Thank you to everyone who responded to the Medical and HSC Library Opening Hours Survey 2017. The survey ran from 25 April to 19 May and its focus was to gauge opinion about the opening hours and whether they met the needs of our users. The survey attracted a response rate of 5%. Comments and feedback received have been analysed by library staff and we have identified some areas where we thought it would be useful to respond:
Staff in the Medical and HSC Library are making enquiries about getting additional electrical sockets in the Fry Room. This may not be possible due to cabling and the cost involved.
Location, parking and transport
The Medical and HSC Library is located in the Mulhouse Building on the Royal Victoria Hospital site. It is accessible on foot, by car or by using the free shuttle bus running between the Belfast City Hospital site and the Royal Victoria Hospital site. Use of the car parks, and the cost of car parking is controlled by Car Parking Services on the Royal Victoria Hospital site and is outside of the Library’s control.
Extended opening at exam time
The Medical and HSC Library strives to offer students and other users the best customer service possible. However, it is not always possible to offer extended opening in the morning and at exam time. Changes to opening hours have to be weighed up with regards to usage versus expenditure on heating, lighting, staffing and the security of users and staff on the site.
Using Trust logins in the Medical and HSC Library
As Hospital Trusts process and transmit personal and confidential patient data and commercially sensitive information, access to their networks must be strictly controlled and they are not able to facilitate Trust Logins from the Medical and HSC Library site.