Improving your Library – Did you know?

  • Did you know that 95% of our customers feel that library staff who deliver training are friendly and helpful and 93% are happy that they were knowledgeable about their subject?
  • Did you know that on average we serve our users within 2 seconds of arrival at a library service point during staffed hours and 99% of our phone calls are answered within 14 seconds?
  • Did you know that we work hard to acknowledge 99.8% of enquiries within 1 working day and provide an initial response to 99.9% within 3 working days?

Your opinion matters and we welcome your feedback.

Best wishes for 2017.

Library Services

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Cambridge University Press e-books added to the Library catalogue for 2017

Records for close to 17,000 Cambridge University Press e-books have now been added to the Library catalogue. The books are published from 2012 onwards and will be available in full text e-book versions from CUP throughout 2017.

The titles available can also be reviewed and accessed directly from the ‘Cambridge Core‘ website. Choose the ‘Browse by Subject’ option see book titles listed by subject heading. The e-book subject headings can be found just below the journals listed for each subject area. An option to ‘show content I have access to’ limits the e-book titles to those available for 2017.

At the end of the year the Library will purchase the most used titles for permanent e-book access, so it makes sense to make as much use of the books as possible.

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New international law sources from the Library

The Library subscription to the Oxford Reports on International Law now includes the following new modules:  International Criminal Law, International Human Rights Law, International Trade Law, and International Courts of General Jurisdiction.

Select Oxford Public International Law under ‘Product Selector’ on the home page for the Reports and then ‘Browse All’ to review content.

A link to the Oxford Reports is also available from the Libguides law page for International Law at http://libguides.qub.ac.uk/law/public_international_law.

The page includes, in addition, links to Library international law subscriptions from HeinOnline (including the UN Law Collection) and the American Society of International Law (International Legal Materials).

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Trial Access to AMD’s Eighteenth Century Journals

Image 1QUB staff and students now have trial access to Adam Matthew Digital’s Eighteenth Century Journals (access ends on January 11th 2017).  You can access the database from this linkPlease note that PDF downloading is not available.

Bringing together rare journals printed between c.1685 and 1835, this resource illuminates all aspects of eighteenth-century social, political and literary life. Topics covered are wide-ranging and include colonial life, provincial and rural affairs, the French and American revolutions, reviews of literature and fashion throughout Europe, political debates, and London coffee house gossip and discussion.

We would like to hear your thoughts about this resources: https://www.surveymonkey.co.uk/r/7M75Y6B

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Trial access to English Historical Documents

ehdQUB staff and students have trial access to Routledge’s English Historical Documents database until 22nd Janurary 2017.

You can access the database (on-campus only) from this link:
http://www.englishhistoricaldocuments.com

We would like to hear what you think of this resource:
https://www.surveymonkey.co.uk/r/LW22LYZ

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Library complaints policy – help us find out when things go wrong

The Library is currently working towards Customer Service Excellence revalidation. As part of this exercise we are consulting groups of users on various policies. Our Complaints Policy is an important element in our customer services strategy and we want to be sure that it is fit for purpose. This brief survey will only take a few minutes to complete and we would greatly appreciate your help in reviewing this procedure.

Help us to find out when things go wrong – so we can put them right.

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QUB Library Christmas Jumper Day

The QUB Library will celebrate Christmas in style this year with a Christmas Jumper Day on Friday the 16th of December.

To join us, wear your best (or worst!) Christmas jumper on the 16th of December and post a selfie or group photo with the hashtag – #ChristmasJumperQUB.  An amazon voucher will be awarded to the best effort.

All QUB Library branches are involved too, so don’t forget to keep an eye out for library staff in a fetching array of seasonal sweaters!

Stay tuned for more festive fun on Twitter @QUBLibrary, @QUBMedicalLib  and Facebook @QueensUniversityBelfastLibrary and @QUBMedicalLibrary

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McClay Library: Opening Hours: Overnight + Christmas Holidays

24-Hour Opening 

The McClay Library will remain open overnight from Sunday morning till Friday night between 04 and 16 December 2016, and again from 03 till 23 January 2017. During these five weeks, study facilities on the upper floors will be available until 2 o’clock in the morning. There is no change to the staffed service hours. See the Library’s opening hours for full details.

Christmas and New Year Opening

On the weekend before Christmas, the Library will open at the normal time of 10:00 on Saturdays and 12:00 on Sundays and close at 2 o’clock the following mornings.

From Monday 19 till Friday 23 December the Library will open at 08:00 as normal but will close at 20:30 except on Friday when it will close at 17:30 for Christmas.

The Library will be closed from Saturday 24 till Tuesday 27 December inclusive.

The Library will offer exceptional opening, primarily to facilitate students studying for exams, for five days when the University is closed.

From Wednesday 28 till Friday 30 December the Library will open at 09:00 and close at 21:00. In addition to providing study access, a limited staffed service will be available on those three days from 09:00 till 17:00.

The Library will also open for studying on Saturday 31 December and Monday 02 January from 09:00 till 21:00. On these dates there will be no staffed services available.

Overnight opening resumes from 08:00 on Tuesday 03 January.

Access to the Library

Library members and visitors must have a valid card to obtain admission. During this busy period, additional identification checks will be in place.

Students studying at other Universities who wish to use the Library for reference purposes during the Christmas period should apply well in advance by completing the Student Vacation Access Registration Form  To ensure that you receive your pass in time, applications must be submitted before Monday 19 December.

 

 

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Launch of CONUL Strategy 2016–2019

The Board of CONUL (Consortium of National and University Libraries) will hold the launch of:

‘Ireland’s memory, Ireland’s discovery: CONUL Strategy 2016–2019’

at 5.30pm on Tuesday, 22nd November at the Royal Irish Academy, 19 Dawson Street, Dublin 2.

Irish research library collections hold Ireland’s memory and enable Ireland’s discovery. CONUL is at the heart of Ireland’s global advance as a place of new research, of digital depth and cultural breadth.

Minister for Education and Skills, Mr Richard Bruton, T.D. will officially launch the Strategy which outlines the Consortium’s vision for the next three years.

Please contact conul@dhr.ie for more information.

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Trial Access to London Illustrated News Historical Archive

ILNQUB staff and student have access to Gale’s London Illustrated News Historical Archive 1842-2003 until 12/12/2016.

You can access it from the following link:
http://infotrac.galegroup.com/default/qubelfast?db=ILN

We’d like to hear what you think of this resource – please leave your feedback here.

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