Naren Boddeda, a second year BSc Computer Science student completed a four-week internship with Queen’s International Office as part of our Working Globally from NI Internship Programme. Here is how she got on.
Gaining experience from India After my first year, I wanted some hands-on experience with working for an organization and gaining some experience in my field, so I decided to do a summer internship. But because of the Covid 19 situation and the travel restrictions, I was in India and needed to find an internship that could be done remotely.
The Working Globally from NI- Internship Programme was the ideal choice for me. It is a summer internship that could be completed from anywhere in the world and, I felt, it is a nice opportunity to gain valuable experience in the early stage of my degree. Working online was something new and I was looking forward to it.
Playing to my strengths I got an internship offer from the International Office. During my interview, I mentioned I completed the module on databases and would like to gain some experience in that therefore I was given a project related to it for my internship. Before the internship started, the Global Opportunities team had set up a call with me and they briefed all the important details regarding the internship.
It was four weeks long and each week I was given specific tasks. There was no stringent pressure of deadlines and the international office had wonderful people to work with. I was given two mentors to help me catch up with my work and reach out if I had any queries. I had catch-up calls, in MS Teams, twice a week with my mentors. For the first week, I was given an introduction to my work and, also some time to settle in. I started my data analysis project in the second week. It was nice to work with real-world situations and complete impactful projects. I also had a group project with a few other interns to review new campaigns, which was a nice online collaborative session. Every week I had something new to do and I had a steady amount to workload. I also got an insight into how the international office in Queen’s functions. Overall, it was a great experience and gave a head-start to my career.
Queen’s Dentistry graduate, Leo Sims travelled to Kathmandu in Nepal on a three-week dentistry elective during his fourth year to see the differences between healthcare in the UK and the developing world.
Why Queen’s?
Leo Sim with fellow students in Nepal
I chose to study at Queen’s University Belfast because it’s part of the Russell Group of universities with high research intensity.
Furthermore, they’re also well-known for their dentistry course and they have a large international student community, which adds to the vibrancy of the student life!
Student life at Queen’s
Leo enjoying the sights of Nepal
My five years at QUB were amazing. I had the opportunity to get involved with different roles and responsibilities within clubs and societies – where I made friends for life.
I particularly enjoyed my time when I was President of the International Student’s Society where I worked with people from all walks of life and provided a home away from home for fellow international students in Belfast.
Finding the right placement
Leo, pictured outside the teaching hospital in Nepal
I undertook my placement during my summer holiday at the end of my fourth year. My international elective was not a compulsory component of my dental course, but my clinical tutors provided me with advice on how to organise it.
I chose Nepal as the destination for my dental elective due to its unique blend of South Asian and East Asian culture, its geographical beauty and the positive feedback I’d received from friends who had been there before. I thought it would be an eye-opening experience and it turned out to be more than that – it was an adventure of a lifetime.
Hands-on experience
Leo learned a lot from experiencing dentistry in another culture
Over the two weeks, I was given the opportunity to experience different departments (endodontics, restorative, periodontics and orthodontics) in the teaching hospital, as well as the chance to attend some lectures for the Nepali first-year dental students.
There was a walk-in clinic where patients would be assessed and subsequently given immediate treatment or further appointments depending on availability.
Most practitioners were trained in English hence it was not uncommon for them to use a mixture of Nepali and English when explaining procedures and treatments to patients.
To my surprise, for a hospital service, they put a lot of effort into saving a tooth, encouraging patients who have irreversible pulpitis to undergo root canal treatment. I had previously experienced a dental service in a hospital back in Malaysia, where extraction is the norm and the preferred option among patients.
Challenges in the developing world
Leo looking over Kathmandu
While we often try to emulate the best clinical practice according to the latest literature, the lack of resources can prove to be a big hurdle in the developing world.
Disposable consumables and equipment are kept to a bare minimum. Burs, dental probes, dental mirrors and forceps were immersed in disinfectant and washed with soap water before being reused.
There was also limited restorative options – selection of composite shade was restricted to whichever was available at the time, a lack of disposable composite capsules meant it had to be scooped out from a common dispenser for all patients, a lack of matrix bands, transparent strips and finishing burs (only diamond burs were available in the clinic).
During my elective, there was a patient who presented with a class II cavity and required composite restoration. ‘Matrix band and wooden wedges in?’, I asked. The dentist whom I was shadowing at that time, told me ‘Yes we would use them, if we had them’, before proceeding to pack the restoration free-hand.
