During my time as an intern at Queen’s University Belfast’s Student Experience Team, I had the incredible opportunity to work alongside a dynamic group of people dedicated to enhancing the university experience for international students. From supporting video production to conducting research and providing feedback, my internship provided me with invaluable insights into the behind-the-scenes efforts that contribute to creating a welcoming and enriching environment for students.
Working with the International Student Group:
One of the highlights of my internship was working closely with the international student group. Together, we collaborated on filming promotional and informational videos aimed at helping international students navigate their journey at Queen’s. It was a rewarding experience to witness first-hand the impact of these videos in providing crucial information, easing the transition, and creating a sense of belonging for students from diverse backgrounds.
Building upon my Research Skills:
Another significant aspect of my internship involved conducting research on other universities to identify potential areas where Queens could further improve its support for international and local students. By exploring innovative practices implemented by other institutions, I aimed to identify valuable insights and recommend new initiatives that could enhance the overall student experience at Queens. This research not only broadened my understanding of the international education landscape but also allowed me to contribute meaningfully to the ongoing development of support systems at Queens.
Contributing to Website Enhancement:
Additionally, I had the opportunity to provide constructive feedback on the “My Queens” webpage—a vital platform for students to access information and resources. By analysing its user interface, content, and functionality, I proposed enhancements to ensure that the website remains user-friendly and serves as a comprehensive hub for students seeking assistance. Collaborating with the Student Experience Team, I contributed ideas to enrich the webpage’s content, making it more inclusive and responsive to the needs of students.
Learning from Student Queries:
Working at the student information point reception desk on Wednesday mornings provided me with a unique perspective on the challenges and concerns that students face. By interacting directly with students and observing how my colleagues handled their queries, I gained insight into effective communication strategies and problem-solving techniques. This experience deepened my appreciation for the importance of providing timely and accurate information to students, fostering a supportive environment for their academic and personal growth.
My internship at Queen’s University Belfast’s Student Experience Team was an enriching and fulfilling experience. Through my involvement in various tasks, I was able to contribute to the enhancement of support services for international students, provide valuable insights, and learn from the experiences of my colleagues and fellow students. Overall, I have thoroughly enjoyed my time as an intern and would highly recommend other students like myself to apply for internships within the university and even volunteering opportunities as it has been a very enjoyable experience and I have enjoyed meeting and interacting with new people from many different backgrounds.
Find out more about Working Globally from NI here