Category Archives: Urgent Announcements

Acoustic testing (McClay Library) Wednesday morning, 18th October.

As part of a project to extend the McClay Library, acoustic testing will be carried out between 8.00 am  and 10.00 am on Wednesday 18 October 2017. There will be serious noise disruption throughout the building during this time. We … Continue reading

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Science Direct journals – You have entered an invalid username/password combination

If you receive the message You have entered an invalid username/password combination. Please re-enter your username and password and click the Sign in button. when accessing journals on the ScienceDirect platform please try accessing the ScienceDirect URL again.

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Error contacting your identity provider on Lexis Nexis

If you receive the message Error contacting your identity provider when accessing Lexis / Nexis platforms please clear your browser cache and cookies (see Clear your cache section on http://libguides.qub.ac.uk/eresources/help/troubleshooting) and access again.

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Student filestore (Q Drive) – full access restored

Full access to the student filestore (Q Drive)  has now been restored.  The restore process completed around 6 pm  Thursday evening (14th September).

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Library System Maintenance Tuesday Morning (20th June)

  We are carrying out essential maintenance on the Library System Tuesday 20th June and aim to have the system back by 9 am. The Library catalogue will not be available between 7am and 9am. Library self-service facilities and My Account … Continue reading

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Queen’s Wi-Fi not available Thursday 20th April

Maintenance work on the Queen’s Wi-Fi network on Thursday 20th of April means that the service is likely to be unavailable between 8.00 am and 11.00 am. There is also low risk of interruption on Wednesday 19th April and later … Continue reading

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Problem resolved – QCat Article Search and Internet Explorer

The issue with QCat Article Search not working with Internet Explorer is now resolved.

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Ebook access problems

Unfortunately there is a problem with the access to some of our ebooks hosted on the Dawsonera site. Dawsonera have informed us that they are working on resolving the problem but are unable to provide a timescale for resolution. We … Continue reading

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Wiley Online Library and the Cochrane Library

Access to Wiley Online Library and the Cochrane Library is now restored.

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Student Round-Up – October 2013

Study Environment Welcome to the University for the 2013-14 academic year. Whether you are a new or a returning student, I am sure you will spend a lot of time in the McClay Library over the months ahead and we … Continue reading

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