Insights from practicing in another country
Leo will treasure his time in Nepal
I noticed that orthodontics in Nepal was very technical and particular when it came to measurements. Incisal length at smile, vertical and horizontal facial height, and the length between pupil were all measured and noted. Taking orthopantomogram and lateral cephalometric radiograph for angle measurement was part of the protocol for all cases.
For endodontics, due to the lack of resources, rubber dams and rotary instruments were not readily available. Sodium chloride irrigant and stainless steel hand files were used instead.
In Nepal, unlike the increasingly litigious society in the developed world, patient compliance was simply beyond exceptional. Local anaesthetics were not normally given for restorative and endodontic treatment as they were usually reserved for more invasive procedures such as an extraction (and only a minimal volume was given in these cases). Their pain tolerance certainly deserves credit.
Exploring the country
Sim, Leo
I did some exploring around Kathmandu during my free time and visited the main attractions including the Swayambhunath temple, Thamel region, and Durbar square. What’s better than having a pint while enjoying the majestic sight of Boudhanath temple at night?
Over the weekend, myself and the others from the Work the World house went to Pokhara on a 7-hour bus journey which was definitely worthwhile. A highlight of the trip was paragliding over Phewa Lake at an altitude of 2500 meters whilst indulging in the lush greenery of the landscape.
Memories to last a lifetime
Leo recognises how fortunate we are compared to developing nations
My two weeks in Nepal was an opportunity to reflect on how fortunate we are compared to other developing nations – what presents to us as an essential may well be a luxury to others.
My experience made me realize how fortunate we are to have vast amounts of resources available when providing care in a secondary setting compared to a developing country. It was definitely an eye-opening experience to shadow different complex treatments being carried out in Kathmandu.
For a future dental practitioner, it is definitely worth taking an overseas dental elective before graduating, it’s a trip you’ll remember for life.
Landing a graduate role
Since graduation, I’ve worked as a foundation dentist based in Berkshire. Compared to previous years, my cohort had less clinical experience due to Covid-19 forcing my final year of dental school to end prematurely.
It was a very steep learning curve in the beginning but I would say it is the year I’ve progressed the most in dentistry thus far.
My experience overseas with Work the World added a different perspective of how dental care is provided in another country. I learnt a lot of transferable skills from my experience, such as communication and adaptability. It has helped with transitioning into different working environments and making the best out of them.
In the future, I hope to undertake further training in restorative dentistry but life is like a box of chocolates – you never know what you will get!
Work the World specialise in creating overseas dentistry electives in Asia, Africa and Latin America. Their destinations provide eye-opening insight into the challenges associated with delivering healthcare in the developing world.
Olivia Anderson, an International Business with German graduate completed a four-week internship with Queen’s International Office as part of our Working Globally from NI Internship Programme. Here is how she got on.
This summer I had the great opportunity of completing a 4-week internship with the International Office at QUB. I applied for this at the end of my final year as I wanted to gain some experience in this area over the summer before moving on from university. When I saw the opportunities available in this internship programme I wanted to apply as I thought it would be interesting to be able to work on projects with a global perspective right here from Northern Ireland.
The application process involved an application form and then a video call interview which already enabled me to develop my skills in these areas.
Although 4 weeks sounds like a very short time, and I was wondering how I would be able to get involved in projects within this timeframe, there was no need to worry. The internship was very much tailored to my interests and skills and the projects that I was involved in were genuinely interesting. I got to work on some research projects and do some competitor analysis as well as write blogs and think about how QUB is being marketed to students internationally and how this can be improved. It was so valuable to gain these skills and insights into how to carry these out and how the university attracts students from all over the world.
Working in a virtual team
I also got the opportunity to connect with two other interns who were international students from China and India, and we worked on reviewing some of the university’s marketing material together. This was great to understand each other’s perspectives on how Queen’s is perceived.
Before beginning my internship, I was unsure how it would be structured as I was working from home, however there were multiple calls per week with my supervisor with clear guidance on the projects and what they would like to be achieved by the end of the internship. This helped to clear up any questions and give some interaction where it could have been quite isolated.
What I really enjoyed about this internship programme was that the projects that were given to us were challenging enough that I was being pushed and developing new skills while also being given guidance and help and being able to change the scope of the projects along the way to suit my interests and skills.
I am so glad I got accepted to this internship programme and would encourage anyone to apply and gain some great experience over summer which you will be able to carry forward with you into your future studies and career.
