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Commercial Awareness Employer Engagement Employer events Employer Insight Employer Panels Employer Q&A Employers Gradfest2021 Randox

“Employers want to know that you have researched their specific sector.”

Courtney Ward, a Quality Team Leader at Randox, shares her advice for graduates.

Courtney Ward, Randox

So what is commercial awareness?

So commercial awareness to me means having a real understanding of all the key companies operating in a specific industry or area or sector, you know, a knowledge of the different products that those different companies sell, what services they offer, and any kind of direct competitors, you know, companies offering the same product, you know, or any kind of slight differences between those products that they offer, and kind of my advice to graduates would be to really do your market research, yes you may be interested in various  different you know sectors or kind of companies but make sure you’ve done a little bit of digging a little bit of research around that area and who definitely, maybe the geographical area you’re interested in, who are the key players, you know, in that area.

What ways might an employer assess commercial awareness on an application form or a cover letter?

So, they’ll look that you’ve actually done your research, you know, they’ll look that you’ve tailored your cover letter or application to that specific employer or sector, that’s one of the biggest things. Show them that you’ve done the time and the research in their area. You know – then they’ll take their time with your cover letter if you haven’t taken the time with them then they won’t take the time with you. So you know making sure that you demonstrate that you have an awareness of the business landscape, you know that you’re aware of that and how that role that you’re applying for fits into it you know they’ll want to see that you’ve actually read the job spec, and you’ve demonstrated that again, back in the cover letter you know that you’ve hit all those key essential criteria, and just indicate to them that you’re aware of where they fit against other companies and I really think tailoring is the biggest thing, tailoring it that you’ve read, you know, their details and if you answer all of the you know the, the criteria or desirables they’re looking for, or address some of them they now know that you’ve actually read it and as you’re happy, and understanding, you know what it is they’re actually looking for. 

How can you demonstrate an understanding of the business and knowledge of his activities and products?

So, take every opportunity in your interview to demonstrate this, so as I said, doing that market research and that research in the company beforehand is really critical. But make sure you take the chance to express that in the interview don’t do all that research and then not saying anything about it unless you know, don’t wait for the question. Take your opportunity. So, common questions will be, you know, why did you apply for this role for this company? So that’s your key to go and demonstrate your research, you know, do they have a top-selling product or service? You know, mention that, you know, they’ve been demonstrate that they’re moving into a new area, or they have an upcoming product – you know, mention that you’ve seen that, you know, that you’re aware that they have that product or that service and offering. Have they won any awards for any of their products? We can always drop in or, you know, ‘award-winning product or service’ and things like that. A big one would be to read the latest news section so a lot of companies -particularly Randox will always put new brand new things or things that are out of the company on the latest news on our website so always check in that because that’ll be the big things they want to share so that’s your first check box – oh I actually went on the website, read what’s happened with the company. 

When’s the most appropriate moment to mention your research in an interview?

So it could be why are you attracted to this role, what does this role mean to you? If your role directly relates to any of those products or latest news? If I were to do it for my role – what interests you in a quality role? You could say I’m interested in having high standard testing, making sure everything is meeting all the criteria. I saw you guys recently got your accreditation or you guys were awarded some other accreditation for a certain test – that could be a nice way to roll that in. So I think prepping before hand is really good. So if I ever have interviews what I would do would be to write down those key questions that I think they’re going to ask and prep a little bit of an answer – nearly like an exam – you know making sure.. well this kind of goes out the window in an interview when you’re nervous – but having done it beforehand you will have at least though through the answers.

So how important is it for a graduate to keep up with economic and political trends and what exactly does that mean?

That is a really difficult for graduate you know that’s something that you’re only going to learn when you get into an industry you know, there’s only so much research and that you can do with it experience in the job role of how things affect different businesses. I think being aware that they can so example would be, oil and gas, political trends you know will affect industries, different economic upturns and downturns you know will affect that. The COVID-19 pandemic is the biggest one there so whenever we began the testing back in March 2020 you could not get your hands on supplies, materials for testing, they became like gold dust when the entire world is trying to test for COVID-19 – lab consumables, pipettes, reagents, all become, you know the limiting factor, industries, not be able to get into manufacture them to get out so that was a key thing, that’s something that even me before this all happened I wouldn’t even think that that could have to that was an experience that I had, you know, going through my role. Again – rollout of vaccinations is another good one, you know that was a real political and economic debate so being up to date with current affairs, reading really good kind of online publications, you know that talk about these things. It’s a really good way, even if – you don’t need to know the ins and outs of it, a very broad level understanding will set you apart from other graduates you know by even actually having went that bit farther and trying to get that understanding. 

How important is it for a candidate to research, and keep up to date with knowledge of an industry or knowing the major players so the competition that you’re up against the brand, how important is it to know all of those?

