Last Semester we carried out a major survey to find out what students think about the Short Loan Collection in the McClay Library.
We got a huge response and have listened to everything you said!
So now, as a result of your feedback, we are making big changes to the loan periods and the fines to improve the service.
These changes are outlined below and will take effect from the beginning of term, MONDAY 28 SEPTEMBER 2015
You asked … for more convenient / flexible return times
You dislike … having to return books by 10 o’clock on Monday mornings
We . . . abolished specific return times
All Short Loan books can now be returned at any time of the day or night on the due date.
You said … fines accumulate too quickly
You think … the overdue charges are confusing
We . . . abolished the hourly fine rate
The hourly fine rate has been replaced by a daily charge.
The fine for the late return of all Short Loan items (1– Night, 2-Night and 7-Night) is now the same — £2.50 per item per day.
You asked … for books in very heavy demand to be available for use only in the Library
You said … it’s difficult to get hold of recommended texts in time to meet deadlines
We . . . created a Short Loan Reference category
A small number of books cannot be borrowed—they are only for use in the Short Loan area.
You said … the 1-Night Loan period is too short
We . . . discontinued 1-Night book loans
The 1-Night books can now be borrowed for 3 days (2 nights).
Please note that although DVDs and videos can only be borrowed for one night they may be returned at ANYTIME the following day.