Fighting Spam in QUB Exchange

If you are suffering problems with Junk Email please check or do the following:

Cached Exchange Mode

Check that you are using Cached Exchange Mode:

  • In Outlook 2007 choose Tools > Account Settings …
  • In the Account Settings dialog select the ‘Microsoft Exchange’ account then click the ‘Change…’ button
  • In the ‘Change E-mail Account’ dialog ensure the option for ‘Use Cached Exchange Mode’ is ticked

Exchange Junk Email
Ensure that your mailbox account on Exchange is set to filter Junk Email:

  • Log in to OWA using MS Internet Explorer (not Firefox)
  • Click on ‘Options’ at the top right of the page
  • Click on ‘Junk E-mail’ on the left menu
  • Ensure that ‘Automatically filter junk e-mail’ is selected