Category: Gradfest2021

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“It’s better to compromise than to lose”

Viktorija Mikalauskaite FinTrU

Viktorija Mikalauskaite, a Senior Associate in the Legal Department at FinTrU on the skills you need to be a future leader including the art of influencing, persuading and teamwork. 

Viktorija Mikalauskaite

Could you just tell us a bit about influencing skills, what are they and you know, what do they involve?

So um, influencing skills, you know, they are skills that you use to persuade someone that your idea is better than someone else’s idea that your suggested terms or make better sense and persuade someone to change their ways of thinking of but without forcing them to do so. But at the same time, respecting opinions of others and compromising or mutual agreement cannot be found, and it’s better to compromise than lose. What I like to say it is a combination of communication and persuasion and negotiation, but it also involves confidence which is an extremely important factor. And if either one of those elements are missing, then you will not be able to influence effectively, you need to be able to communicate productively, it needs to be changing your communication style, depending on personality or profession of a person that you’re communicating with or trying to influence. So whether it’s your employer, or a colleague or a client, the communication style will be different now. And an influencing it’s also about, you know, convincing someone to get on board and to gain that approval support from your team or employer on your suggested ideas. So ultimately, what you’re looking for from influencing someone is their backup. And, as I mentioned, before, communication and persuasion and negotiation, they all work hand in hand with confidence, you need to believe in yourself, you need to believe in your skills, you need to believe in your ability and your ability to influence and persuade. And, you know, that comes with time and practice and experience.

Is there anything else that you’d watch out on that, and any other techniques that we produce? 

I mean, there are several techniques that that, you know, graduates can use in the workplace, when it comes to influencing. The first one that comes into my mind is, you know, know your audience, know the people you work with, or the people you work for. So, you know, all of you who joined today, at some stage, you will be working with people that have different personalities, different level of experience, different needs, different roles, get to know them, don’t be afraid to flex your communication style, as I said, previously, when dealing with people from or, or employees from different backgrounds. Identify who you will be reporting to, and how much influence they have on the decision that company or team makes, you know, and, and really, you know, invest the time and getting to know people that you’re trying to influence and build those relationships, you know, you need to build the relationship to show how ambitious you are, and, you know, and to, to build your own personal brand that will distinguish you from the others. And, you know, if you show that you’re ambitious, that you can, then then you get noticed, people will remember you. And another technique, you know, build trust, which is also linked to know your audience. So, generally, people like to be a nurturing environment to know, but those who listen and show compassion and concern, that’s how you become trustworthy, you know, when you show that care and support to someone, you know, build upon that trust and build on the trust with your employer, by delivering work on time meeting deadlines, you know, go over, going over and above what’s expected from you, and, you know, volunteer to take extra workload if your capacity allows. And I suppose another one is, demonstrate your credibility, you know, you want to, you want to establish your reputation and prove that you’re reliable. And you know, by showing that you’re credible to your claim that you’re working with, or your employer or your client, you know, that helps to persuade them to agree with what you’re saying. And that can be achieved by, you know, being one of the strongest performers or top performers. And showing constant improvement and your quality of work and working well under pressure and, and even being accountable for your own mistakes. You know, if you made a mistake, raise your hand. Admit it, you know, don’t hide it. Don’t. Don’t defend it. Don’t blame it on someone else. Yeah, I mean, that will show that you have that sense of responsibility and credibility.

So what kind of skills do you need to put together to provide like a good case study in person or even in writing?

Well, you need to research you need to prepare, and you need to practice and, you know, communicate in a concise and clear manner. And whether it’s on paper or in person. And it’s important that your audience understands what you’re trying to say. And that you put your point across effectively. And, you know, you need to, if you if you’re presenting your case in person, think about your tone, you know, assess your audience to tailor your tone. So whether it’s a formal tone that should be using or more casual, but always remain professional. And that’s, that’s extremely important. And no, you’re topping inside out, you know, you don’t want to get stuck, especially the asked questions, and just spent about, you know, what is the purpose of that case? What is the goal here? And what do you want people to take away from that case?

Communication is extremely important. And being able to communicate effectively is essential for business. And it’s a foundation of influencing skills that I have touched on previously. And it’s also the basis for leadership and teamwork. And so it’s, you know, when you think about, you know, by communicating effectively, what that means is, you know, thinking about the content of what you’re going to say, or the content of a speech or presentation that you’re going to deliver, you know, sometimes less is more. And you know, how you present yourself when communicating, being able to answer the questions, as well as, ask good questions. You know, that’s, that’s a skill in itself. And, you know, when we talk about appealing to the head and to the heart, that for me goes back, you know, to know your audience. And if you know, your audience, and you can assess, then you can tailor your communication style, and you can tailor your tone. But you can also tailor the content of what you’re going to say as well.

What are some of the interview questions that kind of assess your influence and skills and your persuasiveness?

If an employer wants to assess your influencing skills of persuasiveness, they will most likely ask you a scenario based question. Okay. They would start with, give me an example of or tell me about that something or how you would approach certain situation. So, you know, an example can be, you know, you might be asked, tell me about the time you had to communicate effectively? Well, tell me about the time you had to change your communication style for different audience. So here, think about, maybe you delivered a presentation as part of the coursework that received the great feedback, or maybe you handled a social media account or, you know, for university or social. Yeah, that received lots of followers and became very popular, both very good examples to use, and, you know, for graduates. And you might be asked, you know, tell me about the time you worked with a difficult person. And, you know, here an employer would want to know if you have communication skills, you know, did you flex your style? What tone did you use when you talk with a difficult person? And, you know, did you confront that person over his or her behaviour? Another question you might be asked is, you know, tell me about the time, you know, you have persuaded someone to do something that, that, that they didn’t want to do. If you and that you both, you know, think about it being a part time job, and you convince your colleague to stay in the company, even though he or she received another job offer, you know, or maybe you don’t have a job, you know, if you, perhaps you convinced a person in your class, to join a charity event or similar initiative by university? Also, you know, a very good example to use for that question. And another question that, that is, a great question to ask is, tell me about the time you had an argument or disagreement with your teammate? So, this is a great question to ask by employers, because what they will be looking from your answer is that you have communication skills, that you work in a team. And, also, if you have problem solving skills, because, you know, if you had an argument, they’ll need to know how that ended as well.

What are ways that we could develop our skills then?

I mean, there are, there are the best way to develop and influencing skills or getting involved in various group activities, project work, or find a part time job that both involves client facing or customer facing. You need to get involved in the in the group activity because, you know, you, you could you can’t influence someone, if you’re not a part of the team, you know, at the same time, you can, you have a great insight in how others lead in the team, or you know, or what sort of ideas they have, you know, or ways that they use to influence someone and in the team that you pour it off. And, I mean, public speaking is a great way to develop influencing skills, you know, it will improve your confidence, it will improve your communication skills, and it will also help, you know, ways of different ways of interacting with audience Yes. Also, in university debates, I don’t know if you still have them in Queens, but university that is, is a great way to also develop influencing skills. And, you know, you don’t need to participate if you don’t want to, but simply by, you know, by watching the debate, you can have great insight. You know, as I mentioned previously, watching how others lead and how others communicate with the audience.

How do we develop then leadership potential? And how do recruiters assess leadership potential?

It’s a good question. And, you know, some people are natural leaders. But everyone can develop a necessary skill set. To become a leader, a great way to develop leadership potential is by taking on more responsibility. So volunteering to take an extra workload at work, if your capacity allows, but not taking any more than you can handle. And you need to go over and above than what’s described in your job description if you want to grow and progress. Don’t be afraid to step out of your comfort zone. Yes, and honestly, this is one of the best ways to learn something new. And it will certainly help to develop your personal brand and get noticed by people. And, you know, seek opportunities that allow you to develop leadership potential. Yeah, keep on top of university updates, to see if there are any project work going on, that you can take part in. So for example, maybe you can be a mentor, or maybe you know, you can get involved in the induction week, welcoming new students, or even coaching a sports team, you know, and equally important, and, you know, offer your encouragement and your guidance to people that you coach or people you work with, or even students in your class because leadership can be practised anywhere, as long as you keep learning.

