Author: Joseph Curran

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Graduate Success: Bethan Hughes, Allstate

Bethan Hughes

Hi, my name is Bethan and I’m a Full Stack Developer at Allstate Northern Ireland. Prior to that I studied the Master’s in Software Development part-time.

Describe your current role.

In my current role, I work on a cross-functional global team with teammates across the US, India and Northern Ireland. As a Full Stack Developer, I’m working with technologies such as React, JavaScript, Spring Boot and Java. The area I’m in has been working on a new auto insurance product that is designed to transform the way Allstate does business. It’s been really exciting getting to see the changes that I work on, the stories and features that I’m assigned right through developments and seeing them in action as they’re incrementally rolled out to select customers.

How did you get your current role?

Before I started the Masters in Software Development at Queen’s I had no previous computer science or technology experience at all. So the conversion course was instrumental in giving me those fundamental skills in programming and software development that enabled me to get the job with Allstate. I was also able to go to the EEECS Careers team to get to tailor-made advice on how to change roles into the Tech sector, on how to prepare for assessment centres and interviews which was really valuable and made me feel really prepared when I went up for my interview with Allstate.

What interview tips do you have for students/ graduates?

One of the things that came across really clearly to me in my interview process with Allstate was that they were looking for candidates from a range of backgrounds who would work well with others. It wasn’t so much about how technically knowledgeable you were but about how you would approach challenges. The assessment centre and interview were designed to let you show your skills in problem-solving, working as a team and communicating with others. One tip I have for students and graduates would be to practise using the STAR technique where you describe a situation, task action and result as this is a really good method for highlighting your skills.

What soft skills are most important in your role?

I would say some of the most important skills in my role are teamwork and how you communicate with others, the ability to give and receive constructive feedback, problem-solving and approaching challenges flexibly. These were all skills that I was able to practise and develop throughout my course at Queen’s. For example, working on programming assignments or on my group project in software development.

What training did you get when you started the role?

When I was offered the job with Allstate I was invited to join a specialist 12-week Full Stack Development training programme. This was a training programme that was part-time instructor lead or online group training and part-time working embedded with your team at Allstate. My colleagues were all really supportive of the time I spent in training and of also training me up within the team. It was also really nice to have a whole group on the same training programme where we could practise skills such as mob programming and group presentations and really learn how to work as a team of software developers, so the training was really excellent in preparing me to join my team full-time.

How have the people in your organisation inspired you?

One of the things that I really like about Allstate is that we have a graduate community of practice. This allows everybody who are early on in their careers to come together through virtual or in person events and get to know people working in other areas. We also get information sessions to help us decide what direction we might want to go with our career. It’s really good to have these opportunities to network with other people in other areas and to find out how your peers are getting on in the company.

Why would you recommend students and graduates apply to your firm?

I would encourage students and graduates to apply to Allstate as it’s a great company to start your career and learn and develop throughout. I’ve been with the company just over one year and in that time, they’ve introduced a 3-year graduate development scheme that helps graduates in their early stages of their careers to continue to learn and develop. Having been here one year I’ve now been able to gain a promotion and I have a clear direction for my career for the next two years at least.

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My Go Global Adventure: Iowa, USA

Louis with a friend at Universal Studios

Every year over 900 Queen’s students take the opportunity to go outside Northern Ireland to study or gain work-related experience. Louis Anthony, a Psychology student is one of them. Read how they got on..

What shocked you the most during your time abroad?

Whenever I went out on the Study USA programme, I never realised how different American culture really was to Northern Irish culture. I think it probably took me the guts of the first semester to really adapt to it. Not necessarily adapt to it but learn about it and really know the boundaries within it. But I think going forward, looking to my career, I’ll be able to reference that in interviews with how I was able to adapt to the culture and interact so positively with so many people from different cultures and from around the world at an American college. You know, I made friends out there that are absolutely going to be friends for life. I love the American culture, I love their humour, I love their optimism, I love the whole vibe you got off them. So, it’s definitely something I’ll be able to use in future job opportunities about how well I interacted with people from the American culture and also other international cultures.

What did you learn about yourself?

During my time in America, I realised I had skills I didn’t initially think I had. I was initially very worried about being home-sick and not being able to adapt to the culture but I realised, actually, I am very adaptable, when I went over there, which is something I was quite proud of. Obviously at the start I was kind of nervous and wasn’t sure how I’d be able to adapt to the culture and had a fair bit of self doubt but I think by just putting myself out there and, like, making myself feel uncomfortable I naturally became more adapted to the American culture. I feel proud of the fact that I was able to adapt and make the most of the year I was given. You know, I look back on it so fondly and I wish I could do it again to be honest but I feel proud that I was able to make the most of it and not let my self-doubt get in the way.

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My Go Global Adventure: Università degli studi di Trento, Italy

Cate Benson overlooking a town

Every year over 900 Queen’s students take the opportunity to go outside Northern Ireland to study or gain work-related experience. Cate Benson, a law student is one of them. Read how they got on..