Keep an eye on our events website for details of upcoming internship opportunities and funded programmes.
Daniel Tunstall, a Liberal Arts Master’s student completed a four-week summer internship with the British Council, analysing feedback and data from the International Schools Exchange Programme. Here is how he got on.
Did you know that the transferable skills gained on an Arts degree can lend themselves to a career in data analytics? Just ask Daniel Tunstall, an MA Liberal Arts student from Queen’s who recently completed a four-week summer internship with the British Council, analysing feedback and data from the International Schools Exchange Programme. His communication skills and eye for insight helped him visualise the data to uncover the story. Read his blog to find out how he got on:
What did the internship involve?
Over the course of four weeks, I have completed an internship with the British Council where I developed skills in analysing and displaying qualitative data so that it can be effectively used in the future to understand the successes and weaknesses of the programme.
What soft skills did you develop?
This internship introduced me to the processes of working within a team of a global organisation where people are focusing on different tasks and how these teams work together to ensure that all tasks are done efficiently to the required standard. This opportunity provided me with an insight into the specific skills needed to work well in a team and allowed me to develop my understanding of adaptability and resilience in collecting feedback of my work and using it to improve it and fulfil the expectations.
What practical skills did you develop?
This internship has also developed my ability to analyse data due to the requirements for me to look at the feedback for the programme and identify gaps in the data which need to be further explored in the future. Within this process, I conducted thematic analyses of the data and identified the possible improvements that could be made within the programme to ensure success in the future. Through creating two further questionnaires to collect more data, I had to use the knowledge from my analysis to isolate these improvements and allow participants the opportunity to offer recommendations.
How did the experience develop your understanding of workplace culture?
The British Council invited me to attend global events that they were holding such as Windrush Day, a celebration of immigration to Britain. By being invited to these events, I was able to understand how they host global events and the extent to which the organisation runs on an international basis.
How has the experienced influenced your future career plan?
I have thoroughly enjoyed working within this organisation as an intern because I have developed valuable skills in data collection and handling which are specific and difficult skills to develop. Furthermore, this opportunity has provided me with a unique experience into understanding how international organisations operate which will influence and impact my future decisions when it comes to employability considerations.
If you are wondering what you could do with your degree, and where your transferable skills could take you, catch up on our Industry Insight series and explore what industry are growing and how you can ride job market trends.
Queen’s alum Brian O’Rourke was a 2003 scholar and the experience changed his life so much that he is still in Japan to this day working as a senior researcher at the National Institute for Advanced Industrial Science and Technology (AIST), one of Japan’s largest public research organisations. Here is his story.
While I had visited Tokyo several times during the course of my PhD, when I arrived with my fellow scholars in September 2003, I couldn’t have imagined how the next 20 months would shape the rest of my life and career. Apart from the incredible immersion in Japanese language and culture, during that eventful period I both met my future wife and began research collaborations with my present work colleagues.
Brian (back row second from left) in 2003.
I am now a senior researcher at the National Institute for Advanced Industrial Science and Technology (AIST), based in Tsukuba, Ibaraki prefecture. AIST is one of Japan’s largest public research organisations and is mostly funded through the Ministry of Economy, Trade and Industry. AIST’s goal is the development of technology useful to Japanese industry and to support commercialisation of research. In my own research group, we use exotic particle beams like positrons (the antimatter particles of electrons) and neutrons to probe and characterise novel materials. Presenting our research at international and domestic meetings has given me plenty of opportunity for interaction with other researchers doing similar work both inside Japan and internationally.
Brian now works as a senior researcher at the National Institute for Advanced Industrial Science and Technology (AIST)
My main passion outside work and family life is cycling, especially cycle touring around Japan. The roots of this hobby can also be traced back to the Daiwa Scholarship when I brought my bike to my homestay in Yamagata and decided to finish my stay by cycling back to Tokyo. Since then, I have taken every opportunity to go touring when I can and just last year, during a short trip to Kyushu, I completed a long-held ambition to cycle in each of Japan’s 47 prefectures.
Brian is a keen cyclist
The Daiwa Scholarship continues to influence my life after all these years and I am extremely grateful for all the opportunities afforded to me through my participation. This appreciation has been made more acute in these times of travel restrictions due to the global pandemic. I hope the barriers imposed by the virus will soon be overcome and the opportunities for cultural exchange will remain strong into the future.
