Access to Library Services

This problem has now been resolved.

Apologies for the problems with Library Services off-campus. Our colleagues are working to resolve these as quickly as possible and we will keep you informed via our blog, Facebook and twitter.

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Library achieves Customer Services Excellence

Library Services has now achieved certification against the Customer Service Excellence (CSE) Standard following an accreditation visit in March.

We are delighted with the outcome and very grateful to colleagues and customers who helped in any way, especially those who were involved in the assessment visit.

The assessment concluded that the Library successfully achieved compliance against 49 criteria, “Compliance Plus” against 7 criteria and partial compliance against only one criterion. This has involved a lot of hard work by many Library staff over the last eighteen months but has brought real benefits in terms of team working, service development and further embedding of a customer-focused culture.

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Book Availability Survey – Thank You!

booksThanks to everyone who completed the recent book availability survey – your input and time is greatly appreciated.  Congratulations to Nur who won the Amazon voucher.

We are working through the data, but the good news is that 87% of postgraduate taught students and 84% of undergraduates who borrowed books reported that the books they needed were “always” or “usually” available on the shelf.

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QCat Article Search problem resolved

The problem with QCat Article Search has now been resolved.

We regret any inconvenience that the problem may have caused.

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RIPM database trial until 21 April 2015

A trial of The RIPM Online Archive (Full-Text) and the new RIPM e-Library of Music Periodicals (Full-Text) will be available to all staff and students until 21 April 2015. These two databases contain over 700,000 searchable pages of complete runs of rare music journals not found in any library or any other online resource, spanning a period of some two hundred years. Both are available during this trial period.

RIPM offers a unique, searchable collection of complete full-text music journals from C.P.E. Bach to Berg and Bartok, and from Schubert to Schoenberg and Stravinsky.

For access to this trial click on the link below:

RIPM trial

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Library Ambassador – opportunities



Are you interested in library work ?

Would you like to help other students ?

Are you friendly, approachable, outgoing and reliable ?

 We are recruiting a small number of Library Ambassadors to work in the McClay at the beginning of the next academic year.

 What is a Library Ambassador ?

A voluntary, unpaid, temporary post for students who would like to help new students settle in and find their way around the Library at the beginning of term.

You may be able to use the experience to contribute towards the Degree Plus Award (Category B).

What do Ambassadors do?

They help new students with the self-service facilities, show them how to find books, explain how to print and scan and, answer straightforward queries.

They may also provide guided tours and help at the Welcome Stand in the Library.

Requirements ?      

  • A Queen’s student re-enrolling in September 2015
  • Able to attend 2 or 3 training sessions in September
  • Available to work weeks beginning 21 September, 28 September and  5 October 2015
  • Willing to work 2 hours (between 11am and 4pm) on  3 days for  3 weeks (18 hours in total)

How to apply …

Send an A4 page as an email attachment to the with “Library Ambassador Volunteer” in the subject heading.

Include the following information: -

1. Your name, student number and Queen’s email address.

2. What you are studying and at what level

3. An outline of any relevant experience or aptitude

4. The reasons why you want to work as a volunteer in the Library.

5. A summary of what you could contribute if selected

The closing date for applications is Friday 24th April 2015.

Who will be selected ?     

On the basis of this application a small number of students will be invited for an informal chat at the end of May / early June

It will be a chance for you to decide if you are interested in committing and, for us to decide if you would be suitable for the role.

It will also be an opportunity for you to bring forward ideas for supporting new students in the library.


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Countdown to the New HEFCE Policy on Open Access has Begun

With only one year to go, the countdown is on to 1st April 2016 when HEFCE’s policy for open access in the post-2014 REF will be implemented. Non-compliance with the policy will mean that papers are not eligible for assessment and will be given an unclassified score.

In brief HEFCE have mandated green open access. The policy has two major parts:

  • a requirement to deposit final peer-reviewed manuscripts of journal articles and conference proceedings into an institutional repository or subject repository within three months of acceptance; and
  • a requirement that papers are made open access as soon as possible after publication and do not exceed the embargo limits (12 months REF Main Panels A & B; 24 months REF Main Panels C & D).

The policy will apply to all manuscripts accepted for publication from 1 April 2016 but you are encouraged to start uploading your accepted papers now to Pure.

There is a dedicated Open Access Team available to assist you and lots of help and advice on the Library webpages. For further information or assistance, contact the Open Access Team; we are here to help:

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Twenty-Four Hour Opening (McClay Library)

Tweny-four hour opening commences on Wednesday 08 April at 08:00 and runs until Saturday 06 June at 17:30

During this period the McClay Library will be open continuously from 08:00 on Sunday mornings until 02:00 on Friday nights and, from 06:00 till 02:00 on Saturdays.

On May Day ( Monday 4th) the Library wil be open from  09:00 – 21:00. Study facilities will be available but no staffed services. The Library will shut at 02:00 the previous evening and re-open at 08:00 the following day.

To obtain admission a valid QUB Card will be required. Please note that the lending of a student card, or the sharing of credentials (username/password), will be treated as a serious disciplinary matter.

Full details of the opening hours are available at:

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Easter Opening – McClay Library

The McClay Library will be open for study 9.00am-9.00pm (Security cover only) on Friday 3 April and Tuesday 7 April.

It will be closed Saturday 4 April-Monday 6 April inclusive.

Full staffed services (and 24 hour opening for semester 2) will run from 8.00am on Wednesday 8 April.

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Full Text through QConnect problem resolved

The problem of Full Text through QConnect links not working on QCat Article Search has now been resolved.

We apologize for any inconvenience this may have caused.

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