Password Problems
Update 3pm 3/12/2020 The issue with Healthcare Library passwords has now been resolved. If you experience any further issues with access to your account or Healthcare Library resources please email...
Category: Notices Archive
Old posts for reference
Access to Healthcare Library resources – problem now resolved
The problem with access to Healthcare Library resources has now been resolved. We apologize again for the inconvenience this may have caused.
Problem with Access to Healthcare Library resources
There is currently a problem accessing some of our resources. We are working to restore access as a matter of urgency. Our apologies for the inconvenience. *NOW RESOLVED*
Can I still request books and articles when the Healthcare Library of Northern Ireland is closed?
During the Library closure period you will still be able to use the Place Request option online for article requests as Library staff will still be working remotely. Unfortunately we...
COVID-19 Library Update
The Healthcare Library of Northern Ireland has been closely monitoring the ongoing escalation of measures that are being applied to limit the spread of the Covid-19 (coronavirus) across the UK,...
Alert – ProQuest Maintenance – 9th February 2020
ProQuest will be performing maintenance on Sunday 9th February, from 3.00 am until 3.00 pm. During this period Healthcare Library members may not be able to access ProQuest resources. More...
On the move? Update your membership details with the Healthcare Library!
It is important to update your membership details with the Medical & Healthcare Library if you move to a new location or post. This will ensure you receive a seamless...
Update: Library Complaints Policy – Help Us Find Out When Things Go Wrong Survey
Thank you to everyone who responded to our Library Complaints Policy Survey. It would appear that overall you seem happy with the policy and know how to feedback to us....
Alert – ProQuest Maintenance – 21 December
ProQuest will be performing maintenance on 21st December 2019. Healthcare Library members will be able to access the platform but the following functionality will be impacted: Ebooks Maintenance: Viewing Ebooks...
Library complaints policy – help us find out when things go wrong
The Library is currently working towards Customer Service Excellence revalidation. As part of this exercise we are consulting groups of users on various policies. Our Complaints Policy is an important...
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