Applications are now open for this unique funded programme of language study, work placement and homestay in Japan. Daiwa Scholarships offer young, talented UK citizens aged between 21 and 35 with strong leadership potential the opportunity to acquire Japanese language skills and to access expertise and knowledge relevant to your career goals. No previous experience of Japan is necessary.
Miriam O’Reilly, 19, a second year BSc Business Management with Placement student at Queen’s joined our ‘Working Globally from NI’ programme, and secured a position as Brand & Marketing Intern with MCS Group, a Specialist Recruitment Consultancy headquartered in Belfast. Here is how she got on and apply here.
The recruitment process
Throughout the academic year amid intense COVID-19 restrictions, the idea of securing a summer internship itself felt like a far-away and unrealistic dream, let alone one which was both in-person and focused on working on a global-scale. In late March, while checking out the Queen’s MyFuture platform, I stumbled across some of the opportunities being advertised by the Queen’s Global Opportunities Team. As a Business Management student and having taken a module in marketing, I was particularly drawn to this position of ‘Brand & Marketing Intern.’ Upon further research on MCS Group, I was even more excited by this opportunity, largely due to its very evident people-focused culture.
After initially sending off my CV and Cover Letter, I was elated when MCS invited me to an interview. The interview itself was enough to convince me that MCS would be great to work for. Louise Smyth, one of the Managing Directors at MCS, took more of a personal approach in the interview, making conversation more about my experience in working in my local corner shop, my past experiences as a musician, what I do as a course rep and what I’d learned in my course so far, rather than the formal ‘professional experience’ as often expected. I was grateful for this, especially as a first-year student, as it allowed me to display the interpersonal skills I have gained through ‘non-professional experience’, which would present my potential and suit to the role. I was so excited to find out that I’d secured the position! This was alongside another Queen’s Business Management student, Ellen, who is going into her final year.
Digital marketing post-Covid
From the first day at MCS, I was guided and coached by the Marketing Executive, Martin. He explained what MCS do and how our role as marketers plays a key role in the success of the company. He emphasised the importance of the digital side of marketing, which has increased significantly within the past 18 months, and this became the primary focus of my duties over the period of the internship. Despite the fact I was fortunately able to work in the modern, sleek MCS office in Belfast City Centre, many of the staff were working from home a few days of the week due to social distancing regulations. In addition, the main communication channel between MCS and potential candidates is via social media and the MCS website. This meant that digital marketing was taking centre stage.
What did the role involve?
At MCS I was given a lot of creative freedom and responsibility, and I feel very honoured that I was trusted with the brand name. Over the course of the internship, alongside the marketing team and fellow intern, I launched a successful company Tik Tok page and helped to revitalise elements of their Instagram page. I also ‘learnt the ropes’ of LinkedIn and was taught how to create engaging and informative content on various digital platforms. This included an element of planning and strategy, as the MCS brand image and mission had to be at the forefront of our minds at all times. This was especially important as the company are continually expanding, with an increasing presence in the US market. The content that was posted had to ensure inclusivity on an international scale and establish MCS as a global-focused company. An example of a global project we were involved in was the creation of a ‘candidate package’, informing potential US candidates on the perks of working for a very prominent UK online fashion company.
Understanding the business
Alongside the content creation itself, Martin and the rest of the marketing team taught me so much about ‘the business side’ of the work we were doing, and how we can use analytics to track our success and present the value of our work. This encouraged me to take a ‘Google Digital Garage’ course called ‘The Fundamentals of Digital Marketing’, which helped to foreground what I’d learned over the course of my internship at MCS. These are transferable and invaluable skills which I hope to use over the course of the rest of my degree and placement year. In addition to all of this, being able to speak to other staff members about their career journey and educational backgrounds was really informative and eye-opening, especially with their vast knowledge on recruitment. The internship reinforced my view on the importance of work experience alongside academic study, as I believe this is just as vital a learning tool.
Becoming part of the team
Outside the office, MCS prioritised including and involving me in company events. On my first week, we had an ‘end of quarter’ gathering at ‘Let’s Go Hydro’, where I got to meet all the staff and feel as though I was a part of the company. Between coffee trips, lunches out and shopping vouchers, it felt as though MCS really valued and encouraged its interns and has proven itself to be a great company to work for. I am so grateful to the Queen’s Global Opportunities Team and MCS Group for this opportunity and I’m excited to see what doors this experience may open as I start to apply for positions in my placement year.