I think it is important because particularly for certain roles – it will be more important. So, if you’re doing sales, for example, you know that’s really, really important that people want to know, well actually I know that your company is the best seller of this reagent, you know, so I know that it’s up against these other you know players and difference in geographical, you know, where does that company sell, you know will be very important. Again, you’ll not be expected to know everything but you know, having an awareness of that is so important. Following different publications, there’s lots of resources online, you know that will do these kinds of reports and trends you know of different areas. but again, social media posts, that’s actually – LinkedIn is actually really great source. You can follow CEOs of companies you know different people, they’re always gonna be posting on mine when something is doing well, they’ll post those key facts and figures. So it’s hard to keep up, particularly as a student, if you’re doing your exams you know you have expected to spend all day long. Dipping in and out of it – create like your own kind of professional Twitter your own professional you know what your LinkedIn will be – but one tailored  to do that so you can say oh well, actually half an hour today ago set and have a look at the industries and look down and then you can look down any key facts and figures that you see, bringing company feeds for example, around our Randox newsfeed we’ve publicised quite heavily our achievements with the COVID 19 pandemic and our different tests. So we will always put things on there quite regularly. So, if the company really using social media and actually makes it a lot easier, because I’ll be posting stories quite regularly.

So how can you demonstrate an awareness of how your role affects business performance and how your actions as a graduate affect the business’ bottom line?

I think, read around the role – a lot of roles, despite being vastly different industries will have may have different names, but to be very similar role, you know, certain types of companies will have the same role, no matter what it is the sector they’re in. See if you can find any testimonials – people, you’ll often find online people saying, a day in the life of such and such, you know a specific role. Can you find anything detailing, those different roles, every role is imperative to a business, so being able to see how it fits in the bigger picture is important, reach out to people on LinkedIn, you know, in that role. I have some questions about that, some people will be responsive to that you know they will be willing to offer you some advice on that. And also highlight any kind of experience or transferable skills you have, no matter where you’ve worked in what areas you will always have a transferable skill. There’s skills you know like communication, teamwork, whether you whether you’re the top dog or just entry level you will have been demonstrating the same skills across the board so even if you’re going from one sector to another and that’s a complete 180, you will have transferable skills. That was really when we had to hire a lot of testing staff, obviously the testing numbers that we do. We got a lot of applicants from people with non-science backgrounds. They were able to demonstrate to us that you know yes, I have to have a science degree but I have all these key transferable skills. They slotted right into the roles with us. So, you know, for me from my background I got pulled in from design and then was that in doing PCR testing so it really is. I have transferable skills and think that yes some of them were technical but there’s all these skills that were so important to my participation in the Randox kind of National Testing programme.

So what are your top tips to develop a commercial awareness?

As I said before, it’s a lot of time and effort, and typically when you’re still doing your studies, it can be a bit overwhelming but just that little bit and often I think keep yourself in the loop, particularly if you have a passion for a certain industry or a certain sector, or a certain company, you know, you may have followed up from you were young, just keeping up, up to date into that specific, you know, professional Twitter accounts that you follow relevant people you could dip in and out off wherever you want to, set up email alerts you know for relevant Twitter feeds, relevant terms , follow different reporters or some reporters who are very interested, you know, in certain sectors you know they’ll always publish really useful information for you. And so, I think, little and often is the key. It can be overwhelming but even taking that first step forward, will really set you apart from other graduates. 

How important are time management skills, organisation skills, planning skills and prioritisation? How important are these and how can you develop them?

They are really important, no matter what area you work in the business, be it science and r&d, sales, anything. All of these, all these skills are transferable and they’re very important at all the different roles  and you’ll develop them no matter what role you’re in. It’s very important to ask for  feedback so from both your peers, and from your supervisors or anything like that, you know, can they offer you any constructive feedback you know of anything if any of those particular skills that you think you want to build on, because sometimes it’s hard to see from outside – someone might say you’re really good, you know, at time management, I’m really impressed. Maybe your organisation could be a bit better but these are things you can do. So just being vocal on that.  One of the big things with graduates is the fear of the phone. No matter what business you’re in, you need to pick up that phone if someone is asking you we need a response we need that information right now, you might think I’m going to send them an email first and give them a couple of hours, you know you need confidence, picking up the phone and even, even after all my studies and my PhD and stuff, with all emails whenever I went into the kind of, you know, an industry job, you have to do that. So, you can always follow up with a good follow up with an email with a call, you know, discuss those and say, as we discussed in the phone – here’s all the points the from the call. But yeah, That’s a big thing, don’t be afraid to pick up the phone – you’ll forge relationships that way and then you can always call them again. It’s always good to get relationships with people in certain areas.

How can a student who doesn’t have professional experience demonstrate skills in an interview? 

