Categories
communication skills Employer Engagement personal skills Skills transferrable skills

Eight Soft Skills You Need to Develop

Stay ahead in the competitive graduate job market by developing your core skill set. Here are some of the top skills employers will look for in 2022.

1.Active Listening

It is no secret that our attention spans are a lot shorter than previous generations. We are so used to consuming hundreds of messages at record speed that we no longer know how to fully focus on one message at a time.

Active listening involves understanding what the other person is saying, as well as truly hearing it.

In terms of customer service, you hear their problem, but you also understand why it is a problem for them and what solution they are looking for.

2. Written, Verbal and Non-Verbal Communication

How we come across in emails, the language we use to talk to those around us, and how we use our body language are all forms of communication.

Understanding how you communicate and how you can adapt it to suit different audiences shows maturity and empathy.

It also suggests that you would be a good leader – traits all employers look for when recruiting.

3.Collaboration

Collaboration is similar to teamwork.

It is the ability to work with others to complete a task or project. 

Employers assessing collaboration skills will be looking at if you can bring a team together, how you support your colleagues and if you can develop an idea by offering constructive feedback or by building on it.

4.Emotional Intelligence

Emotional intelligence indicates how well you understand people, and this comes in twofold.

The first is with your colleagues. Today’s world wants a peaceful workplace where everyone thrives. Having employees that can see when someone is struggling or having a difficult time and has the emotional tools to help them creates a workplace of trust and collaboration. 

The second is with consumers or customers. Products and services are driven by consumer needs and motivations. Understanding what motivates a person or what problems they need resolving will help you develop innovative products/services that will sell.

5.Critical Thinking 

Critical thinking is the ability to analyse data and form a judgment. 

With AI technology, a lot of today’s thinking is done for us. An algorithm works through whatever information you provide and offers a selection of options to choose from.

But not all information should (or can) be analysed by a computer. 

Having this skillset shows employers that you can:

  • Understand data 
  • Draw out common factors 
  • Apply those factors to the market/person/situation you are working on
  • Make an informed decision

6.Problem-Solving and Decision Making

This deals with how well you can work with others to find a solution. 

Everyone has their own opinion, but the skill lies in working with others to think the problem through and come up with a solution that benefits the company.

7.Conflict Resolution

Again, workplace norms are changing, and behaviour that was tolerated previously no longer is. 

As such, conflict resolution is sometimes needed. If someone in your team is making offensive comments or not pulling their weight, you should have the skills to gently resolve the situation before it escalates. 

This skill is desired among all employees, particularly those going into HR or leadership roles.

8.Professional Attitude and Self-Motivation

As a generalisation, there is a lack of accountability among new graduates. 

How many times have you blamed something on technology rather than taking responsibility? Missed appointments or been late because you didn’t get your reminder notification. Forgot to pay something because it wasn’t in your calendar?

Employers want to see that you are motivated and that they can depend on you. They want to see that you have a career plan, can manage multiple commitments, that you show up on time and have initiative.

Though image isn’t everything, employers also want to see that your clothes are clean and ironed and you are somewhat groomed.

It may sound shallow, but to employers, it shows you can look after yourself and, therefore, their company.

Our programme of Careers events and activities is designed to help you develop your soft skills. View and book upcoming events here

Read: Top Skills Employers Will Look for in 2022

Categories
Baker McKenzie Employer Engagement Employer events Employer Insight Employer Panels Employer Q&A Employers Spring Careers Festival Spring Recruitment Fair student success Student success stories

Jump-Starting My Career With Baker McKenzie

Sophie Martin, Baker McKenzie

My name is Sophie Martin and I am a Legal Project Coordinator in the Legal Project Management team.  I joined Baker McKenzie, Belfast, as a Legal Professional in September 2019, where I worked in the Contentious Support Group. This was a fantastic opportunity after university, which provided me exposure to a breadth of document review and due diligence projects, and in-turn, the opportunity to develop an array of skills, from analytical to communication skills. 

