Problem with Access to Healthcare Library resources
There is currently a problem accessing some of our resources. We are working to restore access as a matter of urgency. Our apologies for the inconvenience. *NOW RESOLVED*
Category: Notices Archive
Can I still request books and articles when the Healthcare Library of Northern Ireland is closed?
During the Library closure period you will still be able to use the Place Request option online for article requests as Library staff will still be working remotely. Unfortunately we...
COVID-19 Library Update
The Healthcare Library of Northern Ireland has been closely monitoring the ongoing escalation of measures that are being applied to limit the spread of the Covid-19 (coronavirus) across the UK,...
Alert – ProQuest Maintenance – 9th February 2020
ProQuest will be performing maintenance on Sunday 9th February, from 3.00 am until 3.00 pm. During this period Healthcare Library members may not be able to access ProQuest resources. More...
On the move? Update your membership details with the Healthcare Library!
It is important to update your membership details with the Medical & Healthcare Library if you move to a new location or post. This will ensure you receive a seamless...
Update: Library Complaints Policy – Help Us Find Out When Things Go Wrong Survey
Thank you to everyone who responded to our Library Complaints Policy Survey. It would appear that overall you seem happy with the policy and know how to feedback to us....
Alert – ProQuest Maintenance – 21 December
ProQuest will be performing maintenance on 21st December 2019. Healthcare Library members will be able to access the platform but the following functionality will be impacted: Ebooks Maintenance: Viewing Ebooks...
Library complaints policy – help us find out when things go wrong
The Library is currently working towards Customer Service Excellence revalidation. As part of this exercise we are consulting groups of users on various policies. Our Complaints Policy is an important...
Resolved – Clinical Key e-Book access
Problems accessing Clinical Key e-books from the Healthcare Library Catalogue have now been resolved. Access to these titles no longer needs to be via the Clinical Key platform. All titles...
ProQuest Ebook Central – technical issues
Update – ProQuest have announced this afternoon that the reported the Ebook Central problem is now fixed. From their status page: Fixed 2019-11-13 15:25:33 UTC Good news – the issue...
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