This year we’re taking part in the Cibyl survey, one of the UK’s largest student careers aspiration surveys. Cibyl provide employers and universities across the nation, with unparalleled insights into students’ career thinking. They will use your survey answers to provide us with a detailed feedback report. The reports will tell us how satisfied you are with your careers support and the wider university experience, as well as which employers you aspire to work for. Take the survey and you’ll be giving us valuable feedback.
In return for your help, Cibyl are giving away…
a £100 Amazon gift card (given away every week- 14 to give away!)
a pair of Apple AirPods (two given away at close of survey)
£500 gift card of your choice! Choose from shops such as ASOS, Uber, Argos, Amazon,John Lewis, GAME, JD Sports and M&S (two given away at close of the survey)
Tell us what you think of your university course, which employers you like, and how you’re feeling about life after graduation. Cibyl will use the results to put together research reports to help universities and employers across the UK, so that they know what kind of job you want.
It only takes 15 minutes (and you can take it on your mobile!)
Would you like to know more about Cibyl? Here’s some extra information:
The Cibyl Graduate Research is the UK’s most comprehensive piece of research into students’ views on graduate careers and recruitment: over 67,000 UK students took part last year. Cibyl also powers The UK 300, so ranking your favourite employers is a great way to influence their status in the publication.
Cibyl is an excellent tool for helping students to think about graduate careers: the questions require you to rank employers in a variety of ways, helping you to think laterally about your career options and why you like, or don’t like, certain companies.
Your answers are completely anonymous. You are welcome to read our privacy policy which can be found here. Cibyl abides by all MRS codes, ESOMAR codes and ISO 20252. We are conducting this survey in partnership with your Careers Service.
Final year students who are graduating this year have something first years don’t have. Hindsight. Here are the top ten things they wished they had known earlier in their degree (in their own words).
1. Read your emails
2. Be proactive
3. Join clubs and societies
4. Start building your CV now
5. Ask your Careers Consultant
6. Get work experience
7. Find a tribe to inspire you
8. Use free resources
9. Apply early
10. Start networking now
Many thanks to the final years who shared their experiences and advice. Keep up to date with all things careers at Careers, Employability and Skills
Conor Houston, Queen’s Law graduate is Director of Houston Solutions Limited, and Chairman of several organisations including the Federation of Small Businesses Northern Ireland, One Young World 2023 Belfast, and of Fleming Fulton School. He is also the Governor and Trustee of the Irish Times Media Group.
Conor Houston
What does Queen’s mean to you?
I’m often reminded of Seamus Heaney, his famous line when he talked about the original centre. I think, as I reflected, I’m making this video today, Queen’s University very much is for me, my original centre. It’s where I formed my passion for Law, which was the career I practised in for most 10 years. But it also gave me a number of skills, perspectives and opportunities that continue to this day, and I’m very proud that I have for almost 20 years, I’ve had an association with Queen’s University.
What was your Queen’s experience like?
I graduated in 2004, with my Law degree. I had a fantastic three years at Queen’s, made a lot of friends who are still very much friends today, and I suppose it ignited my passion and interest in in law and the rule of law. I was very fortunate through my times at Queen’s to be involved in a number of summits and conferences, but also to go and study at the European Public Law Group Academy in Greece, in 2004, which was a really fantastic opportunity. It was my first time, I suppose, with young people from right across Europe studying together, all the different languages, cultures coming together and united by European Union law.
That was a very formative and special time. And in fact, a number of the things that I’m continued to be involved in, tend to have that international perspective and lens. After I had completed my Law degree, I went on to study for my Master’s in Human Rights law, and was very fortunate that there was an opportunity to do a cross border element. So I did the first half of my Master’s in Queens, and the second half of my masters at the National University of Ireland in Galway. And again, that was a very special time and experience and a number of the friendships and relationships I enjoy to this day were because of that cross-border experience.
What was your first graduate role?
I graduated from Queen’s with my Master’s and I then went back to Queen’s to study at the Institute of Professional Legal Studies, where I was finally admitted as a solicitor in 2008. I was lucky that I had a firm that I did my apprenticeship with John J. Rice and Company in Belfast, which was a criminal and human rights firm.I worked there for almost 10 years and was fortunate to be involved in many of the pioneering human rights cases of that time. I was dual qualified in that I was qualified both in Northern Ireland and also in the Republic of Ireland. So I practised a lot in Belfast and Dublin. And during my time in practice, I was very involved in the profession. Firstly, through the Young Lawyers Association, the Northern Ireland Young Solicitors Association, which I ended up becoming Chair of, and we had some fantastic conferences and events and a lot of fun with that group. I was then the first lawyer for Northern Ireland to be appointed to the board of the European Young Bar Association, which our relationship continues to this day. And 2010, we actually brought the European Young Bar Association conference to Belfast, so it was fantastic to bring all these international lawyers to our city.
