[vc_row css_animation=”fadeInUp” overflow=”default” css=”.vc_custom_1605188953314{padding-top: 50px !important;padding-bottom: 130px !important;}” padding_tablet=”50px 0px 80px 0px” el_id=”about”][vc_column css=”.vc_custom_1533288602474{padding-top: 0px !important;background-position: 0 0 !important;background-repeat: no-repeat !important;}”][vcj_heading style=”style1″ weight=”300″ size=”default” animation_speed=”2″ animation_delay=”0″]

How to Contact Us

[/vcj_heading][vcj_empty_space height=”20px”][vc_row_inner equal_height=”yes” overflow=”default”][vc_column_inner width=”1/2″ responsive_border=”disabled” shadow=”shadow1″ overflow=”default” max_width=”400px” css=”.vc_custom_1605185099866{border-right-width: 1px !important;padding-top: 10px !important;border-right-color: #e8e8e8 !important;border-right-style: solid !important;}” padding_tablet=”50px 30px 30px 30px”][vcj_icon icon=”icon-screen-desktop” target=”_self” icon_size=”36px” icon_color=”#47c9e5″ animation_speed=”2″ animation_delay=”0″][vcj_empty_space height=”20px”][vcj_heading style=”style1″ size=”default” animation_speed=”2″ animation_delay=”0″]

CANVAS VLE

[/vcj_heading][vcj_empty_space height=”15px”][vcj_divider width=”fixed” fixed_width=”40″ type=”solid” height=”5″ radius=”40″ line_color=”#e9e9e9″][vcj_empty_space height=”15px”][vc_column_text]Canvas Tier 1 Support are available 24x7x365 for all staff and students. The team support technical queries as well as providing advice on how Canvas can be used, the ‘how do I’ type questions. The Canvas Tier 1 Team can be reached via the ‘Help’ menu in Canvas. A number of contact methods are available to you:[/vc_column_text][vcj_icon_box icon=”icon-cursor” title=”SUPPORT TICKET” improved_responsiveness=”1″ style=”style2″ alignment=”left” color_title=”#505050″ color_icon=”#8d8d8d” color_text_hover=”#f3bc47″ color_icon_hover=”#f3bc47″ weight=”normal” font_size=”22px”]Submit a Ticket via Canvas ‘HELP‘ menu[/vcj_icon_box][vcj_icon_box icon=”pe-7s-mail” title=”E-MAIL” improved_responsiveness=”1″ style=”style2″ alignment=”left” color_title=”#505050″ color_icon=”#8d8d8d” color_text_hover=”#f3bc47″ color_icon_hover=”#f3bc47″ weight=”normal” font_size=”22px”]support@instructure.com[/vcj_icon_box][vcj_icon_box icon=”icon-globe” title=”WEB” improved_responsiveness=”1″ style=”style2″ alignment=”left” color_title=”#505050″ color_icon=”#8d8d8d” color_text_hover=”#f3bc47″ color_icon_hover=”#f3bc47″ weight=”normal” font_size=”22px”]Canvas Community[/vcj_icon_box][vcj_icon_box icon=”pe-7s-call” title=”PHONE” improved_responsiveness=”1″ style=”style2″ alignment=”left” color_title=”#505050″ color_icon=”#8d8d8d” color_text_hover=”#f3bc47″ color_icon_hover=”#f3bc47″ weight=”normal” font_size=”22px”]+44-(0)-80-0060-8549 (Staff & Students)[/vcj_icon_box][vcj_empty_space height=”15px”][/vc_column_inner][vc_column_inner width=”1/2″ responsive_border=”disabled” shadow=”shadow1″ overflow=”default” css=”.vc_custom_1605185128426{padding-top: 10px !important;}” max_width=”400px” padding_tablet=”50px 30px 30px 30px”][vcj_icon icon=”icon-bubbles” target=”_self” icon_size=”36px” icon_color=”#47c9e5″ animation_speed=”2″ animation_delay=”0″][vcj_empty_space height=”20px”][vcj_heading style=”style1″ size=”default” animation_speed=”2″ animation_delay=”0″]

EVERYTHING ELSE

[/vcj_heading][vcj_empty_space height=”15px”][vcj_divider width=”fixed” fixed_width=”40″ type=”solid” height=”5″ radius=”40″ line_color=”#e9e9e9″][vcj_empty_space height=”15px”][vc_column_text]The IT Service Desk is the central point of contact for staff and students seeking advice and support for all IT related services.  Calls are logged against your staff or student number so please have this available. For Office 365 support please contact your School Computing Officer or contact the IT Service Desk via Request IT Support (directly below).[/vc_column_text][vcj_icon_box icon=”icon-cursor” title=”SUPPORT TICKET” improved_responsiveness=”1″ style=”style2″ alignment=”left” color_title=”#505050″ color_icon=”#8d8d8d” color_text_hover=”#f3bc47″ color_icon_hover=”#f3bc47″ weight=”normal” font_size=”22px”]Request IT Support by logging a Ticket[/vcj_icon_box][vcj_icon_box icon=”pe-7s-mail” title=”E-MAIL” improved_responsiveness=”1″ style=”style2″ alignment=”left” color_title=”#505050″ color_icon=”#8d8d8d” color_text_hover=”#f3bc47″ color_icon_hover=”#f3bc47″ weight=”normal” font_size=”22px”]itservicedesk@qub.ac.uk[/vcj_icon_box][vcj_icon_box icon=”pe-7s-map-marker” title=”DROP IN” improved_responsiveness=”1″ style=”style2″ alignment=”left” color_title=”#505050″ color_icon=”#8d8d8d” color_text_hover=”#f3bc47″ color_icon_hover=”#f3bc47″ weight=”normal” font_size=”22px”]McClay Library, 10 College Park Ave, BT7 1LP[/vcj_icon_box][vcj_icon_box icon=”pe-7s-call” title=”PHONE” improved_responsiveness=”1″ style=”style2″ alignment=”left” color_title=”#505050″ color_icon=”#8d8d8d” color_text_hover=”#f3bc47″ color_icon_hover=”#f3bc47″ weight=”normal” font_size=”22px”](028) 9097 3760 (Staff & Students)[/vcj_icon_box][vcj_empty_space height=”15px”][/vc_column_inner][/vc_row_inner][vcj_empty_space height=”0px” height_tablet=”50px”][vcj_empty_space height=”0px” height_tablet=”50px”][/vc_column][/vc_row]