One of the best aspects about working for Baker McKenzie is the endless career opportunities. During my time as a Legal Professional, I had the opportunity to apply for two secondments. The first secondment provided me with the opportunity to work with one of our key clients in their London offices. This was a great experience, providing me with the opportunity to work directly with our clients, providing insights into their working culture and develop relationships with our London colleagues. 

A pivotal moment in my career, was the second secondment, where I joined the Legal Project Management team, initially for a 6 month period. Like many of my peers, prior to joining Baker McKenzie, I was unfamiliar with Legal Project Management and what a career in Legal Project Management entailed. The opportunity to combine legal and management, two of my career interests, and my curiosity to explore this niche career opportunity further encouraged me to apply for the secondment. When I joined the team in January 2020, I was instantly exposed to a variety of work and endless skill development opportunities. The variety of projects, global exposure, client-facing role and autonomy to shape my projects, provided me with the platform to catapult my professional career. This, combined with an extremely supportive and welcoming team, confirmed that this was a career that I wanted to pursue. This is where my career in Legal Project Management commenced, as shortly after starting my secondment, I successfully applied for a permanent role in the Legal Project Management team.

As a Legal Project Coordinator, no two days are ever the same, meaning the learning and development opportunities are endless. The core roles and responsibilities entail managing client matters, including liaising with the client and Firm’s matter team; supporting the legal team to track and manage projects by integrating matter management, fee management, technology and process improvement techniques; analysing complex reports, flagging key issues and designing bespoke reporting; budget monitoring; and providing support for client team collaboration sites.  To ensure that the Legal Project Management team ensure our overarching objective that all projects are managed on time, in scope and within budget, this requires multijurisdictional collaboration with our Legal Project Management colleagues and legal teams across the globe to ensure that we provide the highest quality service to our clients. 

In addition to the development opportunities I have received through my role, Baker McKenzie are committed to each individual’s career progression and provide various opportunities to facilitate an individual’s career progression, such as internal and external secondments, promotions and development programmes, such as the Baker Excellence Programme. 

I would highly encourage any student wanting to join a global, high performing firm, to join Baker McKenzie, where you can commence and develop your career, surrounded by friendly and supportive colleagues.

Interested in working at Baker McKenzie? You can chat to the team about upcoming opportunities at our Spring Recruitment Fair.

Register here: https://virtualcareersfairs.qub.ac.uk/event/5725

Date: 9 Feb, 2-6pm

Baker McKenzie are proud sponsors of the Spring Careers Festival 

Categories
Slice Spring Careers Festival Spring Recruitment Fair

10 Things You Didn’t Know about Slice

Connor McLernon

Connor McLernon, Talent Acquisition Partner at Slice is here with a quick flavour of life at the tech company.

  1. Slice is a tech company based in Belfast, New York and Macedonia

2. The mission is to help independent pizza businesses thrive

3. Affectionately, our colleagues are known as ‘Slicers’

4. Yes, we do eat a lot of pizza (pizza Fridays!)

5. We’re hiring Graduate Software Engineers in mid-2022

6. We use Python, Golang, Ruby, JavaScript, Kotlin & Swift

7. There are close to 1,000 colleagues (Slicers) globally

8. We’ve doubled in size during the pandemic

9. It is privately owned and well-funded

10. Come talk to us at the Spring Careers Fair!

Interested in learning more about Slice? Come and chat to Connor at the Spring Careers Festival 

Register for the Spring Recruitment Fair here.

Slice are proud sponsors of the Spring Careers Festival

Categories
internship KPMG Spring Careers Festival Spring Recruitment Fair Virtual internships

The real value of an internship

The application window to land a top summer internship is open, so we asked Denise McKenna, HR Business Partner from KPMG Belfast about why an internship is a smart addition to your student CV.

Denise McKenna from KPMG

Why should you do an internship? 

