Future Ready Bitesize Session – Negotiating and Influencing Skills took place on the 16th January 2023. This session looked at stages of a negotiation, negotiation styles, win-win solutions and influencing and persuading tactics.
This session is one of a series of short online sessions based on various aspects of the 12 Employability Skills.
Here are the top 3 takeaways from this session:
Understand the difference between influencing and negotiating
Negotiation is the act of coming to a mutual agreement, whereas influence occurs when an individual has an effect on his or her opponent during the act of negotiation.
Employ different influencing styles/channels based on scenarios
Authority Channel – Heavily uses authoritative rules to influence work settings
Rationality Channel – Relies on data and logic to persuade others
Vision Channel – Persuading based on shared purposes
Relationship Channel – The longer the relationship (in the workplace) has lasted the greater the influence you have on them
Interest Channel – Referring to interests, needs and incentives as a mode of getting things done
Politics Channel – Understanding how the organisation works and using this as an influencing channel
The ‘wants’ method may help you to negotiate
The process of negotiating is important to ensure it as maximally effective as possible. To do this, it may be helpful to employ a method. One such method is the ‘wants’ method
The Canadian and Australian Information Session took place on the 18th January 2023.
Interested in studying abroad in Australia or Canada? 🌎
Queen’s History and Politics student Isobel spent six months studying at the University of Newcastle in Australia.
She says: “I loved studying in Australia; I loved being submerged in the culture; the familiarity of the English language but the weather and environment was so different to anything that I had grown up with.”
Here are the top 3 takeaways to remember from this session:
You can study at the University of Alberta, Queen’s University Kingston (both Canada) or the University of Newcastle (Australia)
You can study for one semester or the full academic year
Applications close on 3rd February (through MyFuture)
Queen’s student Claire McGurk completed an internship with INTO Queen’s as part of the Working Globally from NI programme. Read how she got on and apply here.
The global organisation felt like a family
INTO QUB is part of a wider worldwide network, with many similar education centres across the world. It provides a stepping stone for students to attain the qualifications necessary for university, with classes delivered in a similar format to those in university. INTO also assists international students to develop their English language ability before commencing university. To me, INTO QUB has the same friendly atmosphere and community feeling as a school. As well as achieving academic goals, the students were provided with many opportunities to socialise and develop friendships.
I boosted my CV
The application process for the internship made me focus on improving my CV and developing my interview skills. This will be of great assistance when applying for placements next year in Spain. Ciaran McMullan in the Placement Office was particularly helpful and gave me some great tips on improving my CV.
I gained office experience
I gained useful experience of what an office based workplace will be like once I graduate from university. Key to this was regular communication with team members, with daily meetings and clarification of the tasks I was to complete. Of particular value was the regular use of Excel and Canva, allowing me to increase my skills in the practical use of these packages. Above all, I was made to feel very welcome and was given structured tasks to complete with both clear direction in advance and helpful feedback upon completion. I was very lucky to have had Ciara Murray as my mentor, as well as working alongside Javlan and Sulekchya.
I got hands-on experience
One of my main tasks during my internship was to organise a Graduation Reception for all the INTO students graduating from QUB this year. I drew up and issued the invitations; sourced and ordered decorations, food and merchandise for the event. We got a strong turnout, and everyone had a great day. It was clear that for the graduates, their time in INTO had been a key part of their QUB experience. I was really impressed with the teachers and the student support services staff. It was clear that there was a strong bond between the students and their teachers and support staff at INTO.
The work was fun
I was also fortunate to take part in in several other events at the centre, including a poster presentation day; bingo; a campus tour and a garden party. I really enjoyed working on a script for a ‘Day in the life’.
Joining INTO as an intern for a month was a very positive experience and I am grateful to both INTO and to the Global Opportunities Team for this fantastic opportunity.
IMPORTANT INFORMATION FOR REPRESENTATIVES OFFERING ONE-ON-ONE CHAT:
Each representative who has been set up in the employer virtual booth for 1 on 1 chat will see a red “View Chats” box icon appearing in their MyFuture account against the relevant fair one hour before the fair goes live. Click on this to enter your unique 1 on 1 chat area and familiarise yourself with items explained her n this and other guidance.
Remember that you will be using the MyFuture built in video chat to meet students for 1 on 1 chats only, so make sure to accept this option when you go live and do not use Teams, Zoom or other conference meeting software alongside this.
When you are ready to meet students, switch your chat Online, if you need to take a break, switch to Busy (do not switch to Offline until you are permanently leaving the event.
Once the VCF goes live at the start time (not before), students will begin to join 1 on 1 chat queues These will show in the “Upcoming” tab in your chat view. You will see the “Start Chat” option is red for the student at the top of the queue (click on that and follow join instructions).
While you are talking to a student, you will also see Icons to open text chat and share screen under the incoming video. You will also note a meeting time countdown. When this reaches 0 the meeting is automatically closed. However, employer reps (not students) will also see an option to extend chat by a further 2 minutes when the 2-minute point is reached.
