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Workplace insight: Dale Totten: Allstate

Dale Totten

What are the values of your organisation?

Here at Allstate our values are extremely important. It is how we represent and conduct ourselves and not only as colleagues, but also towards our customers. Honesty and integrity is one of our core values. This is where we show honesty towards our customers and our integrity to do the right thing. We also have a core value of inclusive diversity. This is of course bringing in people from multiple cultures as not only as colleagues, but also as customers and this brings forward great ideas, drives innovation and is very important here at Allstate. We also have engagement as one of our core values. This is of course being engaged with each other to help along our shared purpose and to make sure that we are achieving our goals here at Allstate.

How inclusive an environment is your organisation?

Allstate is a very inclusive organisation. We welcome people from all different backgrounds and cultures and we encourage team engagement across these different cultures. This helps bring an inclusive environment for people within Allstate and for new people joining Allstate also. This also helps with our shared ideas and our different perspectives within our teams. It also can help with having a different out look on our goals, both within our team and also within our areas. So it is very important to have a good inclusive environment here within Allstate.

What social events bond you as a team?

Allstate host multiple events within different business areas across the organisation and these events are a great way of not only meeting new people but also getting to know your team better and your business areas better. Some of the events that I have been to have been pizza and barbecue meetups that have been provided for by Allstate. I’ve really enjoyed these events. I thought they were great for getting to know people from my team better and there’s also events that are hosted for across different teams and across the whole organisation. So there’s different events for different communities of practices, such as Dagrad community of practice which I am a part of and there’s also events that are for the whole organisation such as the sports and social events which I’ve also attended. All have been a great way to meet new people and to have some fun.

How easy is it to progress and carve out a career in your organisation?

When you first join Allstate as a graduate, you get introduced into all the different types of roles and areas within Allstate and that you have the potential of joining as a graduate. This is a great way of exploring all the different areas that are available and also finding out what you like and what you would find most interesting in going into as your role within Allstate. Once you’ve decided on your role, you’ll then be put into the two-year graduate programme. This programme is there to help you with your skills and help you with your ability to move up the ranks within Allstate. It offers you different types of promotion opportunities as well as different levels of training such as technical and soft skills training throughout as well.

What personal attributes are you looking for in recruits?

One of the key personal attributes you can have within Allstate is being a team player. You work within your team and you’re there to help share ideas, be collaborative and bring together solutions to problems you may have within your team and achieving goals within your business area. Largely you will work with other teams also within your business area and they’ll all be working towards a shared goal. This is why it’s such a key value within Allstate to be a team player as Allstate is always striving towards a shared purpose and therefore it requires teams and employees to work together to achieve Allstate’s goals.

Allstate are proud sponsors of our Autumn Fair.

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