Picture Post Historical Archive – Trial Access Now Available

picturepostQUB staff and students have access to the Picture Post Historical Archive until 20th March 2017.  You can access it (on or off campus) from this link: http://queens.ezp1.qub.ac.uk/login?url=http://infotrac.galegroup.com/default/qubelfast?db=PIPO

Please let us know what you think of this resource:
https://www.surveymonkey.co.uk/r/QZRT6J7

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Daily Mail Historical Archive – Trial Access Now Available

QUB staff anddailymail students have access to the Daily Mail Historical Archive until 20th March 2017.  You can access it (on or off campus) from this link: http://queens.ezp1.qub.ac.uk/login?url=http://infotrac.galegroup.com/default/qubelfast?db=DMHA

Please let us know what you think of this resource:
https://www.surveymonkey.co.uk/r/QZLWKK2

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Resolved – ScienceDirect journals problem off campus

The problem with  off campus access to e-journals on the ScienceDirect platform has now been resolved.

We apologize for any inconvenience caused by the brief downtime.

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ScienceDirect journals problem off campus

There is currently a problem with the off campus connection to e-journals on the ScienceDirect platform.

We apologize for any inconvenience.

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2016 Customer Satisfaction Survey Results

Thanks to everyone who responded to our Customer Satisfaction Survey in November/December last year.  The survey forms part of the Library’s Customer Service Excellence Accreditation and we are very please with the positive response.

Over 94% of respondents indicated they were satisfied or very satisfied with the Library service overall.  You can see the full results here Customer-Satisfaction-Survey-2016.

The word cloud below is created from the positive comments respondents submitted to the survey.positivewordcloud

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Queen’s University Belfast Submits APC expenditure for 2016

The Library’s Open Access Team has submitted, on behalf of the University, an Article Processing Charges (APCs) expenditure report to Jisc Collections for 2016.

For the past three years Jisc Collections have been working with higher education institutions to collect and openly release article-level data on their APC expenditure.

In 2016 Queen’s University Belfast had a total APC spend of £223,636.14 which enabled 162 articles by Queen’s authors to be made open access via the gold route.

This is a significant increase in both APC spend and the number of articles made open access in comparison to 2015.

Other points of interest:

  • The average cost of an APC has increased by £258 in comparison to 2015.
  • 62% of APCs were paid to hybrid journals. This represents a considerable increase in the popularity of hybrid journals in comparison to 2015, when only 44% of APCs were paid to hybrids.
  • The top three most expensive publishers were:
  1. Society of Exploration Geophysicists – average APC paid = £5531.
  2. American Chemical Society – average APC paid = £4017.
  3. Optical Society of America – average APC paid = £2821.

The full report can be viewed on Queen’s Research Portal.

If you would like to know if your paper is eligible for Gold Open Access, check out our LibGuide or email openaccess@qub.ac.uk.

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Improving your Library – Did you know?

Away from the library desk, our staff work hard behind the scenes to ensure that the service we provide is the best it can be.

Did you know?

  • 100% of all returned books are available to customers within one working day.
  • 100% of interlibrary loan requests are actioned within 3 working days of your request.
  • Core library systems are available 99.3% of the time, with the majority of systems available 24/7.

Remember, your opinion matters to us – please use our feedback form if you wish to leave any comments, enquiries or complaints regarding our performance.  97.9% of our customers are satisfied with our responses to their feedback, enquiries and complaints.

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Improving your Library – Did you know?

  • Did you know that 95% of our customers feel that library staff who deliver training are friendly and helpful and 93% are happy that they were knowledgeable about their subject?
  • Did you know that on average we serve our users within 2 seconds of arrival at a library service point during staffed hours and 99% of our phone calls are answered within 14 seconds?
  • Did you know that we work hard to acknowledge 99.8% of enquiries within 1 working day and provide an initial response to 99.9% within 3 working days?

Your opinion matters and we welcome your feedback.

Best wishes for 2017.

Library Services

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Cambridge University Press e-books added to the Library catalogue for 2017

Records for close to 17,000 Cambridge University Press e-books have now been added to the Library catalogue. The books are published from 2012 onwards and will be available in full text e-book versions from CUP throughout 2017.

The titles available can also be reviewed and accessed directly from the ‘Cambridge Core‘ website. Choose the ‘Browse by Subject’ option see book titles listed by subject heading. The e-book subject headings can be found just below the journals listed for each subject area. An option to ‘show content I have access to’ limits the e-book titles to those available for 2017.

At the end of the year the Library will purchase the most used titles for permanent e-book access, so it makes sense to make as much use of the books as possible.

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New international law sources from the Library

The Library subscription to the Oxford Reports on International Law now includes the following new modules:  International Criminal Law, International Human Rights Law, International Trade Law, and International Courts of General Jurisdiction.

Select Oxford Public International Law under ‘Product Selector’ on the home page for the Reports and then ‘Browse All’ to review content.

A link to the Oxford Reports is also available from the Libguides law page for International Law at http://libguides.qub.ac.uk/law/public_international_law.

The page includes, in addition, links to Library international law subscriptions from HeinOnline (including the UN Law Collection) and the American Society of International Law (International Legal Materials).

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