Could you name a couple of leadership skills and qualities? 

These are so consistent, so many skills or qualities, you know, and the list goes on and on and on. But and some of them are you know, they should, you know you need to be ambitious, that’s your goal and focus on problem solving and organisation need to be organised, and keep the track and track the progress of work. And make sure to communicate that beats with the team, company client or to one another one is delegation. It’s very important, you know, you can’t do everything yourself, you need to learn how to delegate. You don’t delegate you for you to bring yourself up, but you delegate, you know, facilitate the workflow and help others in the team to grow and progress by allocating them the responsibility and showing that trust time management. Be aware of the deadlines. And always think how can I improve turnaround times, and learn prioritise. And once you once you learn how to prioritise, then you prioritise appropriately. 

How would you persuade someone who doesn’t seem interested in a project to get involved with the team?

And well, I mean, you need to first of all, and that’s a very good question. But I think I touched on this a little bit as well. Whatever I talked about, know your audience. So you know, if someone is reluctant to join the project team, then you encourage them to do so. You know, if you know that person and what they’re looking for their goals and why they’re not interested in the project. Try to find Is there something in the project that you can you can use to encourage them to join. So for example, maybe the project, create some opportunities that later can lead to better things or promotion or a payrise. You know, and you need to know once. First of all you need to know the project, what is the project, what the project entails? What are the skills that you can gain while I’m working on that project. And then knowing what the person is looking for, if he say no to that opportunity, while he or she is saying no, you know, what, what, what different? You know, what are they looking for exactly? And then, and then just find them, just find, you know, something that attracts them. So find something that would say, oh, by the way, you know, these are the skills that you will learn in the project. And by the way, do you know, did you know that, you know, people do well, then they get promoted to certain level or they moved to Fairfax?

So how do you strike a balance between influencing and forcing your opinion? 

Yeah, it is a good one. And so yes, as I said, influencing is persuading or convincing someone to do something, but without forcing them to do. Compromise was what you mentioned was not, yeah, so there’s a fine line, you know, you have to, you know, at some stage, you won’t be able to convince someone, or you won’t be able to persuade someone, but you have to find a compromise. And so rather than walking away from it, you’ll have to find a compromise. But I think there is a fine balance between forcing people to do something, rather than influencing. And it’s always thing professional, you know, and using the skills that that I mentioned today, earlier today, to, you know, speak professional, knowing your tone, knowing what tone do you use, you know, again, if you speak with your colleague, and the and your employer, you’ll use a different sort of tone. So you know, it’d be forcing someone your opinion, then your tone will change, if you’re trying to influence someone with the opinion with the communication style that suits a person. And then that’s not forcing, that’s talking. That’s a discussion that that leads to convincing or persuasion. So it’s the tone and assess the person who you’re talking with. And, and if you’re stuck, then try to see if there is a middle ground or a compromise that you can both come up with.

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“Stop thinking about a job title and start thinking about what you want your days to look like.”

FinTrU Employer advice

John Maguire, North West Talent Partner at FinTrU gives his top tips on navigating the graduate recruitment and application process. 

John Maguire FinTrU
John Maguire, FinTrU

I am still job searching what skills should I brush up on to make me more employable?

John: So, there’s all manner of things you could be brushing up on to make yourself more employable. I think one of the key things is really to go and look at the companies you’re interested in joining, go and look at the sectors you’re interested in getting involved in your research like, there’s so much stuff now online, and you’ve no excuses to really not be not be completely filled up with all the information you need to know if you’re interested in somewhere, and you can find out so, so many things about employers and about sectors online at the moment. I suppose the other thing is just you know, don’t be afraid to ask questions you can reach out to employers, you can reach out to companies on LinkedIn, through different websites and things like that. So I would just practice kind of be in the habit of reaching I find that information, because that’s a bit of a bit of a skill in itself, I suppose, an organisational skills that everyone’s looking for kind of be a self starter if you can use your initiative, and do all that kind of thing. That’s a good place to start.

How can I make a good impression in a video interview?

John: Good question. Things are very different these days being on screen rather than in person. You can’t shake someone’s hand and you can’t get comfortable with them in the same room and sit across the desk from each other. I think it’s just doing the basics really well – having your research done. Doing everything you would do for a normal job interview really and just getting comfortable with the fact that you’re on screen with someone. We’ve been doing it for so long and it’s almost become second nature it’s becoming the new normal. It’s normal for us they kind of just do everything on video and all of our recruitment on video.

But it’s obviously a lot of people’s first names coming on, even though we’ve done dozens and hundreds of interviews with video. It’s always someone you know, first time doing a video interview. I suppose just be comfortable with it, be kind of aware that it’s just a little bit different than to be worried about things like, you know, technical difficulties happening – think people are really scared to about their internet cutting out… be aware that people are going to make room for that kind of thing that don’t happen in person like technical issues and all that kind of thing. But look, just be yourself, still be professional, you know do exactly what you would do in any other interview. Just don’t be afraid to go in and sell yourself even though it’s, it’s online and not in person.

How can I apply some of the skills I have developed in the last year when I start my job?

John: So. I think in the last year we’ve all developed some new skills in terms of working online, being based on our own and checking in with people in and the virtual environments. I think that’d be one of the positives of kind of what’s happened over the last year or two, is that some of that’s going to remain I think going forward in the future I think there’s gonna be a lot more virtual conferences and maybe people travelling to go to training sessions and things mightn’t happen as much so I don’t want people to feel like, all this virtual etiquette that everyone’s learned is gonna go out the window and no one’s gonna ever use it again. I think it’s a good thing to have under your belt, I think, like I said last kind of travelling between offices, the virtual options for doing training and team tasks are fantastic at the minute and they’re only going to get better. So I would lean heavily on that and really use that and it’s something that a lot of people haven’t had the opportunity to go to, it’s been a totally different work for the last year so I would say don’t feel like your, your experience of maybe being in university from, from home, and all that kind of thing is going to go waste because it’s not you’re going to get some use out of it and you’re gonna have all the skills there for the future.

So what does onboarding look like starting work in 2021?

John: So like I said look, the recruitment, the onboarding process everything like that, is totally up in the air at the moment. We’re thankfully coming to a time where we’re thinking about actually being in an office together how exciting is that? Everyone’s looking forward to human interaction, human contact.

Say for example, you know you’re being onboarded by the minute and everything’s still totally, totally remote, any company will have put in a lot of work to make sure that they still get introduced to all the colleagues that you need to be introduced to and you don’t feel to siloed and you don’t feel too alone. FinTru puts a lot of effort into making sure that everyone that comes in, feels like part of the FinTru team and really embraces the culture and getting involved in everything that could be getting involved in the office. So the moment that’s what it looks like every company will be putting a lot of effort into making sure everyone feels included and not left out in the remote environment.

But hopefully over the next few months, things continue to go reasonably well we’ll be able to get some in-person interaction and then we’ll all have to figure out how to do that all over again so that’ll be a whole new challenge.

How can I make a good first impression?

John: So good first impression – if this is an interview or if this is your first day, whatever it might be, I think, you know, we want people to be themselves I think sometimes people get lost in trying to be someone else either on an interview on the first day of work and they have this dream picture of what the dream employee should look like and to try and be someone else but we want people, and every other company will only want to be themselves. The best version of themselves to be professional, but still just totally themselves…That’s what, that’s what you’ve been hired by that company so I would just totally focus on being yourself and uploading the best best version of yourself across really.

