Library complaints policy – help us find out when things go wrong

The Library is currently working towards Customer Service Excellence accreditation. As part of this exercise we are consulting groups of users on various policies. Our Complaints Policy is an important element in our customer services strategy and we want to be sure that it is fit for purpose. This brief survey will only take a few minutes to complete and we would greatly appreciate your help in reviewing this procedure.

Help us to find out when things go wrong – so we can put them right.

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Entertainment Industry Magazine Archive trial now available

The Entertainment Industry Magazine Archive is an archival research resource containing the essential primary sources for studying the history of the film and entertainment industries. It ranges from the era of vaudeville and silent movies through to 2000. The core US and UK trade magazines covering film, music, broadcasting and theatre are all included, together with film fan magazines and music press titles. Magazines have been scanned cover-to-cover in high-resolution colour, with granular indexing of all articles, covers, ads and reviews.

This trial will be available until 14 November 2014.

On campus trial access available here

Please let us know what you think of this resource by filling in the short survey here

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Over 6,000 OUP e-books added to to the QCat Library Catalogue

E-book access to over 6,000 Oxford University Press titles has now been added to the QCat Library Catalogue. The e-books will be available until April 2015 and cover a broad range of subjects in the arts, humanities and social sciences. After April, the Library will retain up to 200 of the most used titles as permanent additions to the catalogue.

The books can also be accessed by title area from the Oxford Scholarship website. Full text access is available both on and off campus (Queen’s login required for off campus access).

Titles are available from the following subject collections: History, Law, Linguistics, Literature, Music, Religion, Classical Studies, Philosophy, Political Science, Business & Management, Economics & Finance, Sociology, and Social Work.

As we will only be able to retain a relatively small proportion of the e-books now available, we would encourage everyone to make full use of the titles in the period to April 2015, in order that our purchased titles will best reflect current research and teaching interests.

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Ebook access problems

Unfortunately there is a problem with the access to some of our ebooks hosted on the Dawsonera site.

Dawsonera have informed us that they are working on resolving the problem but are unable to provide a timescale for resolution.

We apologise for the inconvenience caused. Please contact your Subject Librarian for more information.

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Facebook competition for Queen’s medical students

*GIVEAWAY TIME!*

Are you a strapped-for-cash QUB medical student? The Medical Library has 13 copies of the “Oxford Handbook of Clinical Diagnosis” (2nd edition) to give away. To enter this competition, all you need to do is:

1) LIKE our facebook page
2) LIKE the completion status on facebook…
3) SHARE the competition status with your friends on facebook

Clinical Diagnosis

Competition closes at 5 pm Friday 17th October. The lucky winners will be randomly selected on Monday 20th October and notified via a private message.

(This competition is run solely by the Library at Queen’s, and is in no way sponsored, endorsed, administered or associated with Facebook.)

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Loeb Classical Library – Trial Access

loebQUB’s 60 day trail access to the digital version of the Loeb Classical Library starts today (09/10/2014).  Access is available on campus from the following link: http://www.loebclassics.com

We would be very grateful for any feedback on this resource – please let us know what you think: https://www.surveymonkey.com/s/RQ83YDN

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Getting to know the Library at Queen’s

Do you want to use the Library but are not quite sure how to?

Whether you are a new student or just need a refresher, you can go to a new guide especially designed to introduce you to the Library.

Covering all the information you’ll need to get started, check out http://libguides.qub.ac.uk/newstudents to help you out.

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Open Access Week: 20 to 26 October 2014

The Library has planned a series of events to celebrate Open Access Week 2014: 

HEFCE Policy for Open Access and the Next REF

Thursday 23 October 2014
11.00 am to 12.00 pm
Auditorium, McClay Library

During this session we aim to demonstrate what you need to do in order to comply with the HEFCE Open Access Policy and to ensure that your work is eligible for the next REF. Information on how to comply with the RCUK and Wellcome Trust Open Access policies will also be discussed. There will be time at the end of the session for questions and one-to-one demos so please bring along the accepted manuscript (post-print) version of your research papers if you need any help or advice about depositing your work in Pure.

To book a place, log into Queens Online then select ‘Training Courses’ from the ‘Other’ section on the left of the screen.

Research Portal Prize Draw for Staff

If you deposit the accepted manuscript (post-print) version of one of your research papers in Pure during Open Access Week, you will have the chance of winning a £50 Amazon voucher! The winner will be chosen at random so the more full text deposits you make, the more chances you have to win!

Open Access Training Course

Friday 24 October 2014
10.00 am to 11.30 am
Auditorium, McClay Library

Open access (OA) can help open your research to the world, increase your readership and potential impact. Come along to this session to learn about open access, the routes to open access and the support the Library provides for OA.

To book a place, log into Queens Online then select ‘Training Courses’ from the ‘Other’ section on the left of the screen.

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New-look Library website

Find your way around the new-look Library website with this handy Visual Guide.

new-look library webpage

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Resource Development and Management Policy

The Library’s Resource Development and Management Policy has been updated and we would welcome any comments from library users before the document is finalised.

Comments can be made using our online Feedback Form.

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