy and was interested in the tasks they carried out. 

Some of the tasks within the Discover EY programme included a case study of a hypothetical company. Each group had to interview some senior members of staff acting as the company directors, which helped develop skills that would be relevant if ever meeting clients. Reflecting real life situations showed what would be expected if I ever would work closely with clients in a career and provided me with application of client interview skills.

Start in first year

I was in first year when I applied for the Discover EY programme, and took part in it in the summer after first year. If I had completed it the year after I would not have had the opportunity to complete my placement with EY and then would not have been able to secure a Graduate role. It is important that in first year you seek information about companies that appeal to you and where you feel you would fit in well as it could open many doors for you.

The insight programme developed my network and made me feel more confident in what career path interested me most. It provided me with extent knowledge of the financial services industry and allowed me to develop skills in client scenarios which I could transfer to future interviews and further on in my career. 

About Discover EY

Find out more about EY Belfast by taking part in our Discover EY Insight Programme. 

Over the course of two and a half days you can expect to take part in:

  • Sessions that will help you understand what we do, our service lines and our client work
  • Interactive skills sessions and case study work
  • Networking events with EY staff and recent graduate joiners
  • Take part in assessed activities
  • Opportunity to hear from panels of EY staff 

You’ll learn lots about what we do – and about yourself. We want to help you understand how you can apply your strengths to your ideal career. If you show enthusiasm, make a positive impact and demonstrate strengths we look for in our teams, there is the possibility you will be fast tracked to a final interview for your chosen placement or internship with us. 

Discover EY is a learning experience aimed at first- year university students and those in their second year of a four year course. We welcome applications from students across all degree disciplines. 

A two-step application process includes filling in a basic application form followed by online assessments- including a numerical test. 

Apply now.