What skills did you learn during your Erasmus trip abroad?

It honestly taught me so many skills, like it made me a lot more independent, I would say, like, as I said, I’d lived away from home, but it’s not the same if you’re not, you know, coming home every Friday, giving your mummy your washing or something, you know, it’s properly living by yourself in a different country. You don’t know anybody, you have to learn to sort things out for yourself and even, like, on the trips we went on obviously things went wrong. You got lost. You know, there’s always something going wrong. So, really helped problem-solving skills, like you just had to learn to deal with it and move on and be resilient, maybe, even that too

Cate Benson with friends

Sightseeing around Italy

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My Go Global Adventure: Toulouse France

Lydia on a high street

Every year over 900 Queen’s students take the opportunity to go outside Northern Ireland to study or gain work-related experience. Lydia Hossain, a Common and Civil Law with French student is one of them. Read how they got on.. 

Tell us about yourself.

Hi, my name is Lydia Hosain and I’m from County Donegal. I am studying Common and Civil Law with French at Queen’s University Belfast and the language part of my degree made it so that I had the opportunity of spending time abroad in my third year.

Lydia (3rd from right) with friends

Where did you go and why?

I travelled to Toulouse for my Erasmus year, spending a full academic year studying in UT 1. I decided on Toulouse because it’s really student-friendly and it has great weather. I took the plane to France with my mum and spent a few days holidaying; getting to know La Ville Rose.

Sightseeing around Toulouse

Who was the first person you met?

I quickly realised that Toulouse has a real supportive international student community as, although I felt really nervous in my introduction week, the first person that I met was an Italian student called Leonardo who helped settle my nerves and introduced me to other students who became my friends. I participated in Erasmus student-network events, the SN, which helped welcome newcomers and I quickly realised that everyone was going through the same thing.

What was the biggest culture shock?

Having visited France many times before, I was fairly surprised by the different culture of Toulouse, with its Occitan and Spanish influence and, honestly, how well-dressed French students were.

What was the most exciting part? Most memorable moment?

There were many highlights but the stand out one for me was just having complete freedom and being in a completely different country and having access to fantastic public transport that can take you anywhere around the city. But the most important one for me was making the most amazing friends and just the feeling, not to be cliché, but that the feeling that you can reinvent and truly find yourself. There were many memorable moments during my time abroad but, if I had to pick a few, it would be the one Euro train tickets that I was able to get to travel to towns all around Toulouse, travelling across Europe, experiencing cultural events where I was able to taste wine and cheese from all across the region and I even visited my first rugby match in Toulouse stadium and it was just amazing.

What knowledge and insight did you gain to help your career?

While I’m still studying, I can definitely say that I improved my transferrable work skills through working in hospitality in Toulouse where I learned a completely different work culture and definitely gained resilience to adapt to new situations. Working abroad, it really made me consider working in different countries in the future as well. So, I think that it has widened my choices for the future.

How was your time abroad different to what you had imagined?

One thing I discovered was that it’s definitely not lying when it’s said that France loves its paperwork. Bureaucracy is definitely a thing, however, I quickly adapted to it and realised that as long as you work with it and not against it, you’ll be fine. And I learned how resilient I am as an individual through all the processes and all the procedures that I had to go through. My year abroad was, honestly, better than I had imagined. Although time flew by, I spent it with friends, volunteering with the SN and ‘Les Piafs de la Rue’, helping homeless people and really just getting out and exploring the city and seeing what Toulouse had to offer.

How did you meet people?

I chose to live in student accommodation where I was immersed in the student experience and I made many new friends and met so many new people and I learned, really, a lot of things about different cultures. Through my volunteering role, I met and made really close friends, all of whom were international students just like me. The people that I met really inspired me as they were just themselves. They were educated in different countries, knew many more languages than me and they just had a really relaxed attitude about travelling and living in Europe that really inspired me.

In what ways has the experience built your confidence?

Through my experience, my confidence has really grown. Where I would have said “no” to an opportunity in the past, now I say, “why not?” I know I’ve really grown in myself and believe my outlook on life has definitely changed.

What advice do you have for fellow students who want to experience a similar time abroad?

The advice I would give is to really do your research beforehand and that going solo can be daunting but it’s really well worth it. And I would say to take every opportunity as it comes as the year is so incredibly short, to connect with people, and just have fun.

In what way do you feel you made a difference in your time abroad?

I feel that I made a difference through the friendships I made with others, being there for people when they needed it most and through helping the local homeless charities in my time volunteering; I found it was very rewarding.

What skills have benefited you the most?

The skills that would have benefitted me most is that I’m a people person. I love to communicate with others; I find it easy to make friends. I’m adaptable to new situations in the university and work and I found that having a sense of adventure really helped.

What’s the one thing you will never forget about your time abroad?

One thing I’d love to forget about my time abroad are all those mosquito bites but one thing I’d certainly remember are all the friendships that I made and how they helped me grow as a person. I would definitely recommend taking a year abroad or a Global Opportunity to any student studying at Queen’s.

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