One of the big things with that would be flexibility. So being able to show – I’ve been involved in a number of different clubs and societies – I’ve juggled a part time job with my studies, you know, I’ve been able to do it that way, because for the most part you’ll never really have one project, you’ll probably have five, you know, and you’ll have to keep them all long side by side, you know, like did you study different courseworks as mini projects, you know that you’ve got yourself through to the end. Communication, really important, as I said, you know, I can pick up the phone and I can call people, I can communicate with people at various different levels, you know. Were you a student rep, where you communicated with lecturers, key people in the course organisation, your peers. Persuasion and negotiation is a hard one to demonstrate particularly as a student I used to give workshops on how to do this. Have you had to persuade different clubs for time, use of a room, use of a football pitch? That’s persuasion and negotiation – negotiating for different tutorial times. Everyone will have evidence of these skills – it’s taking the time to sit down and actually write them down, you know, being able to be specific with them you will have them it’s just one of the hardest things.  Keep a record, you know, keep a record for yourself when you demonstrate certain things now when it comes to those job interviews, you can open your book and I did that last day and they did that.

How important is it to stay calm under pressure?

It’s really important. I can say from working in testing labs whenever the samples are flowing in at an astronomical number, you really have to keep your pressured head. It can be overwhelming, different work – someone might come in and there’s 10 different people vying for your expertise and your time at any one point. Take your time. Don’t be afraid to step back and take your time to think about how you’re going to respond to all of these different pressures. Some people will just go ahead and start rushing through it but I think it’s important to take, even if it’s 5-10 minutes to kind of sit down. I always make lists, you know, what are the things I need to do, and I still even if it’s tiny – I’ll write it down and tick it off because always feels really good, because otherwise you’re just sitting thinking I’ve ten things to do and you can’t focus on the job at hand so sometimes write it all down to prioritise it. Take that 10 minutes take that half an hour, even if you’re under pressure, that’s most important. It’s like essay answers – taking the time to brainstorm, you know different projects at work. And then you know you’re going to answer all the things you need to do and you’re going to do it effectively.

Interested in Randox? Randox are currently recruiting. You can find details of their current vacancies on the Gradfest2021 site

Randox are proud sponsors of Gradfest2021

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advice Employer Engagement Employer events Employer Insight Employer Q&A Employers FintrU Gradfest2021 Graduate recruitment Virtual recruitment

“It’s better to compromise than to lose”

Viktorija Mikalauskaite, a Senior Associate in the Legal Department at FinTrU on the skills you need to be a future leader including the art of influencing, persuading and teamwork. 

Viktorija Mikalauskaite

Could you just tell us a bit about influencing skills, what are they and you know, what do they involve?

So um, influencing skills, you know, they are skills that you use to persuade someone that your idea is better than someone else’s idea that your suggested terms or make better sense and persuade someone to change their ways of thinking of but without forcing them to do so. But at the same time, respecting opinions of others and compromising or mutual agreement cannot be found, and it’s better to compromise than lose. What I like to say it is a combination of communication and persuasion and negotiation, but it also involves confidence which is an extremely important factor. And if either one of those elements are missing, then you will not be able to influence effectively, you need to be able to communicate productively, it needs to be changing your communication style, depending on personality or profession of a person that you’re communicating with or trying to influence. So whether it’s your employer, or a colleague or a client, the communication style will be different now. And an influencing it’s also about, you know, convincing someone to get on board and to gain that approval support from your team or employer on your suggested ideas. So ultimately, what you’re looking for from influencing someone is their backup. And, as I mentioned, before, communication and persuasion and negotiation, they all work hand in hand with confidence, you need to believe in yourself, you need to believe in your skills, you need to believe in your ability and your ability to influence and persuade. And, you know, that comes with time and practice and experience.

Is there anything else that you’d watch out on that, and any other techniques that we produce? 

I mean, there are several techniques that that, you know, graduates can use in the workplace, when it comes to influencing. The first one that comes into my mind is, you know, know your audience, know the people you work with, or the people you work for. So, you know, all of you who joined today, at some stage, you will be working with people that have different personalities, different level of experience, different needs, different roles, get to know them, don’t be afraid to flex your communication style, as I said, previously, when dealing with people from or, or employees from different backgrounds. Identify who you will be reporting to, and how much influence they have on the decision that company or team makes, you know, and, and really, you know, invest the time and getting to know people that you’re trying to influence and build those relationships, you know, you need to build the relationship to show how ambitious you are, and, you know, and to, to build your own personal brand that will distinguish you from the others. And, you know, if you show that you’re ambitious, that you can, then then you get noticed, people will remember you. And another technique, you know, build trust, which is also linked to know your audience. So, generally, people like to be a nurturing environment to know, but those who listen and show compassion and concern, that’s how you become trustworthy, you know, when you show that care and support to someone, you know, build upon that trust and build on the trust with your employer, by delivering work on time meeting deadlines, you know, go over, going over and above what’s expected from you, and, you know, volunteer to take extra workload if your capacity allows. And I suppose another one is, demonstrate your credibility, you know, you want to, you want to establish your reputation and prove that you’re reliable. And you know, by showing that you’re credible to your claim that you’re working with, or your employer or your client, you know, that helps to persuade them to agree with what you’re saying. And that can be achieved by, you know, being one of the strongest performers or top performers. And showing constant improvement and your quality of work and working well under pressure and, and even being accountable for your own mistakes. You know, if you made a mistake, raise your hand. Admit it, you know, don’t hide it. Don’t. Don’t defend it. Don’t blame it on someone else. Yeah, I mean, that will show that you have that sense of responsibility and credibility.