It will definitely help to boost the work experience section of your CV. It will give you something productive to do during the summer months. You could even save some money. Much more than that though – an internship is your way of trying on that outfit before buying it! An internship will give you a chance to see what your future career could look like and then you can decide if its for you or if you want to leave it back and try on something else! 

At the end of our internship programme, 80% of students are offered a graduate career – so your internship could be the first step on your career ladder. 

An internship will also give you a chance to learn ‘on-the-job’. You may get the opportunity to put into practice what you are learning at university – sometimes this can really help you to connect the dots and see how various aspects play out on real client projects. On the other side, your area of study could be completely different but in this case you will learn a lot about how transferable your skills are to the dynamic world of professional services. 

What are you looking for? 

Top Talent. 

KPMG want to hire talented and ambitious students from all degree disciplines and all backgrounds. The only requirement is a strong motivation to join our leading professional services firm and to experience what life is like in the No.1 Internship Programme (as awarded by GradIreland).

We have opportunities in Audit & Assurance, Tax Consulting, Deal Advisory and Management Consulting, so there really is something for everyone and you can apply to be based in Belfast or Dublin. 

How do I apply?

In order to apply for our Internships, all you have to do is go to our website, www.kpmgcareers.ie and submit an application form. The application form asks you to outline your previous education and work experience. Take your time and input your facts correctly – you’d be amazed on the number of people that don’t get the basics right! Also the long questions at the end of the form may seem painful but they help you to stand out from the crowd and this is how we get to know the real you.

Another important aspect of the application form is extracurricular activities, whether you’re a hard hitting boxer or a chess champion, we want to hear about it! Involvement in extracurricular activities shows skills and attributes that KPMG values in its people, so they should be included in your application form if they are important to you too! We also have a special place in our heart for Academic Awards, so if you have any achievements that you’re particularly proud of, there is plenty of room on the application form for those!

If we like what we see, we will invite you to an interview. We say interview but really it’s a short 30 minute chat about your experience so far and some competency based questions. No assessment centres or hoop jumping required! 

So if you are interested or want to learn more, come chat to us at the Spring Careers Festival or drop me a note at denise.mckenna@kpmg.ie

Register for the Spring Recruitment Fair here.

KPMG are proud sponsors of the Spring Careers Festival

Categories
Employer Engagement Employers transferrable skills

Why Queen’s Produces The Best Graduates: Transferable Skills

COMMERCIAL AWARENESS AND IMPROVING BUSINESS PRACTICES

 “We actively encourage our students to research their target industry to develop a commercial understanding and a big-picture focus of the challenges an employer is facing – so they are better placed to communicate how they can actively contribute to improving business performance,” says Sandra Scannell, Head of Employer Engagement at Queen’s.

Courtney Ward, a Quality Team Leader at Randox adds: “Commercial awareness means having a real understanding of all the key companies operating in a specific industry or sector, a knowledge of the different products that those different companies sell, what services they offer. We demand graduates who have done their market research, and know who the key players are in their area.”

EMBRACING WORKPLACE SYSTEMS & TECH

“Even outside the tech sector, employers are demanding graduates who can embrace innovation to maximise performance,” says Sandra. “Queen’s students not only understand, but they ‘live’ technology.”

Dermot Murray, Senior QA Engineer at Version 1 says: “In terms of innovation and bringing a fresh perspective to companies, Queen’s graduates are at the forefront of theoretical thinking. We demand graduates who can apply this knowledge into the real world and be the catalysts for leading change.”

THINKING LATERALLY: PROBLEM SOLVING & CREATIVITY

“Problem-solving abilities are essential in virtually any graduate role,” says Sandra. “Employers want to know graduates can think strategically to tackle challenges and that they can use creative thinking to develop innovative solutions.”

Leona McGirr, a Team Leader at Fusion Antibodies says: “We want graduates who can think ahead and see the bigger picture; see how one little thing can impact another. It’s about having a different viewpoint and a different perspective on a problem. That’s key.”

