Away from the library desk, our staff work hard behind the scenes to ensure that the service we provide is the best it can be.
Did you know?
- 100% of all returned books are available to customers within one working day.
- 100% of interlibrary loan requests are actioned within 3 working days of your request.
- Core library systems are available 99.3% of the time, with the majority of systems available 24/7.
Remember, your opinion matters to us – please use our feedback form if you wish to leave any comments, enquiries or complaints regarding our performance. 97.9% of our customers are satisfied with our responses to their feedback, enquiries and complaints.