So what kind of skills do you need to put together to provide like a good case study in person or even in writing?

Well, you need to research you need to prepare, and you need to practice and, you know, communicate in a concise and clear manner. And whether it’s on paper or in person. And it’s important that your audience understands what you’re trying to say. And that you put your point across effectively. And, you know, you need to, if you if you’re presenting your case in person, think about your tone, you know, assess your audience to tailor your tone. So whether it’s a formal tone that should be using or more casual, but always remain professional. And that’s, that’s extremely important. And no, you’re topping inside out, you know, you don’t want to get stuck, especially the asked questions, and just spent about, you know, what is the purpose of that case? What is the goal here? And what do you want people to take away from that case?

Communication is extremely important. And being able to communicate effectively is essential for business. And it’s a foundation of influencing skills that I have touched on previously. And it’s also the basis for leadership and teamwork. And so it’s, you know, when you think about, you know, by communicating effectively, what that means is, you know, thinking about the content of what you’re going to say, or the content of a speech or presentation that you’re going to deliver, you know, sometimes less is more. And you know, how you present yourself when communicating, being able to answer the questions, as well as, ask good questions. You know, that’s, that’s a skill in itself. And, you know, when we talk about appealing to the head and to the heart, that for me goes back, you know, to know your audience. And if you know, your audience, and you can assess, then you can tailor your communication style, and you can tailor your tone. But you can also tailor the content of what you’re going to say as well.

What are some of the interview questions that kind of assess your influence and skills and your persuasiveness?

If an employer wants to assess your influencing skills of persuasiveness, they will most likely ask you a scenario based question. Okay. They would start with, give me an example of or tell me about that something or how you would approach certain situation. So, you know, an example can be, you know, you might be asked, tell me about the time you had to communicate effectively? Well, tell me about the time you had to change your communication style for different audience. So here, think about, maybe you delivered a presentation as part of the coursework that received the great feedback, or maybe you handled a social media account or, you know, for university or social. Yeah, that received lots of followers and became very popular, both very good examples to use, and, you know, for graduates. And you might be asked, you know, tell me about the time you worked with a difficult person. And, you know, here an employer would want to know if you have communication skills, you know, did you flex your style? What tone did you use when you talk with a difficult person? And, you know, did you confront that person over his or her behaviour? Another question you might be asked is, you know, tell me about the time, you know, you have persuaded someone to do something that, that, that they didn’t want to do. If you and that you both, you know, think about it being a part time job, and you convince your colleague to stay in the company, even though he or she received another job offer, you know, or maybe you don’t have a job, you know, if you, perhaps you convinced a person in your class, to join a charity event or similar initiative by university? Also, you know, a very good example to use for that question. And another question that, that is, a great question to ask is, tell me about the time you had an argument or disagreement with your teammate? So, this is a great question to ask by employers, because what they will be looking from your answer is that you have communication skills, that you work in a team. And, also, if you have problem solving skills, because, you know, if you had an argument, they’ll need to know how that ended as well.

What are ways that we could develop our skills then?

I mean, there are, there are the best way to develop and influencing skills or getting involved in various group activities, project work, or find a part time job that both involves client facing or customer facing. You need to get involved in the in the group activity because, you know, you, you could you can’t influence someone, if you’re not a part of the team, you know, at the same time, you can, you have a great insight in how others lead in the team, or you know, or what sort of ideas they have, you know, or ways that they use to influence someone and in the team that you pour it off. And, I mean, public speaking is a great way to develop influencing skills, you know, it will improve your confidence, it will improve your communication skills, and it will also help, you know, ways of different ways of interacting with audience Yes. Also, in university debates, I don’t know if you still have them in Queens, but university that is, is a great way to also develop influencing skills. And, you know, you don’t need to participate if you don’t want to, but simply by, you know, by watching the debate, you can have great insight. You know, as I mentioned previously, watching how others lead and how others communicate with the audience.

How do we develop then leadership potential? And how do recruiters assess leadership potential?