WORKPLACE CULTURE: EMOTIONAL INTELLIGENCE AND RESILIENCE

“In the global graduate job market, employers value cross-cultural sensitivity and emotional intelligence,” says Sandra.

“Employers want to know that graduates can respond well to change, and that they have the ability to identify and deal with their own emotions and to recognise and understand the feelings of others.”

Rebecca Sinclair, a Student Talent Advisor at EY’s London office says: “Emotional intelligence is particularly valued in professional services, in the roles that you’re working with clients, and you’re building those relationships with clients. We value graduates with that emotional intelligence skill, who are able to collaborate really well with colleagues or with clients and build positive relationships.”

FUTURE LEADERS: INFLUENCING, PERSUADING AND TEAMWORK

“The mark of a leader is getting true buy-in from colleagues, clients and bosses.  It involves good communication, persuasion and negotiation – but ultimately, it’s about graduates with the ability to sell their vision for the future,” says Sandra.

Viktorija Mikalauskaite, a Senior Associate in the Legal Department at FinTrU says: “Influencing is a combination of communication and persuasion and negotiation, but it also involves confidence, which is an extremely important factor. We value graduates who can flex their communication style, according to their audience.”

 Read next: Why Queen’s produces the best graduates

Categories
Creative thinking Creativity employability personal skills Skills transferrable skills

11 Ways to Channel Your Creativity

How to overcome environmental and personal barriers to let your
creativity flow. 

What is creativity? “It’s new and useful ideas in any domain,” says Roisin Macartney, Queen’s Careers Consultant, who adds that there are barriers that limit our own creativity.

“These barriers can be from your own thinking, and from environmental [factors] and the environment that you are in. If you do what you’ve always done, don’t make changes and just accept the status quo, creativity will suffer. Challenge, ask questions, take risks to keep expanding your creative thinking. 

So how do we start to open ourselves up to being creative and thinking creatively? Roisin has these top tips:

  1. Give yourself space

“One of the things I would suggest is starting with a blank page. I think you have to give yourself time to be creative,” says Roisin, who add that this doesn’t necessarily mean scrolling through Instagram or Pinterest. “I don’t mean that you can’t be inspired by other people’s creativity, because you certainly can, but you do have to give your brain a time out, basically.”

She adds: “To be able to generate your own creative ideas, it might be that you take a walk, or you lie in a bath, or you basically stare at a blank page and give yourself the room and the time to be creative.”

2. Challenge the norm
Another way to channel your creativity is to challenge your assumptions. “Always ask yourself if something must be done this way. If it must be this way, how could it be different? So that could be, you know, an assignment that you’ve been given. It could be a work assignment, it could be just something in your everyday life. Does it always have to be done this way? How could you be creative and think differently about it?”

3. Stay curious. 
Remember that child that you once were always asking why and driving your parents crazy? It’s time to channel that child and ask why why why! “Try to keep that curiosity alive because it’s not only good for your creativity, it’s also good for your wellbeing. “Don’t lose the art and the joy of playing: rediscover the joy of getting out the Lego, the colouring pencils, or anything else to start playing and getting creative. It’s not about what you create while playing,” says Roisin. Adding, “It’s about letting the mind be creative, so allowing yourself to be open.”

4. Try something new. 
“It might be trying a new recipe every week. It might be learning how to use a new function on your software package…. Just keep trying new ways of doing things and that’s you being creative as well,” says Roisin.

5. Get inspired. 
While it can be good to have time out on your own to generate new ideas, it can also be good to work with other people, who also want to create, especially if there are particularly creative people that you can work with. “ You can bounce and generate new ideas from each other,” adds Roisin. 

6. Flex your creative muscles.
 “There are some techniques that can help you to keep stretching that creative muscle. It can be doing something to keep your brain active, like Sudoku or crosswords. Learning a new word every day, perhaps in your own language or in a different language, and what you really want to be doing is helping your brain to make new associations and build those new connections. So, you can encourage your brain to be the sort of brain that makes connections and sees patterns and therefore becomes more creative,” says Roisin. 