What is the worst thing you’ve ever seen on a CV?

John: So I would do a lot of looking at CVs in my position, I think, it’s the basics. For example, if someone says that one of their skills is attention to detail and they’ve spelt the word attention wrong, that kind of thing – just the irony of it. There’s so much online in terms of, you know, If you go to YouTube or google – how to write a good CV, a modern, clean contemporary CV that it’s just one of those things you need to get right, so there’s plenty of resources out there, plenty of people that will be able to help you online. But yeah, just basic kind of basic errors are kind of the glaring things that people should be checking.

So, if I was going to do one thing today to make me stand out in the recruitment process, what would that be?

John: I think it comes down again to research, I think look at the company you’re applying for, look at the role you’re applying for and know absolutely, absolutely everything there is to know I think it’s something that impresses employers and companies when you’ve done that, and I think, on the other hand, it’s something that can let you down if you’re not armed with all the information that’s because it’s all out there at the moment it’s not as if you have to go in anywhere and find it. It’s literally at your fingertips, it’s on your phone. So I would say number one thing is, research, research, research just get everything you can about the company you’re applying for the role you’re applying for. And like I said earlier, I think we mentioned this earlier, don’t be afraid to reach out and ask questions in advance, you know, maybe people on LinkedIn or different organisations, whatever it might be, I would say just have all the information and show how keen you are to really, really go for a role, as you’ve done that, you’re going to be moving on to the next step.

I think as well like even if you look at companies’ social media profiles… like everyone has Instagrams and Twitters and Linkedin profiles and you can see a lot of the stuff the the company does culturally as well – maybe some of the charity partners they work with and maybe some of the things they get involved in outside of the 9-5 which will give you another flavour of the company you’re applying for.

How can I embed myself in a virtual team?

John: Yeah, we’ve kind of touched on this already I suppose. The thing I say to people when they’re starting off – I picked up so much even just bumping into people when I was getting coffee or going up the elevator or whatever, whatever it is.. and you stumble into people and stumble upon things you didn’t know before, so I think you have to work harder to get those opportunities. I think you need to be the one to send the Teams message, or Skype message like “how’s it going?” even or just just speak to someone just catch up on someone’s weekend and maybe you discover you’ve got things in common and who knows where it goes from there… there’s so many things kind of happen accidentally in an office just jumping in and chatting to people, and we don’t get opportunities I like when I go for coffee, it’s just me and the dog like there’s no one else. It’s not as if I have any any colleagues to bump into, or just catch up on the weekends or think everything at the moment can be really transactional and it can be all to do with someone when they need something or you need something for a piece of work. I think setting time aside, literally just call someone and say, how was your football match at the weekend or did you go for that hike you were talking about going and just really making a conscious effort to do that. Otherwise we don’t get those kinds of casual opportunities.

I still don’t know what I want to do, can you give me any advice?

John: So, I still don’t know what I want to be when I grow up. I think that’s okay – we’ve always had to choose really early in our lives about A-Levels and degrees and everything like that so  I would stop thinking about a a job title, without thinking about maybe, what do you want to your days to look like, what do you want your career to look like in terms of, do you want to work with people. Do you want to be travelling, do you want to be based somewhere, do you want to work with technology, I would, I would start trying to come up with a career like rather than going straight to the kind of name of the career and name of the job that you’re dreaming of I would start dreaming up the skills you have, what you want you to ask who you want to work with all that kind of thing because I know one of the best things about my role is working with people, getting to do things like this. And that’s why I’ve kind of steered myself this this direction so if that’s something you’re interested in, like I would start thinking that way rather than thinking about the ultimate job title at the end I suppose because that’s really, really difficult. So start thinking about skills start thinking about things you want to do on a daily basis, a clearer picture of the industries and stuff you can go and start looking at.

If I don’t like my job how long should I stick at it?

John: I think it’s going to take you a while to figure out what your role actually is and figure out the feel of the company you join. You’ve done your research, there’s been something that led you to apply for this company and join the company wherever we end up. I think you have to give it time. I think a lot of things can you know when they’re feeling new and you’re not totally, you know, getting to grips with the rule, yet. I think you can start thinking oh maybe I don’t like this, maybe I’m not capable, like, maybe this is something I shouldn’t be involved in but I think it takes a number of months for anyone to get settled into any kind of new role or even a role within your own business. Don’t be too hasty and give them give them, you know, I think we can confuse, not knowing everything about a role and not being totally comfortable with a role with maybe not liking it, but you owe it to yourself that, to give you a little while to settle in.

What support will I get starting a new job working from home?

John: Yep. So, I know from our perspective, we will have a lot of support in place, so things like your dedicated line manager – someone like me looking after the graduate programmes, new start programmes. And look, everyone’s so conscious of nobody getting left behind in this online world, so we’ll be reaching out, checking in with as much as we want. We want it to feel like you’re in the office and you’re still sitting beside people and having that support that you have naturally in an office. The other thing I would say is don’t be afraid to reach out, the same way you would stop someone in the office maybe ask them a question that’s on your mind. Don’t be afraid to pick up the phone or go on teams. I think people who are new to a company is almost feel like they’re annoying people when they send them a Teams message, but like that’s what everyone’s for everyone’s there to help and no one’s going to be annoyed at you sending them a Teams message to ask them, ask them a question in your first few weeks so don’t be afraid to reach out. 

How should I prepare before my first day?

John: So your first day in a company, the company will make sure that you have everything you need to get started, any necessary kind of information that you’re already going to have from the company. It comes down to research and just do everything you can with the company know what’s going on in the company at any given moment. Just be really up to speed with like Graham said earlier, any news and anything that’s really happening and just get a feel for the company. Again, I think it comes down to if you’re not sure or you feel like you’re missing something you should have, don’t be afraid to reach out to your new employer. Especially these days with with the online thing and virtual nature of things, you know, sometimes you just have to reach out to people. Don’t be afraid to lift the phone and just ring that number online to contact the company or whatever. I think people are doing that sometimes. So don’t be. Don’t worry. That’s something that people actually have a lot of respect towards kind of like what Graham was saying about, you know, he started February, Dorsey new members of the team and things like that, that’s really really well respected, but, you know, a company should have everything they need with you for day one, like, on top of your research and don’t be afraid to reach out just like I said.

What training do you provide graduates?

John: So, we at FinTru have a dedicated learning and development team, that kind of the way we view it is the Learning never really stops so you kind of come in to our financial services Academy, there’s loads of training provided in the graduate Academy. When you come into the business and join one of our various projects or project specific training and things like that. And really, all the way through your career depending on what role you’re in and where you go in the business we will have dedicated training available that will be specific to your role, maybe at any given time, for example, in my role dealing with people all the time and I’ve recently gone through like mental health first aid training session, kind of training side of things so it’s not just traditional examinations it’s you know, maybe some leadership modules maybe some management modules, things like that. So there’s lots of training and it never really stops. I’ve been with FinTru, many years now and I’ve never stopped learning, I’m always picking up things. Yeah, it’s one of the, one of the things we really focus on is developing our people and, and investing back in our people, we have our four key values or four Ps and one of the Ps is people. It’s something that’s really important to us, investing in our people to develop and grow them through the business really.

What is the most common mistake you see in interviews?