It’s a good question. And, you know, some people are natural leaders. But everyone can develop a necessary skill set. To become a leader, a great way to develop leadership potential is by taking on more responsibility. So volunteering to take an extra workload at work, if your capacity allows, but not taking any more than you can handle. And you need to go over and above than what’s described in your job description if you want to grow and progress. Don’t be afraid to step out of your comfort zone. Yes, and honestly, this is one of the best ways to learn something new. And it will certainly help to develop your personal brand and get noticed by people. And, you know, seek opportunities that allow you to develop leadership potential. Yeah, keep on top of university updates, to see if there are any project work going on, that you can take part in. So for example, maybe you can be a mentor, or maybe you know, you can get involved in the induction week, welcoming new students, or even coaching a sports team, you know, and equally important, and, you know, offer your encouragement and your guidance to people that you coach or people you work with, or even students in your class because leadership can be practised anywhere, as long as you keep learning.

Could you name a couple of leadership skills and qualities? 

These are so consistent, so many skills or qualities, you know, and the list goes on and on and on. But and some of them are you know, they should, you know you need to be ambitious, that’s your goal and focus on problem solving and organisation need to be organised, and keep the track and track the progress of work. And make sure to communicate that beats with the team, company client or to one another one is delegation. It’s very important, you know, you can’t do everything yourself, you need to learn how to delegate. You don’t delegate you for you to bring yourself up, but you delegate, you know, facilitate the workflow and help others in the team to grow and progress by allocating them the responsibility and showing that trust time management. Be aware of the deadlines. And always think how can I improve turnaround times, and learn prioritise. And once you once you learn how to prioritise, then you prioritise appropriately. 

How would you persuade someone who doesn’t seem interested in a project to get involved with the team?

And well, I mean, you need to first of all, and that’s a very good question. But I think I touched on this a little bit as well. Whatever I talked about, know your audience. So you know, if someone is reluctant to join the project team, then you encourage them to do so. You know, if you know that person and what they’re looking for their goals and why they’re not interested in the project. Try to find Is there something in the project that you can you can use to encourage them to join. So for example, maybe the project, create some opportunities that later can lead to better things or promotion or a payrise. You know, and you need to know once. First of all you need to know the project, what is the project, what the project entails? What are the skills that you can gain while I’m working on that project. And then knowing what the person is looking for, if he say no to that opportunity, while he or she is saying no, you know, what, what, what different? You know, what are they looking for exactly? And then, and then just find them, just find, you know, something that attracts them. So find something that would say, oh, by the way, you know, these are the skills that you will learn in the project. And by the way, do you know, did you know that, you know, people do well, then they get promoted to certain level or they moved to Fairfax?

So how do you strike a balance between influencing and forcing your opinion? 

Yeah, it is a good one. And so yes, as I said, influencing is persuading or convincing someone to do something, but without forcing them to do. Compromise was what you mentioned was not, yeah, so there’s a fine line, you know, you have to, you know, at some stage, you won’t be able to convince someone, or you won’t be able to persuade someone, but you have to find a compromise. And so rather than walking away from it, you’ll have to find a compromise. But I think there is a fine balance between forcing people to do something, rather than influencing. And it’s always thing professional, you know, and using the skills that that I mentioned today, earlier today, to, you know, speak professional, knowing your tone, knowing what tone do you use, you know, again, if you speak with your colleague, and the and your employer, you’ll use a different sort of tone. So you know, it’d be forcing someone your opinion, then your tone will change, if you’re trying to influence someone with the opinion with the communication style that suits a person. And then that’s not forcing, that’s talking. That’s a discussion that that leads to convincing or persuasion. So it’s the tone and assess the person who you’re talking with. And, and if you’re stuck, then try to see if there is a middle ground or a compromise that you can both come up with.

Interested in working for FinTrU? Rewatch our recent @QUBCareers Instagram Live sessions featuring FinTrU and browse their current opportunities on theGradfest2021 site.

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Employer Engagement Employer events Employer Insight Employer Panels Employers Study abroad volunteering Work abroad work experience WORK EXPERIENCE AND PLACEMENT FAIR

Over 60+ Amazing Companies You Can Meet at the Work Experience & Placement Fair

Whether you are looking for a summer job, a placement or an internship, you can meet a host of employers from every industry with opportunities for students just like you. Here is who is registered to exhibit at the Work Experience and Placement Fair on 24 Feb.

            EY (UK)

            Catholic Guides of Ireland Northern Region

            Le Pritchitt & Co Ltd

            Grant Thornton

            Civil Service Fast Stream

            National Trust

            Teach First

            FinTrU

            AquaQ Analytics

            Synopsys

            Think Pacific

            KPMG (NI & ROI)

