The Healthcare Library of Northern Ireland

Evidence, resources and updates for health and social care.

Author: Majella O’Neill

  • CINAHL, SocINDEX and Health Business Elite: act now to protect your saved searches and folders

    EBSCO is rolling out a new and improved interface for CINAHL, SocINDEX and Health Business Elite, designed to make searching faster and more intuitive for clinical practice, audit and research.

    This is a positive change overall — but some personal content will not move across automatically. If you use saved searches, alerts or folders, it is important to review your account now so that you do not lose anything important.

    What will transfer

    • Saved articles stored in My Folder
    • Saved searches (once you log in to the new interface)

    What will not transfer

    • Search alerts
    • Journal alerts
    • Custom folders

    What you should do now

    To avoid losing valuable material, we recommend that you:

    • Check any custom folders you have created
    • Move important items into My Folder where possible
    • Download or export content from custom folders if needed
    • Make a note of any alerts or saved searches you may need to recreate

    Why this matters

    If you rely on saved evidence for patient care, service improvement, teaching or research, losing folders or alerts could mean losing access to material you may need again. Taking a few minutes now will help ensure that your key content is preserved before the change takes effect.

    The new EBSCO interface should make searching easier in the longer term — but a small amount of preparation now will help you move across smoothly.

    Need support?

    For immediate help, contact our specialist librarians:
    👉 Healthcare Library specialist support

    For reference guidance on the new interface, see our LibGuide:
    👉 https://libguides.qub.ac.uk/healthcarelibrary/ebsconui

  • Branch Closures

    The Healthcare Library of NI sites at RVH, MBC, and Craigavon will be closed from 2 pm on 10th June and all day on 11th June. Staff will be working remotely to answer queries via email or the Chatbot, and access to e-resources are still available at Healthcare Library of Northern Ireland

    We apologise for any inconvenience this may cause.

  • Library Account Checker

    The new Library Account Checker lets you see if your account is active. It shows your expiry date, user group, entry history, loans and charges. Use it if you are having problems logging in to e-resources, borrowing items, entering the McClay Library, or simply want to check your account is up to date.
    Log in with your Healthcare Library credentials to get your summary by email.

    https://go.qub.ac.uk/checklibraryaccount

  • Easter Opening Hours 2025

    Healthcare Library branches will be closed from 18th April to 22nd April inclusive in:

    • Belfast Trust
    • Northern Trust
    • South Eastern Trust
    • Southern Trust

    The Western Trust branch will be closed on Monday 21st and Tuesday 22nd April

    Search our library website and login with your library account to access online resources while we are closed.

  • Not sure how to log in?

    The Healthcare Library sign-in system has changed and we are aware that logging in has become more complicated especially if you are working on a Trust device.

    With differences between Trusts there is no one-size-fits-all solution and we have added our recommendations for your Trust here. This page can also be accessed from a link above the search box on the Healthcare Library homepage.

    Please contact us at Tech.Support@healthcarelibrary.qub.ac.uk if you are still unable to login.

  • Password Problems

    Update 3pm 3/12/2020

    The issue with Healthcare Library passwords has now been resolved. If you experience any further issues with access to your account or Healthcare Library resources please email tech.support@healthcarelibrary.qub.ac.uk. Apologies for the inconvenience and thanks to all our members for your patience this week.

    Update 3/12/2020

    The problem with Healthcare Library passwords is ongoing . While our technical colleagues work on resolving the underlying problem we are able to set individual passwords. If you are unable to login to your Healthcare Library account please email us at tech.support@healthcarelibrary.qub.ac.uk. In the meantime we apologise for the inconvenience.

    30/11/2020

    Some members are unable to login and access Healthcare Library resources today. We are working to resolve problems as quickly as possible. If you are affected please email us at tech.support@healthcarelibrary.qub.ac.uk.

    • Access to Electronic Resources

      Resolved: The problem below with logging in to electronic resources has been resolved. 12.10 pm 2/7/20

      Please note that any further issues should be resolved by clearing your cache. Details are available here.

      There are currently problems logging into Healthcare Library electronic resources. The issue is being investigated as a matter of urgency and will be resolved as quickly as possible.

      You may see the following message:

      Login Failure: Pool is empty and connection creation failed

      We apologise for this inconvenience.

    • Letting us know if you can’t access articles

      If you find a link that doesn’t work please let us know by using the ‘Report a Problem’ link at the bottom of the screen. Article details are autocompleted and can easily be sent to us. We will investigate and resolve the problem as quickly as possible.

    • Resolved – Clinical Key e-Book access

      Problems accessing Clinical Key e-books from the Healthcare Library Catalogue have now been resolved.

      Access to these titles no longer needs to be via the Clinical Key platform. All titles can now be accessed directly through the Healthcare Library catalogue.

    • Bank Holiday Opening

      The Healthcare Library of Northern Ireland at the RVH and at the QUB Medical Biology Centre will be open on Monday 27th August 2018. All other Healthcare Library branches are closed.

       Access to the RVH site is via the Broadway or Grosvenor Road entrances.

       If you have any questions and are unable to visit us in person, please contact us by calling 028 9097 6021 or by emailing info@healthcarelibrary.qub.ac.uk