John: Yeah so I think we talked about it and I think we talked about it earlier – it’s trying to be someone else, I think, I think it’s that, that can come across as really kind of stilted and rehearsed. And I think your research can be brilliant, and you can have done everything right but if you try and stand up and convey it as if you try to be someone else like this version of someone that you think you should be, that’s not that’s not the way to do it I think you just have to be yourself like everyone’s different. We know we want to see you be you, and bring the best version of yourself really to the, to the table. So I think once you’ve got your research done. And once you’ve kind of you’re armed with everything you need for the interview. I would say look just be yourself you can be professional, you can still be personable at the same time and you can still have a wee bit of, you know, a bit of your own personality shine through in the interview so I think people try and really, you know, bleach all the personality, sometimes in interviews and try and be really, you know robotic and stuff. We want to see that personality, we want to see you be you really. I think interviews are a snapshot as well like they’re not- they don’t take all day and you can’t spend all day interviewing someone again. So it’s that five minutes of waffle that will be better used on another question where you can really shine. Don’t think if you’ve got a really tricky question and I’m gonna have to think of my feet here and just come up with something. You’re better using that time just moving on just saying I’m not really too sure about that.

I don’t have a graduate job, where can I find opportunities?

John: Yeah. So short answer again is online, like, I think, these days we have absolutely no excuse to not be not be kind of totally up to date with everything that’s out there. I think, a pretty general search online for graduate roles, fantastic place to start. And then every single business that you are interested in will have a website, will have social media, will have everything you need to kind of go and get, go and get an initial look anyway, and then follow up with questions. And don’t be afraid to reach out to potential employers or, or even have worked in that industry or work with that company before so don’t be afraid to ask a question, you learn so much just by speaking with people that are asking questions. So I would say that, but look online is a great place to start. You don’t have to wait for the weekend newspaper anymore and see the opportunities or anything like that so it’s all there, it’s all out there. If you want that, you can just go and then if you really want to get involved in a company, you need to get started so just go for a really just start looking, I would absolutely like are all the different ones out there.

What could I ask at the end of the interview?

John: I think one of the things we will say is at that section of the interview, don’t have no questions, even if you think you know everything and you’re happy with everything and your content was everything, just have a few questions lined up – it’s a really deflating end to an interview when you say do you have any questions for us, but anything to do with the company? And people say “no I’m fine” it’s just really kind of slow finish.

Interested in working for FintrU? Rewatch our recent @QUBCareers Instagram Live sessions featuring FinTrU and browse their current opportunities on theGradfest2021 site.

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FinTrU are proud sponsors of GradFest2021

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Alumni Discover EY Employer Engagement Employer Insight Employer Panels EY Gradfest2021

“Dont be afraid to lead that team, either by example or direction. “

Confident Graduate

Jack McKeown, a Senior associate in Assurance in EY, says confidence is key in his graduate tips.

Jack McKeown, Senior Associate in EY

What has been the most challenging part of your career?

Probably the transition from student life to working life. Time management would have been a big part. Your time is structured at uni, whereas now people aren’t driving you towards a certain goal, it’s all up to you. You have to take the attitude where you are the one who is going to decide whatever path you’re going to go down. Of course, you’ll get help, but you have to be the ultimate driver.

What advice would you give to students graduating who haven’t yet secured a job?

I would just say ‘be confident’ would be the main thing. Ask questions every day; you’ll never be done learning. No one’s ever finished learning, even those right up to the management are learning from someone. And so always ask questions, and always try and understand why you’re performing the task. Once you understand the why, then the rest will follow afterwards.

What skills does your organisation expect of graduates and how can University leavers develop these while job searching?

EY has three core values. Ultimately, they are looking for people who demonstrate integrity, respect and teamwork. People with energy, enthusiasm, and the courage to lead. People who build relationships based on doing the right thing. People with a strong work ethic, who can both work together as a team, but are not afraid to lead that team, either by example, or direction. I really encourage students to throw themselves into anything they can. So internships, opportunities through queens and activities within the university. Develop all these skills: working in a team, leadership and even improving your own confidence.

What does this year look like for a graduate starting a job? Will people be office based or working from home or a blend of both.

While the guidance is ‘if possible work from home’, you will mostly be working from home, although the offices for EY are open for people who want to go in. A blended approach will probably be adopted, certainly in my line of work where we work with our clients, not just from the office. So, I think you will see many people mixing in and about, but definitely will be back in the office come whenever we’re allowed.

Why does positive attitude in the workplace matter?

I think positive attitude is so important in the workplace, and probably the most important thing that you’ll need in terms of work that you’re being asked to complete and with interactions with the client. It will allow you to keep the spirits up of yourself and your team members, and then also to help your team members by taking on work and alleviating pressure on the rest of the team. So, I do believe it is vital. And certainly in our feedback from those above, the positive attitude is always something that was mentioned.

How important is confidence? What advice would you give to increase your confidence at work?

I’d say confidence is probably one of the most important things in work. You definitely need to be confident in your own ability. To increase your confidence, I suggest increasing your own knowledge, because with knowledge comes power. And with that power comes confidence. Listen to feedback from those above you, so you know what you’re doing well, because once you know what you’re doing well at, that will also increase your confidence.

To what extent is it okay to admit that you don’t know something when starting out in a job?

It’s absolutely okay to admit you don’t know something starting out in the job. There will be no expectation of you for prior knowledge. Certainly, even in EY, we hire graduates from all degrees, because they all have a different perspective on the challenges we face in our line of work, so there’s no requirement to know anything. And you’ll be coached by your superiors. At EY we’ve a great coaching culture, and we look forward to any questions that you’ll have. So, honestly, it’s fine to admit you don’t know something.

How important is it for employers to foster workspaces where employees can be themselves?

Everyone’s going to bring a different attitude and perspective to different problems that are going to arise. I’m from an accounting degree and there’s loads of people that come from other degrees, which will give you different lines of thought that you would never have considered. But there’s other things as well that that identify us, not just the degree that we’ve come from. In EY, it’s fostered through different networks, like the Mental Health Network and Disability Network, Women’s Network, and it goes on and on. So, it’s wonderful just to be able to be yourself; you know you have that support. It makes you comfortable, and ultimately, where you’re comfortable, you’re going to perform your best.

What advice would you give to our graduating cohort?

Throw yourself into tasks and be confident in completing them. Look to challenge yourself and make sure you are engaged. Know what you expect from your career and manage those expectations but, ultimately, enjoy it. It’ll be a great journey and you’ll look back on it so definitely make sure you’re enjoying it.

Interested in working for EY? They will also be talking all things Workplace Culture live on @QUBCareers Instagram during the week commencing 5 July. Visit the Gradfest2021 site to find out more.

EY are proud sponsors of Gradfest2021.

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“The secret for a happy working life is just say yes to every opportunity. “

Laboratory manager randox

Chloe McKee, a COVID-19 laboratory manager at Randox, shares her advice for graduates.

Chloe McKee
Chloe McKee, Randox laboratory manager

What advice would you give to students graduating who haven’t yet secured a job?

My advice would be just keep searching. If you want something hard enough, it will come to you in the end, so don’t give up hope. You may go for the first job interview and it may not work out. Even the second or maybe the third might not. But if the first, second or third hasn’t worked, there is still going to be one down the line that is going to be right for you. So, just don’t give up hope and keep going.

How could a new graduate without a graduate role gain valuable work or other experience in the current environment?

The current environment is obviously a lot more difficult than previous years due to the pandemic. But my advice for new students graduating would be to look out everywhere for new experiences; there are going to be some out there for you. Any experience is better than no experience. Even if it’s a few hours volunteering. That’s going to make you stand apart from other students that don’t have the experience. Any experience is better than no experience.

What skills does your organisation expect of graduates and how can University leavers develop these while job searching?

Randox Laboratories has a strong emphasis on practical best skills, and especially within our COVID testing labs at the minute, because we are getting a lot of new graduates. So, in university just make the most of your practical classes by asking questions and learning new techniques. Don’t just go along with the flow, make sure you actually know what you’re doing and why you’re doing it. Randox is looking for someone who is really keen, willing to learn and wants to actually go far and wants to develop their career.

What is the best bit of advice you would give a graduate starting a new role?