            RNID

            Probation Board for N.Ireland

            SIG

            Cloudsmith

            PwC

            Arthur Cox

            Herbert Smith Freehills

            Specialisterne NI

            Version 1 Ltd

            Farrans

            Regional Medical Physics Service, Belfast Health & Social Care Trust

            Diaceutics

            CK International

            Rakuten Blockchain Lab

            IAESTE – British Council 

            Orchardville

            Christies Direct

            GCD Technologies

            SpotX

            Chartered Accountants Ireland

            RPS Ireland Ltd

            Coffey Construction (I) Ltd

            Alloyed Limited

            Childline

            First Derivative

            Design ID Consulting Ltd

            Centre for Effective Services

            Citi

            TUSLA Child and Family Agency

            Civil Service Local – Cabinet Office

            ASM Chartered Accountants

            3EN Cloud Ltd

            McLaughlin & Harvey

            ReGen Waste

            For Purpose

            BBC Northern Ireland

            Inspire

            Celerion GB Ltd

            Foods Connected

            Spirit AeroSystems

            Allstate Northern Ireland

            Leonard Cheshire Disability

            Nitec Solutions Ltd

            EOS IT Management Solutions

            Glen Dimplex

            Henderson Group

            Ryobi Aluminium Casting (UK), Ltd

            Symphony Talent

            Shelter Northern Ireland

            CavanaghKelly

            Eli Lilly and Company

NI Screen

Have you registered for the fair yet? If not, you can register here.

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Creative careers cultural careers Employer Engagement Employer events Employer Insight Employer Panels Employers Networking not for profit work experience WORK EXPERIENCE AND PLACEMENT FAIR

Expert Guide to Networking as a Student

Throughout the academic year, the Careers service at Queen’s host employer events, fairs and industry insight opportunities. These are a great networking opportunity and offer the chance to ask questions of some key players in your target industry. 

However, often the word ‘networking’ can fill you with dread. Don’t fret – it’s something you do every day. “Networking is something we do everyday, often without realising it!,” says Emma Lennox, Queen’s Careers Consultant. “It’s about reaching out to people, sometimes with an objective in mind (potentially employment-related) and sometimes not.

It’s about connecting online and in person. If online, be professional, join groups and post meaningful comments, expand your network and be curious!” she says.

Before the sessions

Emma suggests doing a bit of desktop research before attending an employer event so you know who is going and what you might want to ask. While the guest speakers will be doing much of the talking, it doesn’t hurt to have a short bio prepared in case you are asked. According to Emma, this should answer three key questions: Who are you?

What do you do/study? What are you looking for?

At the sessions

Emma has prepared the following cheat sheet of questions you can ask employers at networking events:

How did you start in this area of work?

Where do you see a person like me fitting into this field (industry, company)?

What professional associations should I join?

What professional publications should I read?

What are some of the problems and issues your organisation faces?

What are the most necessary skills for these types of jobs?

What are the trends affecting your business?

What’s a typical career path for someone coming in at my level?

Can I keep in touch with you and let you know my progress?

Read next:

Managing your LinkedIn Profile

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How the Discover EY Insight Programme Helped Land me an Internship

Craig McAuley, Queen’s student

What was your highlight of the Discover EY Programme?

Having the opportunity to learn more about the opportunities available within the company as well as get a first-hand insight into the day-to-day workings of each service line was invaluable. Doing your research online is one thing, but finding out what people actually do on a day to day basis and the skills required for the roles they work in was a big plus for me and a key decider in my decision to select the service line I did for my internship.

How did the knowledge and insight you gained on the programme help you along your career journey?

Having the opportunity to interview for the summer 2021 position so early on certainly took the stress off applying for internships during the academic year, as well as helping me come much closer to deciding what I wanted to do as a career.

What did you learn about the industry and about yourself?

What struck me most at EY was the emphasis on technology and how it is applied to all industries in a bid to streamline processes and make companies more efficient. The multifaceted nature of each service line in terms of the work they did, and the range of individuals from different backgrounds who worked within them was also encouraging as someone who had come to university later than most.

How did the networking sessions differ from what you had imagined?

The opportunity to ask any questions I liked I found very valuable, and that they didn’t have to be directly related to that individual’s occupation. Each person I spoke too also came across just as approachable as the next, regardless of their role within the company. 

What doors did the EY programme open for you?

The ability to secure a summer internship for 2021.

At what stage did you decide you would like a career at EY?

Following the discover EY programme, and when I compared it to similar events with other firms.

In what ways did the people you meet at Discover EY inspire you?

The passion each person had for their role and how they seemingly, genuinely enjoyed what they did, was perhaps the most inspiring of all. This in turn gave me the confidence to apply knowing it was a place where I too would enjoy working and which provided a culture I could relate to.

Can you describe which workshops and networking sessions you found most engaging and why?

Surprisingly, found the assessment day the most engaging of all the sessions. Being left to our own devices, with some pressure, really brought the best out of the group and I felt what we produced in the time given was of a high standard.

What would you say to first years who thinks it’s too early to start researching employers and building up their professional network?

If you don’t, it’s too late! All internships and placements with big firms are so competitive now, and if you don’t start in first year, you are already on the back foot. Given the first years on such programmes have access to the internship and placement positions via fast tracked interviews and assessment centres before anyone else, if you leave it to second or final year, many of the places are already gone before you have even started.