When chat is completed, click “End Chat,” make any notes (students do not see these) and start chat with the next student at the top of the queue.
Note re: student behaviours at VCFs: Some will join 1 on 1 chat immediately, others elect to go to group or other 1 on 1 chats first. Should you invite a student into a 1 on 1 chat, and they do not accept within 2 minutes, you can click “End Chat” and move to the next student (you will see the meeting timer starts to countdown just before they join you to let you know that they are about to come on screen.)
AFTER THE FAIR:
· Switch your status to “Offline.” You will still be able to view your “Completed” chats and notes. Employers also receive an emailed CV pack and 1 on 1 notes relating to students who elected to share their CV and/or the notes from completed 1 on 1 chats.
PREPARE FOR THE VIRTUAL ELEMENT OF THE SPRING FAIR:
SET UP YOUR VIRTUAL BOOTH AT LEAST TEN DAYS IN ADVANCE OF THE FAIR:
One representative sets up the virtual booth by logging into their MyFuture account and going to “Events & Fairs”>Virtual Event at Career Spring Fair>”+ Register”.
Complete the fields to set up your Standard booth. We advise that 5 minutes is suitable chat time for 1 on 1 (there is also option to extend time during a live chat).
Note that 1 on 1 video chat is built into the MyFuture VCF
You can add more than employer representative for 1 on 1 chat to help to move students through the busiest employer queues more quickly. Those who do not already have a MyFuture employer account will receive an auto-email with access to a limited account to enable them to join the live fair – ask them to look out for this.
Set up your Group Chat instructions by using the HTML text formatting tools to advertise a time schedule of short talks (max 20 minutes) with hyperlinks to Teams/Zoom or other connected virtual meeting that a colleague, who is not simultaneously involved in 1 on 1 chats will deliver. This chat type is very popular with students and can be repeated at scheduled intervals during the event.
Once you have set up your booth, click Review and Confirm, followed by Confirm to save and submit for approval by Queen’s CES. Should you wish to adjust your virtual booth later, go back into “registration,” scroll to the bottom on the page and click “Modify,” before reviewing and confirming again.
You and your colleagues (please communicate/share invite and guidance to them) will also be invited to a 30-minute training event (will be recorded). The following 2-minute video also provides a useful overview for participating employer representatives on how the 1 on 1 video chat works.
CLICK ON “MEET THE EMPLOYERS”, CHECK & EDIT YOUR PROFILE:
Browse the employer booths to check on who is coming, star your favourites and set up your profile (Tip: Upload your CV via your profile to share it with relevant employers).
AT THE LIVE FAIR:
CHAT WITH EMPLOYERS VIA LIVE VIDEO CHATS – YOU HAVE TWO OPTIONS:
GROUP CHATS: Just click on Group Chat for the relevant employer in the list to view instructions/click on meeting links.
ONE-ON-ONE CHATS: Some employers are offering both 1 on 1 and Group chats. You can join up to three 1 on 1 chats at a time. Make sure to check your progress/wait time through 1 on 1 queue(s).
TIPS FOR MANAGING YOUR PROGRESS IN ONE-ON-ONE QUEUE(S)
JOIN QUEUES WITH DIFFERENT WAIT TIMES. MyFuture will keep your place in each of these for you. When you see your wait time is down to 5 minutes – you are next and could be called in at any moment! You can check on your progress up through 1 on 1 queues via the tab beside “Meet the Employer Exhibitors”.
STAY ALERT TO A QUEUE WHERE THE WAIT TIME IS DOWN TO 5 MINUTES OR LESS. When the employer is ready, you will see a “come in and meet me” invite from them on your screen in their queue. Just click it and follow the join instructions to take you into the 1 on 1 virtual meeting room.
WARNING: If you do not accept/click on the invite within two minutes, the employer will move on to the next student in the queue.
YOU CAN ALSO MANAGE YOUR TIME BY ATTENDING A GROUP CHAT IF YOU ARE WAITING FOR A 1 ON 1 QUEUE WITH A WAIT TIME OF MORE THAN 20 MINUTES
YOU CAN ALSO BROWSE THE EMPLOYERS JOB ADVERTS AND PROFILE VIA THEIR VIRTUAL BOOTH (including during the days before the fair goes live)
NEED SOME TECHNICAL HELP DURING THE 3.30PM TO 6PM ONLINE ELEMENT OF THE SPRING FAIR?
Technical help will be available to students for the duration of the online element of the Fair via the Careers Service booth Group Chat.
You’ll see an option to edit your profile and upload a well-presented CV for sharing with all attending employers. To do this, simply click on “Edit” at Profile, then “Add New” and follow the instructions to upload/share CV.
STEP 3: VIEW the booths of attending employers in advance
Click on ‘Meet the Exhibitors. View information and star favourites to meet with on the day by clicking on the “favourites” star. This is just a personal reminder during the live event to keep track of who you want to talk to.
Some other points to note:
MyFuture is best accessed on the following browsers: Google Chrome, Safari, Edge or Firefox