The best bit of advice I could give is just to give your all. As a new graduate you have the advantage of being young and eager and ready for work. And this is really your time to shine. So, just really throw yourself into any job or any task you’re given. This will mean you will get the best experience possible out of the job.

What skills may students have developed in the past year? And how can they apply these in a work environment?

The past year has been challenging for us all, obviously, because of the pandemic. But that doesn’t always have to be a bad thing. Having to work from home as a student has given people real adaptability to their work and we see that they’re coping better with change. This has given them a real resilience and eagerness to work, because they’re excited to get out into the environment, to come out and meet new people and learn new skills.

Why does the positive attitude in the workplace matter?

A positive attitude in the workplace is half the battle – if you have a positive attitude and are ready to learn, you’re going to go far. You’re not going to have all the skills that they are looking for initially, but those skills can be built up If you have a positive attitude and are ready and eager to learn.

How important is confidence? And what advice would you give to increase your confidence of work?

Confidence is key. Ultimately, you have finished your degree so you know that you specialise in your subject, trust the knowledge you have. Don’t forget that once you enter a job, and there’s always room for more learning. Take training courses, ask questions, ask your manager what you can do. There’s never room to stop learning.

To what extent is it okay to admit you don’t know something when starting a job?

My advice would be to always be honest: if you don’t know something, that’s okay. Ask your colleagues for help. It’s better to ask for help and then do a great job and not ask for help and struggle. All your colleagues have had a first day as well, so, everyone in that job has been in the same position as you. So don’t be worried about asking for help. It’s better to ask for help than not.

In a recent poll of our students, 80% said job satisfaction is more important than financial security. How can our graduates find job satisfaction, and what is the secret to a happy working life?

I would agree that job satisfaction is more important than the money. For me, job satisfaction comes from doing something that you’re interested in, that’s going to satisfy you and to do what you love each day. And secondly, working with a good team in a good company. If you enjoy going to work and seeing your colleagues every day, it makes your job so much easier. The secret to me for a happy working life is just say yes to every opportunity that comes your way. Don’t shut yourself off to anything, you never know what one training course or what one trip away with your work can do. It’s all about who you meet and who you know in that sector.

What do you love about your job?

I love a lot of things about my job and my colleagues would definitely be a big part of that. I’m lucky to work in a great team who’ve all come from different academic backgrounds so I’ve learned so much from each of them. Another thing I love about my job is the fact that every single one of us here is playing a massive fight against COVID-19 and the pandemic and this will be something to look back on in years to come and be proud of.

What advice would you give to someone who isn’t sure they are on the right career path?

Just experiment! You don’t know until you try. You have to go into a job and give it your all before you know it’s not the one for you. Having said that, when you’re in that job and it’s not the one for you, that’s okay. You’re getting experience and you know what you want out of your career – it’s almost like fine tuning your career. Ultimately, you’ll find out what job you really want.

Interested in Randox? Randox will feature on our @QUBCareers Instagram during the week commencing 28 June talking about commercial awareness. Visit the Gradfest2021 site to find out more.

Randox are proud sponsors of Gradfest2021

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advice Alumni Employer Engagement Employer events Employer Insight Employer Panels Employers Gradfest2021 KTP student success Student success stories

“You can find a job that challenges and excites you”

inspired student KTP

Declan Lupari, Former KTP Associate at Queen’s is a VR/AR Developer within the Digital Construction Team at Graham. Here is his top advice for graduates.

Declan Lupari KTP
Declan Lupari, former KTP Associate

What has been the most challenging part of your career?

The most challenging part was having no construction background whatsoever, I came from a computer science background. So getting in trying to learn everything as I went. Getting a bit overwhelmed with all the jargon and acronyms can be a bit daunting at the start. But people are there to help you identify, develop you and your abilities further. But I think the greatest milestone was just completing the KTP project and seeing the effect of my products and projects on the company.

What advice would you give to students graduating who haven’t yet secured a job?

Yeah, just be patient. Your dream job’s not going to be the first thing that appears on Indeed or Glassdoor or anything. Like I worked for O2 straight out of uni for a couple of months selling phones in a touring van so it’s definitely not the same route I’m in now. But keep tabs on the likes of indeed or Glassdoor and see what’s popping up your your interests and what’s relevant to your degree and to your also your interest as well. And don’t doubt your, your abilities you just graduated. So you definitely get the skill set to do well, and be confident whenever you do apply for that job.

What is the best bit of advice you would give a graduate starting a new role?

Just take it as it comes. Like I was saying, I had no idea what the construction sector I had a basic history in virtual reality. I did that for my dissertation. So I had the passion for and I had a bit of that, that no heart at the start. But take every day as it comes. Don’t be afraid to reach out to your team members, they’re there to support you and help you make sure you’re producing the best work. But you’re also enjoying your work as well, making sure everything’s going all right for you. I would like I wouldn’t know the knowledge I do know, if I didn’t reach out to my team members and ask them what certain acronyms meant or how to write an email to a director or just little bits and pieces that you’ll pick up on the way. Don’t expect to know everything. On the first day you’ll pick it up as you go.

What does this year look like for a graduate starting a job? will people be office based or working from home or a blend of both?

I think it’ll be a blend of both. I’ve recently just been to the office, which is a big Rarity this year. It must be about three times have been in the office since August. But we just had two graduates actually starting today in our team, and they were on boarded and inducted and everything online. But as things start to become more open, people become more comfortable being in confined spaces or offices, I think that’ll start to open up a bit. And we’ll start to see people eye to eye in offices. And yeah, it’ll be a blend of both up until then. And then hopefully going forward. It’ll be more office space. But adapting to online has been a big thing this year. So it could be that way for a bit.

Why does the positive attitude in the workplace matter?

I think it’s a an integral part of the work the working life, it’s essential for developing strong relationships with your team members on also clientele. And I think it’s a big a big factor in getting returning customers as well, a positive attitude. You can see it a mile away. And it shows ambition shows eagerness to learn. And it cements those relationships in that collaboration and teamworking just a bit further.

To what extent is it okay to admit you don’t know something when starting out in a job?

Well, that was me the first month or two months with jargon and acronyms, everything. I think it was the first week, I didn’t really want to come off as I didn’t know completely what I was doing. So, when I took it upon myself to do that research, that also helped as well. But I think reaching out to your colleagues, they’re not gonna think less of you, they were all in the same position that you were initially as well. So they’re there to help you. And again, you’ll just pick that up as you go along. Don’t feel too much pressure to know everything on the first day – you’re not going to.

How important is it to find a job that excites and challenges you?

I think it’s very important to have a job that excites you and challenges you. If you go in doing the same mundane tasks that you don’t like, it’s the days are gonna drag, you’re not going to care how much money you’re making. There’s more important things to life than money, you need that, that spark and that challenge. And achievement may be small challenges, or big challenges, they’ll spur you on to do better. And if you have a passion for that job as well, it’ll only spur you on further. So the sky’s the limit for that. And then eventually, in that field, you’ll earn that money. But that’s not that shouldn’t be the driving factor. It should be what you want to do every day.

What was the driving force behind your major career decisions?

I knew I always wanted to go into something to do with computers. I’ve been passionate about it since no age, I’ve always been brought up a random technology, my dad coded whenever I was young. So there’s always computers, devices, soldering irons sitting everywhere. So it was always something I was passionate about. And that led me to go into computer science and management at Loughborough University. Absolutely loved it. It was challenging. But I think the fact that I had the passion towards computers, and technology drove me on to do well and then reach out and look for a job that had that ticked all those boxes. It wasn’t like thing I wasn’t looking for was money – it was the hands on approach and having a lot of contribution to a project on getting to do what I love each day. And I’ve just progressed from that.

What do you love about your job?