7. Try mind mapping. 
“Start with a central focus, whatever your theme is going to be, you start with that focus. You then put down main themes and coming off that central focus as branches from the center. You might sort of get creative using colour and using pictures and things like that, especially if you’re good at artwork and it can be really nice to do it that way. And you keep adding to it. And in terms of creativity, it’s likely to be the things around the outer edges where the creative thinking comes into it.”

8. Get brainstorming. 
You’ll certainly have used brainstorming in the past and the key thing about brainstorming is that all ideas are equal and valid, and they’re not challenged, explains Roisin. “Brainwriting is when people individually write out their ideas first. So, whatever the question or the problem, rather than everybody shouting it out for somebody to write, you all write it out. And then you share those, so everybody’s ideas all go up, and that can spark other ideas. And that can mean that people are not limited by other people’s ideas or louder characters or challenges.”

9. Scamper. 
“Scamper is based on the reasoning that everything new is just an addition or a modification of something that already exists. So, this technique gets you thinking about ways that you can build on that idea of change and changing something to create something else,” explains Roisin. “For example, I was writing this last year, but at the time there were some coffee bags being advertised on the TV. And clearly that’s just coffee and tea bags, you know, combined together. And they often sort of do that with things like chocolate bars, you know, Cadbury’s will come out with some new addition to the chocolate, just to make it a little bit more of a novelty to us so that we might want to go and get that and try it out. So, what can we add? Somebody decided to add balm to tissues, for example.” Linked to the Scamper technique is reversal. “Problem reversal is about reversing the problem that you might have. It’s a different way of looking at the challenge. So instead of looking at the challenge in terms of what do you want to do, you reverse it and say what you don’t want to do. For example, say you want your company to sell more pencils. Instead of saying how can we make our pencils better, the reverse thinking might be along the lines of: we want pencils that don’t break as soon as you begin to use them. And of course, that leads you to what you actually want to do to make the pencils better. “

10. The lawbreaker technique. 
The lawbreaker rule asks: What do we assume or believe to be true? And what if that were not so? “Lawbreakers are all about challenging those assumptions that we all make, says Roisin.  “For example, the burger has to be inside the burger roll. What happens if it isn’t? If we can forget about those assumptions, then what changes would we make? Things like putting the cheese into the crust of our pizza, you know that’s challenging the law of pizza; it’s challenging our idea of what we thought pizza was.

11. The great minds technique. 
This involves: what would [insert person] do? “Generally, it should be somebody that you respect and in this regard someone who is creative. So, what would that creative person do with this problem or issue? It can be an actual person, maybe somebody like Greta Thunberg or Marcus Rashford. You know, it doesn’t even have to be a specific person. For example, you might say, well, what would a 7-year-old boy think about this because again, as we know, the younger people are often very creative. So, what would a child think about this? What would you know, a character or like? What would Superman do?

You can access more resources on thinking creatively on our website. 

Categories
international careers international experience internship Marketing student success Student success stories Virtual internships Working globally from NI Working Globally in NI

Inside My Marketing Internship with Mourne Dew Distillery

Businesses Management student Rosie Alexander completed a virtual internship with Mourne Dew Distillery as part of our Working Globally from NI programme. Here is how she got on. 

In June, I started a marketing internship with the local spirits company Mourne Dew. I was excited to get started as I knew the experience was going to be insightful and beneficial. As a first-year student, this opportunity has afforded me the ability to discover where my passions lie and gain experience in an area in which I have an interest.

Researching the company

Before beginning my internship, I was impressed to learn about the story of Mourne Dew and the multi-award winning gins, whiskeys, vodkas and poitíns they produce. Based in Warrenpoint, Mourne Dew is inspired by the essence of the Mournes, infusing their drinks with botanical flavours to create a unique taste. I was really interested in this company due to their values of tradition and pride for the island of Ireland, as well as their commitment to quality. Working for an up-and-coming local company interested me greatly and I was excited to be gaining some insight into the marketing side of things.