In what ways did the insight programme help build your confidence, professional network and skills?

Given that at the time, a work from home environment was still quite unique for many, having the opportunity to interact, network and work as a team in a virtual environment I found invaluable. I certainly feel it set me up well for my years study this semester, and in other endeavours between then and now. I have also made contacts in the form of both fellow students, as well as employees at EY which I have no doubt will be invaluable at some stage in the future. 

Apply for the Discover EY programme here

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Inside the Discover EY Insight Programme

I took part in the Discover EY programme in June 2018 and for me, the highlight was getting to meet and interact with different people across all the departments within EY. The Discover EY experience provided the opportunity to really understand the individual service lines within EY and what their main roles are. This was a huge insight to me as previously I wasn’t fully aware of the differences between each service line and what a typical day looks like working in each. 

Discovering options

The programme brought to my attention the scope of the work that EY carry out for big name clients and that there were so many more career paths and opportunities in varying departments, most of which I didn’t known EY even had. This was interesting to me as it showed how you can progress and try new things within your career at EY. The programme allowed me to see the differences between EY and its competitors through listening to some colleagues describing their career paths.

Discover EY Belfast

Finding mentors

Throughout Discover EY, each team had mentor leads, most of which were people completing their Graduate Training Programme. The networking and relaxed working environment made me feel at ease asking questions and getting to know the company better as I was speaking to people who were in my shoes a matter of years ago. We also had a BBQ one evening with some food and drinks which was very informal and allowed us to network with many different people within EY of all levels. The BBQ was enjoyable because it was outside of the office, and the new atmosphere made everyone feel relaxed and more confident to ask questions, as it can be intimidating asking questions in quiet room where there are a lot of people.

A Career launchpad

From the Discover EY programme, the talent team asked me to put forward service lines and choice of programme, i.e. summer internship or industrial placement, which I would be interested in. I interviewed for an Industrial Placement within Strategy and Transactions and was successful. I completed my Industrial Placement from July 2019 to September 2020 in the sub-service line Turnaround and Restructuring Strategy, from where I got an offer to complete my Graduate Training Programme from September 2021. Therefore, the Discover EY programme has made a huge impact on my career and has provided me with many opportunities and so I would advise anyone to give it a go.

Real challenges and skills development

From hearing of different career paths of those who worked in EY, I was inspired to learn more about Strategy and Transactions and work to secure a position within the service line. I had never understood or was aware of the different services provided in Turnaround and Restructuring Strategy and was interested in the tasks they carried out. 

Some of the tasks within the Discover EY programme included a case study of a hypothetical company. Each group had to interview some senior members of staff acting as the company directors, which helped develop skills that would be relevant if ever meeting clients. Reflecting real life situations showed what would be expected if I ever would work closely with clients in a career and provided me with application of client interview skills.

Start in first year

I was in first year when I applied for the Discover EY programme, and took part in it in the summer after first year. If I had completed it the year after I would not have had the opportunity to complete my placement with EY and then would not have been able to secure a Graduate role. It is important that in first year you seek information about companies that appeal to you and where you feel you would fit in well as it could open many doors for you.

The insight programme developed my network and made me feel more confident in what career path interested me most. It provided me with extent knowledge of the financial services industry and allowed me to develop skills in client scenarios which I could transfer to future interviews and further on in my career. 

About Discover EY

Find out more about EY Belfast by taking part in our Discover EY Insight Programme. 

Over the course of two and a half days you can expect to take part in:

  • Sessions that will help you understand what we do, our service lines and our client work
  • Interactive skills sessions and case study work
  • Networking events with EY staff and recent graduate joiners
  • Take part in assessed activities
  • Opportunity to hear from panels of EY staff 

You’ll learn lots about what we do – and about yourself. We want to help you understand how you can apply your strengths to your ideal career. If you show enthusiasm, make a positive impact and demonstrate strengths we look for in our teams, there is the possibility you will be fast tracked to a final interview for your chosen placement or internship with us. 

Discover EY is a learning experience aimed at first- year university students and those in their second year of a four year course. We welcome applications from students across all degree disciplines. 

A two-step application process includes filling in a basic application form followed by online assessments- including a numerical test. 

Apply now.

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“I enjoyed hearing about the focus on people and culture”

What was your highlight of the Discover EY Programme?

I really enjoyed hearing about the networks, including the international network, the family network, the women’s network and the mental health network as well as many more. My highlight was hearing from all these different sections and what EY is doing to focus on the people culture aspect of the firm. It was great to speak with Philip Hull and hear his experiences while learning that EY focuses on wellbeing and diversity. It was also great to get a little package of EY merch in the post!

How did the knowledge and insight you gained on the programme help you along your career journey?

I found the ‘Get to Know us’ section very beneficial as I was able to find out more about the firm and the four service lines. The assurance service line interested me the most hearing where they focus on the audit process and how they test and analyse data. As I gained knowledge on the four service lines, I discovered I would be interested in auditing with the opportunity to work with many clients. After hearing this I chose to apply for an internship.