I’m fortunate enough to see projects the whole way from ideation to deployment and use and feedback etc. But I love seeing progress – whether it be through my own ability through projects that I’ve cocreated and seen their impact and as Jack was saying the feedback from your work whether its solo or teamwork – it’s a different feeling and it spurs you on to do better in your own work and to encourage others to do their best as well.

If you could go back and give yourself some advice on your first day what would it be?

Like I was saying before, no one expects you to know everything on your first day – everyone’s been in that position, everyone’s had their own first day with fears and doubts. Just take every day as it comes. Keep asking questions and don’t be afraid to reach out. 

What advice would you give to our graduating cohort? 

Don’t stress yourself out if you don’t get your dream job straight away. You may be rejected by a few interviews, it doesn’t mean that job isn’t there for the taking. Take every day as it comes but give it your all.

Interested in KTP at Queen’s? KTP will feature on our @QUBCareers Instagram during the week commencing 19 July talking about creativity and lateral thinking. Visit the Gradfest2021 site to find out more. 

KTP are proud sponsors of Gradfest2021 

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Alumni Business Analytics Gradfest2021 international students KTP Student experience student success Student success stories

“Never hesitate to apply even if you think you won’t make it – I ended up getting the job I always wanted.”

strategic analyst bright idea

MSc. Business Analytics graduate Sneha Parajuli is now a Strategic Management Analyst at KTP. Here is how she got there…

Sneha Parajuli, QUB alumni

Describe your career path to date.

After finishing my Bachelor’s degree in Computer Science from my home country Nepal, I was working as a Data Quality Analyst over there. My original plan was to complete my Masters and then go back to Nepal to apply my learnings. I had multiple job offers there, but right after I submitted my dissertation, the KTP role caught my       attention. The role was somewhat related to my dissertation, so I decided to give it a shot. Through a series of virtual interviews during the pandemic, I was able to get more info about the goals of KTP partner company SDG and how my analytical, marketing and data-science skills align to drive that goal. Soon after the interview, I was told I had been successful, and I would be starting in January next year. The job began with few weeks of university and company inductions and product trainings. With plenty of support from both my company and university supervisors, I feel like I have adjusted well to the role now and I love my new job!

Why KTP?

The idea that I will be able to solve the business goal of the company all while being supervised by expert faculties is what intrigued me. On one hand, I had the fresh ideas from my graduate program that I was hungry to apply in the real world, and on the other hand, the fact that I would be under the supervision of the faculty with the proven records; and that is exactly what I need at this point. Owning and managing a challenging project which is central to the strategic development and long-term growth of the business all while receiving full support from brilliant supervisors at Queen’s? COUNT ME IN! 

What is your current role like? What about it makes you want to get up in the morning?

Currently I have been working mostly on capturing the overall view of how things currently work within the business, analysing it, developing, and recommending new models/strategies which requires a lot of interaction with the team. The amount of support I have received from the team here at SDG and my supervisors is incredible and I am always motivated to do more.

What does an average week look like for you?

My main goal has been about providing strategic analysis on different areas of SDG. That goal has wider scope, and my week is all about solving a subproblem from that big scope of work. This means I take part in the thoughtful discussions and meetings with the respective stakeholders, and design data-driven models as needed. Moreover, KTP has this amazing program for personal development, which I constantly use to improve my leadership, management, personal effectiveness and more through online courses throughout the week as a part of my mandatory KTP module.

What is the most challenging part of the job?

Because I “own” my own project, sometimes this can be stressful as I have to work under tight deadlines and get the work done on time. The project I am working on is something entirely new to the business and the business is changing rapidly which means it doesn’t always work out as we want it to. But with the support of my supervisors both in SDG and Queen’s as well as the team at work, we manage to get the work done.

What is the most rewarding?

Even though it has only been about four months into this role, I feel like being able to take charge and manage my own project ultimately working towards bringing a transformative, long lasting change within the organisation all while implementing what I have learned throughout my academic journey has been the best experience of my KTP journey so far. Not only this, I have also met so many talented individuals through KTP network where associates working in different companies across the UK share their experiences which is really exciting.

What are your career aspirations? What are your goals?

I believe I have a long way to go and want to keep learning more and keep developing my skills. I hope to continue working as a Strategic Analyst at least for a few years as I really love what I do. I would also love to learn more project management skills and work in a higher-level position someday.

In what way do you feel like you’re making a difference in your job?

I have received a lot of feedback about how my project, with new and innovative ideas, has brought a positive change in the business. I can also see how the business has started to incorporate a lot of my recommendations and is slowly changing to smarter ways of working and I feel like getting to be a part of this is very rewarding.

What expectations did you have about this career path that you have found differed from reality – either good or bad?

I have some experience of working a corporate job for a big company in Nepal and I felt like working for KTP is going to be somewhat similar. But I was so wrong in this regard as KTP offers so much more. KTP encourages the associates to spend approximately 10% of their time on training and development activities to help them gain valuable skills for their personal development and prepare for the future. In fact, we are also given a separate training and development budget which I think is huge.

What skills did you learn at Queen’s that have helped you in your career?

During my time at Queen’s, both as a student and working as an international ambassador, I learned a lot about time management, working under strict deadlines, teamwork, and most of my analytical skills from my course.

What advice do you have for students and graduates wanting to apply for a KTP?

Always keep being updated with the KTP openings and keep an eye out to something that interests you. Never hesitate to apply even if you think you won’t make it as there’s always a possibility that you will. Coming from someone who didn’t even think of working in the UK, I ended up getting the job I always wanted, and I am so happy I applied. KTP is much more than just a regular job, you will learn so much throughout your journey, hone your skills in so many areas and it will definitely be worth it.

How did your Queen’s experience help your personal and professional development?

Getting a master’s degree from Queen’s has been an added bonus for me in so many ways. Not just the technical knowledge from the course, I also undertook multiple leadership courses like Master your Leadership, Inspiring leaders, and Leadership in Practice which definitely helped me develop my personal skills, improve my communication and also enhance my leadership capabilities which I think instilled so much confidence in me.

What’s the one thing you’ll never forget about your time at Queen’s?

Actually, there are two – Sleepless nights during dissertation (which became so much rewarding to me later) and Graduation day as it was the day I finished my degree and was so happy!

Interested in KTP at Queen’s? KTP will feature on our @QUBCareers Instagram during the week commencing 19 July talking about creativity and lateral thinking. Visit the Gradfest2021 site to find out more.

KTP are proud sponsors of Gradfest2021

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Alumni Gradfest2021 Randox Student experience student success Student success stories

“I’m proud to be involved in COVID testing and to be making a difference in the community”

Student Covid testing

BSc Hons Biological Sciences graduate Laura Cummings is now a Laboratory Manager at Randox. Here is how she got there…

Laura Cummings, Queen’s alumni

Describe your career path to date.

I studied Biological Sciences at Queens University Belfast and then worked at ALS Environmental in England for a few years as a Senior Organic Chemist. I was fortunate to be able to move back home and find a job not just in my field of science but in a company that has made such an impact in the fight against coronavirus. I’m grateful that the team at Randox have recognised my skills and achievements and given me valuable opportunities for career progression, including my promotion to manager for the COVID labs.

Why Randox? 

I have always had a passion for science from an early age and recognised that the opportunity that science can give you is incredible. It is a career path where I knew I would have a very fulfilling life with constant opportunities for learning and career progression.

I always wanted to do something valuable- something that genuinely helps others and makes the world a better place. I knew that Randox was the biggest innovators in Diagnostics and knew I had to get involved- I am proud to work for a company that is dedicated to improving healthcare and am excited our advancements for the future. 

What is your current role like? What about it makes you want to get up in the morning?

