Microsoft Teams


Microsoft Teams is an app in the Office 365 suite of applications. It is used for collaborative work between groups of staff, staff and students, students for video calls which facilitate teaching, seminars, and other meetings; for communications via Chat, sharing files and using the other Office 365 apps with people in the Team. Teams meetings can be recorded. 

Support & Guidance

Accessing the Service

Teams can be accessed via Office 365 – (log in using your student number and password). Teams can be used in your preferred browser (Chrome, Edge, Opera, Firefox, Safari..). It is recommended that you use Teams via the Desktop version (you are prompted to download the app the first time you use Teams on your device). 

Training & Support

In-person: The IT Training Unit (Information Services) offer regular virtual training sessions.  Refer to the IT Training Unit training schedule for details on how to register. 

Online training resources including FAQs are available at the Queen’s Office 365 Training site(log in using your staff number and password). 

How to Get Help

If you experience any problem accessing or using the 365 apps please contact your School Computing OfficerMost schools/faculties have a local Office 365 Champion who is aware of new developments in Office 365 . Contact the IT Training Unit to find out who your local champion is: no local support is available, please contact the IT Service Desk via email or from the Quick links section of Queen’s Online.