How to Contact Us

CANVAS VLE

Canvas Tier 1 Support are available 24x7x365 for all staff and students. The team support technical queries as well as providing advice on how Canvas can be used, the ‘how do I’ type questions. The Canvas Tier 1 Team can be reached via the ‘Help’ menu in Canvas. A number of contact methods are available to you:

SUPPORT TICKET

Submit a Ticket via Canvas ‘HELP‘ menu

PHONE

+44-(0)-80-0060-8549 (Staff & Students)

EVERYTHING ELSE

The IT Service Desk is the central point of contact for staff and students seeking advice and support for all IT related services.  Calls are logged against your staff or student number so please have this available. For Office 365 support please contact your School Computing Officer or contact the IT Service Desk via Request IT Support (directly below).

SUPPORT TICKET

Request IT Support by logging a Ticket

DROP IN

McClay Library, 10 College Park Ave, BT7 1LP

PHONE

(028) 9097 3760 (Staff & Students)