My first campaign

The majority of my internship has been remote as I live quite far from the distillery. In my first week, I was introduced to the team and learnt about the different projects Mourne Dew have been working on. I got stuck in with tasks such as finding new accounts, working on current campaigns, such as the Fathers’ Day competition and communicating with partners to help promote Mourne Dew’s products. I was especially interested in social media marketing and took charge of the LinkedIn account. This responsibility allowed me to be creative and I really enjoyed thinking up different campaigns and posts. Another task that interested me was looking into the distillery’s international presence, as they are beginning to expand into Europe, the USA and Asia. It was exciting to progress on international plans as I could see the business’ growth.

On the road

A few times I got to go on the road with Neil Fleming, the Sales and Marketing Executive. This allowed me to see how sales and distribution works and I enjoyed meeting Mourne Dew’s contacts. It was great to see the products physically and I learned so much about how a small but growing business is run. I especially enjoyed our sales pitch at the Northern Lights Bar, as I was able to find out a lot about the different types of drinks that Mourne Dew produces and what makes them so unique.

Visiting the distillery

In addition, I was able to visit the distillery itself in Warrenpoint. It was fascinating to watch the distillation process of the gins, vodkas, whiskeys and poitíns, and I loved smelling all the botanical ingredients that infuse the drinks. It was interesting to see that each batch is made by a recipe by hand, and each part of the process, from distilling to bottling and packaging, happens in the one place. It was also lovely to meet all the team, including Donal and Noel (the owners), Lydia (who does social media and photography) and Donal and Tag (who work in the production process). I also met the other intern Claire, who I had been working with remotely for 3 weeks of my internship.

An amazing insight

Working with Neil these past 4 weeks has been invaluable, and I have learned so much about both marketing and how a local distillery is run. I have thoroughly enjoyed every second of this internship and would encourage anyone considering a programme like this to go for it! It has truly solidified my future vision of working in marketing and I have made some friends and connections along the way. I have gained amazing experience and insight and will miss my time at Mourne Dew greatly.

Apply for Working Globally from NI. Find more internship and work experience opportunities, visit MyFuture.

Categories
international careers international experience internship Virtual internships Working globally from NI Working Globally in NI

My summer internship in the International Office at Queen’s

Naren Boddeda, a second year BSc Computer Science student completed a four-week internship with Queen’s International Office as part of our Working Globally from NI Internship Programme. Here is how she got on. 

Gaining experience from India
After my first year, I wanted some hands-on experience with working for an organization and gaining some experience in my field, so I decided to do a summer internship. But because of the Covid 19 situation and the travel restrictions, I was in India and needed to find an internship that could be done remotely.

The Working Globally from NI- Internship Programme was the ideal choice for me. It is a summer internship that could be completed from anywhere in the world and, I felt, it is a nice opportunity to gain valuable experience in the early stage of my degree. Working online was something new and I was looking forward to it.


Playing to my strengths
I got an internship offer from the International Office. During my interview, I mentioned I completed the module on databases and would like to gain some experience in that therefore I was given a project related to it for my internship. Before the internship started, the Global Opportunities team had set up a call with me and they briefed all the important details regarding the internship.

It was four weeks long and each week I was given specific tasks. There was no stringent pressure of deadlines and the international office had wonderful people to work with. I was given two mentors to help me catch up with my work and reach out if I had any queries. I had catch-up calls, in MS Teams, twice a week with my mentors. For the first week, I was given an introduction to my work and, also some time to settle in. I started my data analysis project in the second week. It was nice to work with real-world situations and complete impactful projects. I also had a group project with a few other interns to review new campaigns, which was a nice online collaborative session. Every week I had something new to do and I had a steady amount to workload. I also got an insight into how the international office in Queen’s functions. Overall, it was a great experience and gave a head-start to my career.

Looking to build up work experience over the summer? Visit MyFuture and search work experience opportunities today.  