What has been a career highlight?
I suppose a combination of all those roles, as well as being so very fortunate to be representing some leading human rights cases represent journalists, politicians, and many others. I suppose I became very interested in how law can affect change, I was very passionate about making a difference. And that’s what attracted me into law, the power of law to create change in a society.
I was very fortunate that the cases I got to work on, were very much about driving that change. But I suppose I became interested in how could I do even more so in 2014, I was awarded a scholarship by the United States State Department. And I spent a few months, I took a sabbatical and took a few months out to Boston College and then into Washington, and on their rule of law programme, which really started to develop my thinking more around the skills and experiences and perspective I had, and what I could do.
Whilst my mission was very much about helping people and making a difference, trying to refine what I could do with that, I became very interested then around maybe getting involved around politics and trying to create change to help complete our peace process, and to, I suppose, realise the enormous ambition and potential of Northern Ireland.
What are some of your favourite work-related projects?
I was very honoured to be appointed as the programme director at the Centre for Democracy and Peacebuilding. And I worked there for a number of years and worked on some fantastic projects around working with, for example, community organisations, youth groups, loyalists bands. And it was a great privilege to be involved in their work in trying to help to complete the peace process and build capacity within both civic and political society.
One of the amazing projects I got to work on with them was the EU debate programme, which was set up about nine months before the EU referendum. And the idea was to create a space for informed thinking and debate in Northern Ireland, on the issues that the Brexit referendum would have, particularly as it pertains to Northern Ireland.
I was involved with the board in rolling out a very ambitious programme where we engaged with community groups, youth organisations, religious organisations, every political party in Northern Ireland. And we really began a conversation, we weren’t trying to determine the outcome of the debate, we were trying to make sure that there was a debate. So we were neutral in that we weren’t trying to tell people to leave or remain, we were just trying to present all of the arguments and create that space. And that was a very humbling experience.
Queen’s University Belfast were very involved in supporting that project. In fact, we launched a new debate in the Great Hall in Queen’s and academics from the School of Politics, including Professor David Phinnemore were involved in writing a briefing paper for us. So it was very important to us that it would be underpinned by that credible academic expertise, but also the have that support of the reputation of Queen’s.
Why did you set up your own business?
I decided to set up my own consultancy, and I suppose what brings together a number of the clients and projects that I work on, is that one thing to realise the ambition of Northern Ireland. So I work with a number of leaders, all of whom may be coming from very different backgrounds and sectors, but all of whom are very passionate about realising the enormous potential of Northern Ireland, and trying to drive change here.
I suppose that’s what unites the number of projects that I’m privileged to work on now. And as I mentioned, I’m government trustee of the Irish Times Media Group. So the Irish Times is owned by a trust, and there are eight of us appointed to effectively act as the shareholders of the group. So we’re there to sort of look at the long term vision and that’s been particularly interesting, interesting in an age of post truth and thinking about the lines around freedom of speech, etc. So, and a lot of that, of course, goes back to the learnings that I had when I studied both my Law and Master’s degree around the issue of proportionality and competing rights.
What is One Young World?
I’ve been involved in leading a bid to bring One Young World to Belfast in 2023. So in 2017, I was asked to address the one Young World Youth summit in Bogota, Colombia. One Young World is the world’s largest youth summit. It brings over 3000 young people from every country in the world, to a city each year. And it’s one of the only organisations aside from the Olympics that actually gets every country in the world involved.
And this is about identifying the future leaders, both within business but also within NGO sector, just young people that are passionately driving change right across the world. So I was very fortunate to be invited to address this summit in Bogota, Colombia in 2017, and was introduced on stage by the then president of Colombia, President Santos and the late Kofi Annan, the former Secretary General of the United Nations. Both of those men spoke about the impact that Northern Ireland had on their journeys to peace, and this was a very humbling moment for me.
When I addressed the summit, I realised the power of our generation and the generation watching this video, to effect real change, not just within the place we will call home, but also in terms of making an impact in the world. So I then began the process of building a team to put together a bid to bring One Young World to Belfast in 2023, and we were successful in that.
How has your degree from Queen’s helped you?