As the UK and Irelands largest COVID testing facility, Randox is critical to the national response to the pandemic. We run up to 120000 daily tests for the UK Governments National Testing Programme so the timely release of accurate and reliable results is key. We have a big focus on quality and are always looking for ways to improve our policies and processes. We have, for example introduced a range of innovative robotic systems which automate the unpacking and racking of samples before they get tested by our scientists. All this takes very active management. 

What does an average week look like for you?

Our staff work 24/7 and my role as a laboratory manager is to make sure that they have everything they need to do their job. I ensure that the labs run smoothly, provide solutions for any issues that may arise and monitor the performance of the testing process. 

What is the most challenging part of the job?

Diagnostics is constantly evolving, and we are always developing and streamlining current processes- currently we are expanding to mobile testing sites over the UK and Ireland therefore sometimes it can be a challenge to keep up but this is also one of the most exciting parts of my job. There is power and confidence in adaptability and to be given the opportunity to bring staff along with the processes through training is very fulfilling. 

What is the most rewarding?

Randox has employed more than 850 new staff into the COVID labs and to work with and learn from such a diverse and multi-disciplined team has been really rewarding. Everyone has risen to the challenge this pandemic has created and I am proud of how we have all pulled together as a team in a time of great need. 

What are your career aspirations? What are their goals? 

I am very fortunate to say that my current position as a laboratory manager has always been an aspiration of mine. Randox has provided me with opportunities which have been invaluable and I can only hope to continue to improve to become more involved in the growth at randox

In what way do you feel like you’re making a difference in your job?

I’m proud to be directly involved in COVID testing as it plays such a vital role in the effort to contain and reduce the spread of the virus and be to be making a difference for the sake of our family, friends and communities.

What expectations did you have about this career path that you have found differed from reality – either good or bad?

I thought a job in science would be very structured with little variability however, after starting my career with Randox it couldn’t be any different. The environment is such high paced with constant movement in terms of people, projects and patterns. 

What skills did you learn at Queen’s that have helped you in your career?

My time at Queens taught me core technical skills both practical and analytical that were essential to my career development. 

What advice do you have for students and graduates wanting to move into this area?

I think the future of the diagnostics industry is very bright and those thinking of a career in this area should definitely get involved. My advice would be to broaden your skillset, as long as your are willing to learn and put in the work you will find the career best suited to you. 


How did your Queen’s experience help your personal and professional development?

Queens taught me to be proactive in regards to building my resume both with personal interactions and experience. There was always a wealth of support from university staff who enabled me to develop in areas of practical, analytical and interpersonal skills. 

How did the people you met at Queen’s inspire you?

I found all the people I interacted with inspired me to succeed, one in particular was Dr Leonid Kulakov whose extensive experience, talent and rapport genuinely motivated and set a platform as to what I wanted to achieve in the future. 

What’s the one thing you’ll never forget about your time at Queen’s?

All of the people I met! 

Interested in Randox? Randox will feature on our @QUBCareers Instagram during the week commencing 28 June talking about commercial awareness. Visit the Gradfest2021 site to find out more. 

Randox are proud sponsors of Gradfest2021 

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Alumni Gradfest2021 Graduate recruitment Graduate success software development student success Student success stories

“Thanks to what I learned at Queen’s, I’ve been able to hit the ground running in my role.”

Version 1

MSc Software Development graduate Adam Hamill is now an Associate Consultantin Data Analytics Managed Services at
Version 1. Here is how he got there…

Msc Software Development graduate Adam Hamill 

Describe your career path to date. 

I graduated in 2016 with a degree in Electronic Engineering. I worked in an electronics company for around 3 years, then returned to university to do a Master’s course in Software Development and after I graduated I got offered a role in Version 1 which is where I am working now. 

Why Software Development? 

I always had an interest in IT and anything to do with computers. I knew a lot of friends that had got jobs in the industry too and had great things to say about it which made me apply for the Master’s course and I am now very happy I did. 

What is your current role like? 

No two days are the same, there’s a lot of variety in the types of work I could be doing and the different types of customers I could be working for. I enjoy that every day I know I will be learning something new.

What does an average week look like for you?

At the moment I’m still junior in my role so my week involves a lot of shadowing other members in my team, seeing their thought processes in working out problems and giving my own input if I feel I can help out. In a week I could be working with one customer on helping produce a dashboard in Power BI to suit their needs, while for another customer I could be trouble shooting any backend problems they may have encountered using SQL. 

What is the most challenging part of the job?

Keeping on top of all the various customers we provide support for and their ongoing requests. 

What is the most rewarding?

Receiving positive feedback from customers, knowing that you have made their day even a little bit more convenient is always a great positive about my job.  

What are your career aspirations? 

I would like to be highly experienced and knowledgeable in my field and feel that I am a great asset to the company.

In what way do you feel like you’re making a difference in your job?

I enjoy the fact I get to work with globally renowned companies and that my work contributes to making any processes or systems run smooth as possible for the customer.

What expectations did you have about this career path that you have found differed from reality?

Along with the technical skills required, there is a steep learning curve into learning each customer’s systems and solutions which is something I hadn’t expected.

What skills did you learn at Queen’s that have helped you in your career?

Good timekeeping skills has definitely helped me as I can have many tasks with deadlines all running at the same time just like University. Additionally, communication skills gained during group assignments in Queen’s have been a great help in my career. Technical skills learned such as programming, database design and security have enabled me to hit the ground running in my role. 

What advice do you have for students and graduates wanting to move into this area?

If you are thinking about doing it and know you will be able to give it your full effort, then go for it. 


How did your Queen’s experience help your personal and professional development?

I made lots of new friends at the course who I still see regularly which was a great bonus of attending the course! 

How did the people you met at Queen’s inspire you?

The passion from my teachers for their subjects helped inspire me to achieve my best results in the course.

What’s the one thing you’ll never forget about your time at Queen’s?

Changing very quickly from traditional lectures to virtual lectures thanks to a pandemic!

Interested in working for Version 1? Don’t miss our Instagram Live on 9 June at 3pm on @QUBCareers Instagram when our student host will be getting top tips on navigating the recruitment process at Version 1. Version 1 will also be talking about the importance of embracing workplace tech on @QUBCareers Instagram at 12pm on 15 June. Visit the Gradfest2021 site to find out more. 

Version 1 are proud sponsors of Gradfest2021
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“Use the internet! There is no excuse not to be well informed about a company”

John Maguire from FintrU

History and Politics Graduate John Maguire is now North West Talent Partner at FinTrU. Here is how he got there…

John Maguire, a Queen’s graduate who now works at FintrU

Describe your career path to date. 

I joined FinTrU through their Financial Services Academy in 2016. I worked on a number of client projects for 4 years, and now help manage our Financial Services Academy.

Why financial services? 

The Financial Services sector is forever growing, changing, and providing new and exciting opportunities for people with all sorts of skillsets. It is incredibly varied, and there are so many opportunities for your own development.

What is your current role like? 

I love having the ability to oversee the development of our new joiners who have come through our Financial Services Academies. It is great to watch all of them grow within their first few months and years in the business. The fact that I have been through the Academy myself means I can pass on some of the lessons that I have learned along the way, and I love being able to help people get kick-started in FinTrU!  

What does an average week look like for you?

A lot of my role is very people focused. I am usually on a lot of interviews, catch-ups, training sessions, or attending external events with local universities and schools. Aside from that, I spend a lot of time with our new joiners in the business, helping them get started on their journey!

What is the most challenging part of the job?

The most challenging part of my job is that there are so many different types of stakeholders that I deal with on a daily basis, I always have to ensure that I am delivering any information in the right format and correct style for the target audience. I believe this is a key skill for anyone working with people in general: Know your audience!

What is the most rewarding?