Categories
Dentistry Elective Global Opportunities Go Global Go Global Week international careers international experience international students placements Work the World

My Eye-Opening Dentistry Elective in Kathmandu

Queen’s Dentistry graduate, Leo Sims travelled to Kathmandu in Nepal on a three-week dentistry elective during his fourth year to see the differences between healthcare in the UK and the developing world. 

Why Queen’s?

Leo Sim with fellow students in Nepal

I chose to study at Queen’s University Belfast because it’s part of the Russell Group of universities with high research intensity. 

Furthermore, they’re also well-known for their dentistry course and they have a large international student community, which adds to the vibrancy of the student life! 

Student life at Queen’s

Leo enjoying the sights of Nepal

My five years at QUB were amazing. I had the opportunity to get involved with different roles and responsibilities within clubs and societies – where I made friends for life. 

I particularly enjoyed my time when I was President of the International Student’s Society where I worked with people from all walks of life and provided a home away from home for fellow international students in Belfast. 

Finding the right placement

Leo, pictured outside the teaching hospital in Nepal

I undertook my placement during my summer holiday at the end of my fourth year. My international elective was not a compulsory component of my dental course, but my clinical tutors provided me with advice on how to organise it.

I chose Nepal as the destination for my dental elective due to its unique blend of South Asian and East Asian culture, its geographical beauty and the positive feedback I’d received from friends who had been there before. I thought it would be an eye-opening experience and it turned out to be more than that – it was an adventure of a lifetime.

Hands-on experience

Leo learned a lot from experiencing dentistry in another culture

Over the two weeks, I was given the opportunity to experience different departments (endodontics, restorative, periodontics and orthodontics) in the teaching hospital, as well as the chance to attend some lectures for the Nepali first-year dental students. 

There was a walk-in clinic where patients would be assessed and subsequently given immediate treatment or further appointments depending on availability.

Most practitioners were trained in English hence it was not uncommon for them to use a mixture of Nepali and English when explaining procedures and treatments to patients. 

To my surprise, for a hospital service, they put a lot of effort into saving a tooth, encouraging patients who have irreversible pulpitis to undergo root canal treatment. I had previously experienced a dental service in a hospital back in Malaysia, where extraction is the norm and the preferred option among patients.

Challenges in the developing world

Leo looking over Kathmandu

While we often try to emulate the best clinical practice according to the latest literature, the lack of resources can prove to be a big hurdle in the developing world. 

Disposable consumables and equipment are kept to a bare minimum. Burs, dental probes, dental mirrors and forceps were immersed in disinfectant and washed with soap water before being reused. 

There was also limited restorative options – selection of composite shade was restricted to whichever was available at the time, a lack of disposable composite capsules meant it had to be scooped out from a common dispenser for all patients, a lack of matrix bands, transparent strips and finishing burs (only diamond burs were available in the clinic).

During my elective, there was a patient who presented with a class II cavity and required composite restoration. ‘Matrix band and wooden wedges in?’, I asked. The dentist whom I was shadowing at that time, told me ‘Yes we would use them, if we had them’, before proceeding to pack the restoration free-hand.

Insights from practicing in another country

Leo will treasure his time in Nepal

I noticed that orthodontics in Nepal was very technical and particular when it came to measurements. Incisal length at smile, vertical and horizontal facial height, and the length between pupil were all measured and noted. Taking orthopantomogram and lateral cephalometric radiograph for angle measurement was part of the protocol for all cases.

For endodontics, due to the lack of resources, rubber dams and rotary instruments were not readily available. Sodium chloride irrigant and stainless steel hand files were used instead. 

In Nepal, unlike the increasingly litigious society in the developed world, patient compliance was simply beyond exceptional. Local anaesthetics were not normally given for restorative and endodontic treatment as they were usually reserved for more invasive procedures such as an extraction (and only a minimal volume was given in these cases). Their pain tolerance certainly deserves credit.

