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Microsoft Teams


Microsoft Teams is your ‘all-in-one’ app for communication at Queen’s. Meetings, IM Chat, Group Chats, file storage and collaborative workspaces are all offered through the flexible Teams platform.

Part of the M365 portfolio, all staff and students have access to Microsoft Teams and will quickly find that it’s the go-to tool for collaborating with your fellow QUB colleagues and interacting with your fellow students.

Microsoft Teams is available as a desktop app, web app from, and is also available to install on your smartphone with intuitive iOS and Android apps.

Teams Updates

Microsoft Teams is continually offering new and exciting updates to further enhance the platform. In early 2024, users saw the global release of Microsoft Teams 2.0, offering a faster, more reliable user experience with an improved look and feel. Stay up to date with the latest updates from our central IT colleagues, Digital & Information Services. See more below under Support and Guidance.

Support and Guidance

Accessing the Service

Microsoft Teams can be launched from your desktop once installed on your device. If you don’t already have the app, please visit Microsoft's site to securely download. Alternatively, the web app can be accessed via – log in using your QUB username and password.


In-person: The IT Training Unit (Digital & Information Services) offer regular virtual training sessions. Refer to the IT Training Unit training schedule for details on how to register.
Online training resources including FAQs are available at the IT Training Unit SharePoint site (log in using your QUB email address and password).

Help & Support

If you experience any problem accessing or using the 365 apps please contact your School Computing Officer. Most schools/faculties have a local Office 365 Champion who is aware of new developments in Office 365 . Contact the IT Training Unit to find out who your local champion is: . If no local support is available, please contact the IT Service Desk via email  or from the Quick links section of Queen’s Online.