Author Archives: libsupport

Standards of Service: improving your Library

The Library has developed a suite of customer-focused service standards and we measure our performance against these standards annually. The infographic below indicates how our service performance has improved in various areas over the past five years indicating the positive … Continue reading

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McClay Library Additional Opening – Vacation Sundays

We Will be introducing Sunday Vacation opening for a nine week period starting on 28 July and ending on 22 September 2019. On Vacation Sundays: • There will be study access only. • The entire ground floor will be open. … Continue reading

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Library Systems – Scheduled Maintenance Tuesday 12/03/19

Library Systems will be carrying out some essential maintenance on our catalogue search on Tuesday 12th March 2019. The catalogue will be unavailable from 08:00 am (GMT) on Tuesday 12th March for approximately 2 hours. My Account will be unavailable … Continue reading

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Library Systems – Scheduled Maintenance 16/01/19

Library Systems will be carrying out some essential maintenance on our catalogue search on 16th January 2019. The catalogue will be unavailable from 10:00 pm (GMT) on 16th January for approximately 4 hours. My Account will be unavailable and it … Continue reading

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