What did you learn about the industry and about yourself?

More than anything I learnt that EY are very focused on the individuals that work for them. Instead of just academia they are focused on individuals that are strong communicators, team players, adaptable, analytical, number savvy and in the know. This helped me to understand that I need to concentrate not only on my university degree but also how I am as a person. The interactive side of Discover EY helped me to develop skills and the feedback on my online tests and interviews have allowed me to identify and work on my weaknesses.

How did the networking sessions differ from what you had imagined? (For example, were they more relaxed/fun/informative than you had envisaged?)

Originally, I expected Discover EY to be in person, but quickly realised with the restrictions and current state of COVID, it was to be moved online. The online aspect of it worked really well as it was very accessible. The sessions were interactive with many opportunities to ask questions and respond via speaking or answering in the chat section. I especially enjoyed their interactivity as I had a lot of questions for most of the sessions, but I also enjoyed being involved in the quiz that took place on a video call through ‘Kahoot!’ it was great fun. 

What doors did the EY programme open for you? (For example, knowledge/confidence to secure a placement and or graduate role)

Through the Discover EY programme, I have been able to secure a summer internship role which I am looking forward to. I am really hoping I will enjoy this and be able to further my career in EY. I have also been able to keep track with events that EY hold and I have already been able to get involved in some, for example their virtual event for ‘Wellbeing week’ which is taking place this week. So far ‘Wellbeing Week’ has been very insightful and relatable, with great guests including Dr Alex George, Anthony Joshua and Joe Wicks.

At what stage did you decide you would like a career at EY?

From the very start of the Discover EY virtual event I was sold. The friendliness of the facilitators made me feel very welcome. I love that they focus on the person they are employing rather than just qualifications. This shows me that they are very inclusive, flexible and are part of a culture I would like to be part of. 

In what ways did the people you meet at Discover EY inspire you?

The people who were involved were passionate about EY and clearly very knowledgeable, they were able to answer all of our questions. They were very professional but clearly had fun and enjoy their work.

Can you describe which workshops and networking sessions you found most engaging and why?

I really enjoyed a session in which we completed various tasks such as: dealing with incomplete data, leveraging different perspectives and ability to see the big picture (a riddle), these were an interactive set of challenges which were designed to assess us but despite being challenging, they were great fun.

What would you say to first years who thinks it’s too early to start researching employers and building up their professional network?

There is a lot more to employers and firms, than just their logo and what we think we know about them. It’s good to get involved early to be able to make the most of events organised and to allow you to discover more about their culture by interacting with their people. 

In what ways did the insight programme help build your confidence, professional network and skills?

It challenged me by having to think on my feet, interact with people who I had never met before and this has certainly helped my confidence. I have only had a few interviews for part time jobs, and it was the first interview for a professional job and this will help me in my future career. Since Discover EY I have made a conscious effort to create a LinkedIn account and connect with others.

Apply for Discover EY here

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Discover EY Employer Insight Employers EY internship student success Student success stories

“I could not recommend Discover EY enough”

Annie Groom, Queen’s Accounting student

Annie Groom, a second year Accountancy student at Queen’s completed the Discover EY Insight Programme and has secured a summer internship with the company.

What was your highlight of the Discover EY programme?

My highlight of the Discover EY programme was the friendliness and energy from each EY employee who we had the chance to interact with. This ranged from graduate employees to partners of the firm! Each possessed a willingness to help and allowed us to feel comfortable asking questions, providing as much information as possible.

What did you learn about the industry and about yourself?

Throughout the Discover EY programme, the company largely emphasised their culture of putting ‘people’ first, which is important now more than ever, given the current situation. The company’s values were also reinforced, which they rely heavily upon. Whilst listening, I learnt that I myself possess many of these values, making me feel confident that I was the right fit for EY!

How did the networking sessions differ from what you had imagined?

Of course, my experience of Discover EY was a little different to previous years, given the current pandemic, causing the programme to be held virtually. At first, I felt nervous and a little apprehensive, as this was like nothing I had ever experienced before, however I quickly learnt that there was nothing to be worried about. Despite being virtual, the networking sessions were more informative than I had expected, and EY still managed to introduce multiple speakers and presenters to share their experience with us, which was definitely not expected! The networking sessions were much more relaxed and comfortable than I had imagined, and it was amazing to see how smooth it went given the virtuality!

What doors did the EY programme open for you?

I could not recommend Discover EY enough for the opportunities that were presented to me. I was fortunate enough to score highly in the final day assessments which then presented me with the option to apply for a summer internship and fast track to the individual interview stage. Thankfully I was successful and secured a place in this year’s Business Risk Services Summer Internship! I am so excited to get the opportunity to work within EY itself and gain lots of experience for my future career!

Apply for the Discover EY programme here