The most rewarding part of my role is seeing our new joiners come into the business and see how quickly they develop their skills and forge their own unique path with us. Within a short space of time, it is amazing to see our Academy Graduates working with some of the biggest investment banks across the globe.  

What are your career aspirations? 

I would love to continue to work with people starting their careers and continue to help them along the way as they are starting out on their journey in Financial Services. I love being able to give back and help others learn from my own experiences.

In what way do you feel like you’re making a difference in your job?

I feel like as I have been through the same steps as all our new joiners, I feel like I can add some genuine experience and context to their journey and really help them overcome some of the same obstacles that I have faced when I was starting out on my own career.

What expectations did you have about this career path that you have found differed from reality?

I have learned that the Financial Services industry is a lot warmer, welcoming, and people focused than I ever thought it would be! Despite all the developments in technology, people are still a crucial asset to the industry.

What skills did you learn at Queen’s that have helped you in your career?

My History and Politics degree helped me to critically think, develop my own opinions, and really view specific events with the correct context.

What advice do you have for students and graduates wanting to move into this area?

Use the internet! You can find out so much information on companies/sectors/careers with a simple click. There are no excuses not to be well informed these days with all the technology at your fingertips.


How did your Queen’s experience help your personal and professional development?

My Queen’s experience was great. Living away from home taught me many key skills, as well as having to keep on top of deadlines, projects, and everything else that comes with being a student!

How did the people you met at Queen’s inspire you?

I met some incredible lecturers and tutors, who really helped spark my interest in several topics that I am still interested in today. Some of my lecturers really helped me start to think more critically about important matters – I believe this skill has stood by me throughout my career.

What’s the one thing you’ll never forget about your time at Queen’s?

Meeting lifelong friends, learning from some fantastically interesting people, and having the whole world at your feet! 

Interested in working for FintrU? Don’t miss our Instagram Live on 9 June at 3pm on @QUBCareers Instagram when John will be answering all your questions. FintrU will also be talking about what it takes to be a Future Leader on @QUBCareers Instagram at 12pm on 18 June. Visit the Gradfest2021 site to find out more. 

FintrU are proud sponsors of Gradest2021

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“I’ve travelled to Frankfurt and worked with exciting clients like Google”

Graduate job

Maths Graduate Shannon McAteer is now a Business Consultant in Technology Risk at EY, Here is how she got there…

Queen’s Maths graduate Shannon

Describe your career path to date. 

I began applying to graduate jobs during the summer of my graduation, and I had already decided to apply to EY and other “Big Four” firms. I had online assessments to complete for EY and then I had to attend an assessment centre for a day to complete various tasks with different interviewers and other candidates. Once I passed the assessment centre, I had one final interview with a Senior Manager in Belfast, and soon after this I was told I had been successful, and I would be starting in September that year. The job began with 2 weeks training in Dublin (with all expenses paid which was nice), and once back in Belfast I started on my very first audit for Belfast City Council. After a few other short projects, I joined the team working on the Google engagement in November of my first year, and I have been working on this project ever since. So, I was definitely thrown in at the deep end but there is always plenty of support, and all grads just learn as we work on different projects. 

Why technology risk? 

Even after I finished university, I wasn’t entirely sure what I wanted to do as my career, and with Maths as my degree, it didn’t really narrow down my options at all (which is good and bad). I had first learned about the “Big Four” at grad job fairs, and I started to do my research to see if any of the career paths they offered interested me. I was pretty sure I didn’t want to be an accountant, so technology risk caught my eye, especially as this is a sector that is continuously growing and changing. As I had applied for several companies, in the end I was torn between another Big Four company and EY, but as soon as I completed the assessment centre, I knew it was the company for me. EY is very people orientated, and everyone I met seemed really nice and helpful, and I also knew there would be opportunity for travel through EY, which definitely interested me as well.  

What is your current role like? 

The current project I am working on can definitely be stressful at times, and sometimes the hours are long during really busy period, but the team I am working with is fantastic, and this always motivates me to do the best I can for the benefit of the project as a whole. There are always new tasks and things to learn because it’s such a huge company with so many internal systems, and the scope of work we do for Google is always growing and changing, which makes every day new and challenging. 

What does an average week look like for you?

I will be honest and say most weeks are not just a 9-5, but the team I work with is quite flexible in terms of the hours you work each day, which is great. There can be lots of calls with the client, but also time to work by yourself and get work done which I enjoy too. We also have regular check-ins with the team, which includes sub-teams in Belfast, the US and the Philippines, so the different time zones can also be an interesting factor.  There are also always lots of social events, for my project and for technology risk or just the Belfast office, all of them have been virtual recently of course, but hoping to start getting back to in-person events now too. 

What is the most challenging part of the job?

The longer hours in busy periods can be tough sometimes, I have had to work a few weekends and it can be stressful because of tight deadlines. But we always manage to get the work done, and the team will always be on hand to help. 

What is the most rewarding?

Getting to work as part of the team has been the best experience of my EY journey so far. It is a pretty big team consisting of people from all over the world, which is always so interesting and exciting. Also, at the beginning of my career in EY, I had the opportunity to travel to Frankfurt, Germany, to complete a data centre visit. I went completely on my own, and although it was scary at the time, it definitely helped me with my professional and personal development and is something I’ll always remember! 

What are your career aspirations? 

I want to keep moving up through positions in EY and hopefully become a Senior Manager one day (if not higher up). I also want to complete more qualifications to do with IT, cybersecurity, etc, to keep up to date with the ever-changing trends in this sector. 

In what way do you feel like you’re making a difference in your job?

Through our work for Google, we’re making one of the biggest companies safe to use for all of its customers around the world and getting to be a part of this is very rewarding. 

What expectations did you have about this career path that you have found differed from reality?

During the first 2 weeks training, I don’t think any of us thought we would be thrown straight into proper projects the way we were, I thought there would be a lot more training, or even just helping with smaller tasks on different projects. But I have enjoyed learning new things right from the start, and I always think it’s easier to learn on the job.  The Coronavirus pandemic has obviously changed things massively, so there has also been less travel and time in the office than I initially expected, but I am hoping to still experience this at some point soon. 

What skills did you learn at Queen’s that have helped you in your career?

I learned so many skills during my time at Queen’s that have helped me, for example; people skills, organisational skills, independence to be able to work alone but also being able to work well as part of a team. I also learned how to manage strict deadlines, and how to try and keep calm under pressure. As well as this I picked up so many basic computer skills that I still use every day during work now, like google sheets/docs etc.  

What advice do you have for students and graduates wanting to move into this area?

I would recommend definitely doing some research about which service line you want to go into, and then also which sub-service line, as EY or other similar companies have so many different roles and opportunities available. However, I know for EY there is always the chance to move around within the company if you feel another role would suit you better. A lot of EY’s hiring process is based on whether you’re a good fit for the company based on what type of person you are, how you work etc, but this works both ways, so it’s really important to be sure big companies like EY are also suited for you and what your career aspirations are.  


How did your Queen’s experience help your personal and professional development?

Studying at Queen’s helped me gain and improve upon so many professional and personal skills, without which I may not be where I am today. It also enabled me to enhance my interpersonal skills through completing a volunteering programming at the Sandy Row Community Centre and obtaining the Degree Plus certification which has been a significant factor in my personal and professional development. 

What’s the one thing you’ll never forget about your time at Queen’s?

My graduation day was one of the best day’s in my life to date. Being able to celebrate finishing my degree with my family and friends and knowing that all of my hard work over the last 3 years had paid off, is something that I’ll never forget. 

Interested in working for EY? Don’t miss our employer panel on 10 June at 12pm on @QUBCareers Facebook. They will also be talking all things Workplace Culture live on @QUBCareers Instagram at 12pm on 17 June. Visit the Gradfest2021 site to find out more. 

EY are proud sponsors of Gradfest2021