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How to get into Social and Community work

Emma Kelly, a Law student and blogger from our MEDIA programme looks at the skills you need to get into social and community work. 

Emma Kelly

1.         Do your research 

Social and Community work is a wide-ranging industry, offering opportunities to work in a range of employment fields. From working for housing charities, in the criminal justice field or as a social worker; there are various important jobs that are integral to the development of a fair and just society, and one that protects vulnerable groups. Therefore, it’s important to know which employment sector you are aiming to get into!

2.         Develop the essential skills 

Employers in this sector tend to be on the lookout for some integral skills while interviewing, so being able to provide evidence that you possess these skills will give you a head start on job applications or in the interview stage. 

–           Thinking critically and creatively: being able to demonstrate that you can think on your feet and problem solve effectively is a skill that employers will love. 

–           Great communication skills: working in this area will entail lots of communication, both verbally and written. Therefore, it’s important to demonstrate that you can communicate effectively with different groups of people, both over the phone and face-to-face. As well as evidencing that you can effectively make written referrals and briefs! 

–           Resilience: work in this industry tends to be emotionally challenging, and you will likely have to deal with families or individuals in crisis, it will be important to interviewers that you can demonstrate resilience and that you are not afraid of a challenge. 

3.         Volunteer, volunteer, volunteer! 

The greatest ways to gain experience in the social and community work sector is through volunteering. You could volunteer with victim support organisations, homeless shelters or mental health charities. Charities such as Age UK, Bernardo’s or Home-Start are consistently looking for volunteers. Volunteering is a fantastic way of demonstrating to future employers your dedication to working in this sector, as well as building important contacts for the future! 

4.         There are various routes 

As wide-ranging as the Social and Community work industry is, the route into the industry is even wider. There is no one set pathway to secure a job in this industry. There are various undergraduate degrees in social and community work, Master’s, apprenticeships, and graduate programmes to choose from! From doing a straight social work degree at undergraduate level to applying for graduate programmes such as the “Think Ahead Programme”. There are various ways to secure your route into the industry! 

5.         Keep an eye on job openings

Once your qualified, you should be on the lookout for the right job! Keep your eye on sites such as Indeed, LinkedIn and MyFuture for job postings.

Search jobs by industry and sector in MyFuture

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How to Volunteer at Uni – and Make it Count!

Thought about volunteering but don’t know where to start? Órla Mallon from our MEDIA programme has collated this handy guide. Read on and prepare to feel good.

Órla Mallon is a third year student studying Liberal Arts, with a main pathway in English Studies. She is participating in this year’s MEDIA programme, and hopes to go into a career in the media industry.

Volunteering is a fantastic way to make a difference during your time at University – and Queen’s has an opportunity for everyone. You can develop a range of skills, communication, organisation, problem solving, adaptability and much more. The invaluable skills you can gain will look great on your CV and will show potential employers that you can take initiative and work hard for something you’re passionate about. Being a volunteer also gives you a chance to give back to your local community and make new friends! 

Here are seven different volunteering opportunities available – but remember the list doesn’t end here. Check out the QUB Volunteer page, or Volunteer SU website for more options. 

Raise Funds for Charity

Charities such as Nexus NIGuide Dogs for the Blindand Action on Hearing Loss (and many more) are always in need of local fundraisers. Not only could you be helping raise funds for charity, but you can demonstrate your organisational and communication skills.  Or, if you know any other worthy causes, don’t be afraid to get involved to raise some cash!

Volunteer with the Elderly


Sometimes older people need a hand sometimes – and it is so easy to be there for a chat. If you consider yourself a good communicator, or you want an opportunity to develop those skills, there are many roles available with Parkinson’s UK or Age UK, or, become a helpline operator onHourglass NI. You could also lend your hand to those suffering with Dementia or Alzheimer’s through The Alzheimer’s Society

Be part of Local Conservation Efforts

If you have a passion for environmental issues, and especially if you want a career within the environment sector, this is a perfect opportunity! Belfast City Council often runs conservation programmes, as well as opportunities with the National Trust.

Help in a local Charity Shop

There is a charity shop on almost every street in Belfast – and they are often looking for volunteers! OxfamCancer Research UKBritish Red Cross and Marie Curie are just to name a few. Check with your local charity shop to find opportunities and develop your interpersonal and communication skills while you’re at it. 

Join the Fight to End Homelessness

Volunteering with Simon Community NI might just be one of the best things you ever do. They are Northern Ireland’s leading charity in the bid to end homelessness and aim to provide a roof over everybody’s head. Amid the COVID-19 pandemic, they have issued an urgent appeal for emergency staff, demonstrate your ability to take initiative and volunteer now!

Promote positive Mental Health and Wellbeing

Northern Ireland charity Mindwise aims to support people living with severe mental illness, through a wide range of methods, including providing housing, navigating the criminal justice system, supporting vulnerable people, and creating resource centres for people to socialise. Many of their volunteer opportunities involve facilitating or teaching a class – so if you have an interest in music, photography or gardening, this would be perfect for you! Mindwise also provide Safeguarding Adults training, and First Aid training, skills that are valued in any workplace. 

Homework Clubs!

This is just a short list of all the potential ways you could make a difference while you’re at Uni, so keep looking for opportunities to create positive change! 

Volunteering can count towards your Degree Plus award. To find out how, visit the Degree Plus site.