If you are suffering problems with Junk Email please check or do the following:
Cached Exchange Mode
Check that you are using Cached Exchange Mode:
- In Outlook 2007 choose Tools > Account Settings …
- In the Account Settings dialog select the ‘Microsoft Exchange’ account then click the ‘Change…’ button
- In the ‘Change E-mail Account’ dialog ensure the option for ‘Use Cached Exchange Mode’ is ticked
Exchange Junk Email
Ensure that your mailbox account on Exchange is set to filter Junk Email:
- Log in to OWA using MS Internet Explorer (not Firefox)
- Click on ‘Options’ at the top right of the page
- Click on ‘Junk E-mail’ on the left menu
- Ensure that ‘Automatically filter junk e-mail’ is selected