Queen’s is that passport, not just for your career, but to accessing opportunities, and a fantastic network right around the world. So, you know, I’m extremely proud of the many hats and roles and things I’ve been involved in being a graduate of Queen’s University is really up there, and I look forward to continuing that role with Queen’s.
What challenges have you faced?
When I was a lawyer, and some of the projects I work on, particularly some of the Civic roles that I have, I think one of the challenges your generation is going to face is how we engage with the people we disagree with. So one of the challenges is always when you have very passionate about change, or seeing something happen, and you encountered the resistance to that.
I think that one of the big challenges that I challenge myself every day, I think that we have to all turn on is what can we do to engage with the people that we disagree with, how we, I’ve often said we don’t have to agree but being disagreeable is a choice. So we need to find more places and spaces in which we can find that ability to respectfully engage with each other and actually see that compromise is an art, it’s not a sellout.
I think this is something that I encourage your generation to really challenge I think that the future will belong to those who can build relationships that can be constructive that can respectfully disagree with each other, but can see the common good can work together for the common good, can see the bigger picture that is the challenge of your generation.
What gets your out of bed in the morning?
I don’t feel that there’s an average week. For me, I think that’s probably what I love most about my, my work. In fact, I don’t even feel like I have a job because I’m very fortunate that everything I do, whether it be in my business life or my civic life, they are projects and issues that I’m very passionate about. So I jump out of bed in the morning, passionate about making the change in the area that day, whether it be through being on the border shadows and LGBT youth organisation, whether that be in promoting the role of small businesses through the five and a half 1000 members, and I have the privilege of being Chair of the FSB, and speaking up on their behalf, whatever I can do to to advocate change, to advance those who are trying to make a real impact.
That’s what sparks me on in the morning.
What advice do you have for graduates?
I think that’s one of the most exciting things about this generation, the graduates of today is that you really do have a blank canvas to create the kind of life and career that you want for yourself. And Queen’s University, as I say, is the ideal place to give you that toolkit for you to be able to do that.
It’s for me, it’s that life journey, it’s not just about getting that degree wasn’t really that important that you do, and it’s about the relationships that you build, the skills that you have, and they will sustain you for the not just years but decades ahead. And you know, as I said, it’s 20 years this September since I started Queen’s, and I’m reminded of something my late grandfather said to me, he said 20 years is a long time looking forward, but nothing looking back.
And for the first time, I can tell you, it doesn’t feel like two decades ago I entered Queen’s University, but those two decades, I’ve had that original centre of Queens, which has, as I say, been a constant thread throughout my career both here in Northern Ireland and through the international experiences and opportunities I’ve had.
Mark McCormack, Head of Tech at Aflac Northern Ireland on his journey to tech leader.
‘We build tech for human beings – real users that have problems to solve.’
Mark McCormack, Head of Tech at Aflac Northern Ireland on his journey to tech leader
How did you get into tech?
I graduated in 1998 with a degree in Zoology. I always had an interest in science at school. I studied the sciences at A-level. Took that on through to university and kind of built on that learning and knowledge as I graduated and got to the end of my degree, I faced that question that many people face is basically, ‘what’s next?’.
If you haven’t gotten a degree that has a very direct career path in front of you that can be a challenge sometimes, and so maybe the romantic part of me at one point thought I might study lions in the Serengeti or something… But unfortunately, David Attenborough wasn’t calling and so I had to think about what I might do next. And I’d always had an interest in computing … in computers, and I could see the advances of technology and where that was going.
There was a conversion course running that was taking non-IT graduates and teaching them how to be software developers. I got enrolled into the very first pilot program of that initiative program called the Rapid Advancement Program or RAP. That was fantastic that that took graduates from a whole range of different disciplines and give them some skills in terms of how to be a coder, how to program and languages that maybe aren’t used so often today.
As I moved into some of my first jobs and careers, I’ve been over 20 years in the tech sector here in Northern Ireland, based almost entirely in Belfast. Throughout that whole time, I worked with smaller companies, local companies and the tech sector of work for very large corporate organisations.
Before joining Aflac two years ago, I worked at Citigroup. I led the Chief Technology Office at Citi and worked there for 11 years.
What’s been your most valuable career lesson?
It’s not just about the technical side of things, not just about the engineering and the coding and all of that sort of thing. It’s about the people that you work with, it’s about working in teams, and you know, collaborating, sharing information, and solving problems which are too similar to how we work in many different industries as well, and so there are loads of parallels regardless of the background that you that you’ve come from.