Exploring the country

Sim, Leo

I did some exploring around Kathmandu during my free time and visited the main attractions including the Swayambhunath temple, Thamel region, and Durbar square. What’s better than having a pint while enjoying the majestic sight of Boudhanath temple at night? 

Over the weekend, myself and the others from the Work the World house went to Pokhara on a 7-hour bus journey which was definitely worthwhile. A highlight of the trip was paragliding over Phewa Lake at an altitude of 2500 meters whilst indulging in the lush greenery of the landscape. 

Memories to last a lifetime

Leo recognises how fortunate we are compared to developing nations

My two weeks in Nepal was an opportunity to reflect on how fortunate we are compared to other developing nations – what presents to us as an essential may well be a luxury to others.

My experience made me realize how fortunate we are to have vast amounts of resources available when providing care in a secondary setting compared to a developing country. It was definitely an eye-opening experience to shadow different complex treatments being carried out in Kathmandu.

For a future dental practitioner, it is definitely worth taking an overseas dental elective before graduating, it’s a trip you’ll remember for life.

Landing a graduate role

Since graduation, I’ve worked as a foundation dentist based in Berkshire. Compared to previous years, my cohort had less clinical experience due to Covid-19 forcing my final year of dental school to end prematurely. 

It was a very steep learning curve in the beginning but I would say it is the year I’ve progressed the most in dentistry thus far. 

My experience overseas with Work the World added a different perspective of how dental care is provided in another country. I learnt a lot of transferable skills from my experience, such as communication and adaptability. It has helped with transitioning into different working environments and making the best out of them. 

In the future, I hope to undertake further training in restorative dentistry but life is like a box of chocolates – you never know what you will get!

Work the World specialise in creating overseas dentistry electives in Asia, Africa and Latin America. Their destinations provide eye-opening insight into the challenges associated with delivering healthcare in the developing world.

For more information about Global Opportunities at Queen’s, visit the Global Opportunities site.

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Global Opportunities international experience internship student success Student success stories Virtual internships Working globally from NI Working Globally in NI

My Internship With Queen’s International Office

Olivia Anderson, an International Business with German graduate completed a four-week internship with Queen’s International Office as part of our Working Globally from NI Internship Programme. Here is how she got on. 

This summer I had the great opportunity of completing a 4-week internship with the International Office at QUB. I applied for this at the end of my final year as I wanted to gain some experience in this area over the summer before moving on from university. When I saw the opportunities available in this internship programme I wanted to apply as I thought it would be interesting to be able to work on projects with a global perspective right here from Northern Ireland.

The application process involved an application form and then a video call interview which already enabled me to develop my skills in these areas. 

Although 4 weeks sounds like a very short time, and I was wondering how I would be able to get involved in projects within this timeframe, there was no need to worry. The internship was very much tailored to my interests and skills and the projects that I was involved in were genuinely interesting. I got to work on some research projects and do some competitor analysis as well as write blogs and think about how QUB is being marketed to students internationally and how this can be improved. It was so valuable to gain these skills and insights into how to carry these out and how the university attracts students from all over the world. 

Working in a virtual team

I also got the opportunity to connect with two other interns who were international students from China and India, and we worked on reviewing some of the university’s marketing material together. This was great to understand each other’s perspectives on how Queen’s is perceived. 

Before beginning my internship, I was unsure how it would be structured as I was working from home, however there were multiple calls per week with my supervisor with clear guidance on the projects and what they would like to be achieved by the end of the internship. This helped to clear up any questions and give some interaction where it could have been quite isolated.

What I really enjoyed about this internship programme was that the projects that were given to us were challenging enough that I was being pushed and developing new skills while also being given guidance and help and being able to change the scope of the projects along the way to suit my interests and skills. 

I am so glad I got accepted to this internship programme and would encourage anyone to apply and gain some great experience over summer which you will be able to carry forward with you into your future studies and career.  

Keep an eye on our events website for details of upcoming internship opportunities and funded programmes.