I mean, going back to my early career and kind of coming from the university, I was kind of thrown in there into a course to teach computing skills with people from the whole range of different backgrounds – with law degrees, with engineering degrees, with marketing degrees, with English degree … like a whole broad spectrum …. I think that has been a really interesting part of the success of those programmes because what you bring together is a very broad range and a diversity of thought. And you have people that can represent a whole range of different ways of thinking, and they’ve come from different backgrounds with different knowledge, and they come together to work on, you know, problems. I think that’s incredibly valuable, and I think that today when we think about IT and tech, there’s so much more to it than just the ones and zeros and the data.
There are so many fantastic opportunities in the sector because, at the end of the day, we build these systems, and we build these platforms and we build this technology. But we’re doing it for human beings at the end, right? We’re doing it for real users that have real problems that you know, we want to try and solve. So that kind of breadth of understanding is just incredibly valuable.
What skills are important in the workplace?
Adaptability – because it’s all about how you can adapt to what the world needs. And if you look even at this small country here, that’s kind of what we’ve done. You know, once we were the linen capital of the world, once we were the rope making capital of the world, once we were the shipbuilding capital of the world and we don’t do any of those things anymore so much now. Now, it’s about world-class studios and being one of the cybersecurity hubs of Europe and one of the tech centres in Europe as well. And this is a place that can adapt and change what we do to whatever the word means. So, it’s all about as if you come to Northern Ireland, you see us now, and you want to see us in a year or five years, we’ll probably be doing something different, and we’re better to build a Centre for advanced technology here in Belfast. So, we’re incredibly proud of what we’ve achieved.
And those other two words around resilience and reinvention. You know, we want our people to be able to grow, adapt, change, and reinvent themselves. And I suppose I don’t need to tell anyone that lives here and often about resilience. You know, we’ve had our fair share of some tough times, but I think as we grow, develop, and go through that, we look forward to an incredible amount of positivity and optimism about what we can do and can achieve from here. So, I love working here, I love being part of the community here in Northern Ireland, I’m very proud of what we can do from this place. I think it all comes down to the fantastic education system that we have and the wonderful people that we have from here because, for me, all the way work with computers, it’s really about the people that I work with – That’s what motivates me, and that’s what I enjoy doing. You know, we solve problems together, we collaborate on things, and we work together as a team.
Those qualities, those skills that you can build, regardless of what your educational background is, regardless of what your degree is, it’s those abilities to communicate to work hard to you know, demonstrate empathy, to bring problem-solving skills. Those things are universal, so whether you work in IT, in business, in engineering or a medical setting, these are the qualities that kind of separate us from the computers in a sense and bring you to know that uniqueness to the things that we can do.
What advice do you have for graduates?
I’d say build your network. This is because they’ll help you grow your understanding of the world of work. They’ll give you advice, they’ll give you some support. You can even do something as simple as building a good profile on LinkedIn and connect them with a few people that you know and getting introductions to some other people who maybe work in some companies that you’re interested in. You’ll find that people who do work in the industry are open to sharing their knowledge and their experience tells you about what it is like to do work in an office or to work remotely, or to work for a big company or to work for a small company? The culture of that organization and what you can expect? You know, those are the things that you’ll learn, and you’ll find that you know people from here are open.
And also, the other thing I would say is always be learning. You know, for me, if you’re not learning, you’re not enjoying yourself because it’s the ability to learn and adapt and to pick up new skills is that makes work exciting. And I’m working alongside great people as you do that is really what it’s all about.
What advice would you give your my 21-year-old self?
I suppose if I go back and ask myself that, I will say try and be as fearless as you can be. There’s a lot of things in life we hold ourselves back because we’re worried about what people might think of us, or how we might come across, or we don’t know anything. And because we don’t know it and don’t know anything we might not try. And I think in this part of the world where maybe not be on the front foot as much as we could be, and I can tell you all like we are as good as anyone in the world. We’re as good as anywhere in the world to do the things that we can do. I’ve worked with teams in eight or nine different countries across the globe, and I can tell you that pound for pound, we’re probably the best place in the world, particularly for technology, particularly for problem-solving, but for doing so many things, so I would encourage us all to be myself about that age to be more fearless and to get out there and get involved in things. Because we are as good as else and we’re just as capable. So that will be my advice to a young Mark McCormick younger, better looking, more McCormick. I’ll tell him to try and stay good looking, but I don’t know if we can.
