Old posts for reference
We are pleased to report that the Healthcare Library website is fully working again today.
The ‘proxy’ errors that were occurring yesterday should now be resolved. However, it is possible that you may need to clear your browser cache if an error is displayed.
Thanks once again for your patience during the period we were working to resolve this problem.
Access to resources via ‘Full Text Check’ has now been restored.
Thanks again for your patience, and our apologies for any inconvenience.
Update 3pm 3/12/2020
The issue with Healthcare Library passwords has now been resolved. If you experience any further issues with access to your account or Healthcare Library resources please email tech.support@healthcarelibrary.qub.ac.uk. Apologies for the inconvenience and thanks to all our members for your patience this week.
Update 3/12/2020
The problem with Healthcare Library passwords is ongoing . While our technical colleagues work on resolving the underlying problem we are able to set individual passwords. If you are unable to login to your Healthcare Library account please email us at tech.support@healthcarelibrary.qub.ac.uk. In the meantime we apologise for the inconvenience.
30/11/2020
Some members are unable to login and access Healthcare Library resources today. We are working to resolve problems as quickly as possible. If you are affected please email us at tech.support@healthcarelibrary.qub.ac.uk.
Following the NI Executive’s announcement about further restrictions for Northern Ireland, the opening hours for The Healthcare Library of Northern Ireland at Royal Victoria Hospital, and the opening hours for The Healthcare Library of Northern Ireland at QUB Medical Biology Centre will be modified with effect from Monday 19th October 2020.
The Healthcare Library of Northern Ireland at the Royal Victoria Hospital:
The Healthcare Library of Northern Ireland at QUB Medical Biology Centre:
Opening hours for branches at Altnagelvin Area Hospital, Antrim Area Hospital and Craigavon Area Hospital can be found on our website. Our branch at Knockbracken Healthcare Park continues to offer help and support remotely.
You can also make contact with the Library by emailing info@healthcarelibrary.qub.ac.uk or by using the Healthcare Library Chat facility, available on the Library homepage, operating between 10am – 4pm, Monday to Friday.
There is an established evidence base on reading to support good mental health & physical wellbeing, and this was the catalyst that led the Belfast Health and Social Care Trust Occupational Health Psychology Team to approach The Healthcare Library of Northern Ireland to develop this service for HSC staff. This service was launched in 2018.
The Healthcare Library drew on the experience of The Reading Agency, a national charity that promotes reading as a tool to empower individuals to deal with difficulties and challenges that can arise as a result of circumstances or ill health. It produces various self-help book lists that can be recommended by healthcare professionals to their patients and the books are usually available to borrow from public libraries. The Healthcare Library Reading Well Collection is different in that it is provided in an academic / healthcare library setting specifically for health and social care staff. Books were selected from the two most relevant booklists for individuals who are learning to cope with an illness or long term condition while working, namely: ‘Reading Well for mental health’ and ‘Reading Well for long term conditions’. These books cover topics such as: stress, anxiety, depression, grief, eating disorders, pain, asthma, irritable bowel syndrome, postnatal depression etc. By providing easy access to these resources, it is hoped individual staff can develop skills that will enable them to manage their own illness or condition better, thereby improving their quality of life at both home and work. The current list of titles are available online.
Books are available for loan from the Healthcare Library, either by calling in person, or by using the place request option on the library homepage: https://healthcarelibrary.qub.ac.uk/ Books can be posted to the nearest Healthcare Library for collection, or it may be possible to post to a work address. Books are issued for 4 weeks and are then renewed automatically unless the book is in demand.
Please contact the Healthcare Library for more information. If you are not already a member and would like to borrow some of these books you can register online and join the Library today.
The Healthcare Library of Northern Ireland is pleased to announce that it will reopen its branch on the Royal Victoria Hospital site on Monday 17th August 2020. The following services will be offered:
The book collection service is available from 17th August 2020 and is available to all registered HSC members of the Library. While the service includes available items from The Healthcare Library branches on the RVH and the QUB MBC site, and The McClay Library, the following cannot be requested:
Books can be requested by completing the Book Collection form. [Please see note at the end of blog post. Request function has been fully restored].
Please use the cleaning stations located throughout the Library to sanitise contact services before and after use. Hand sanitising stations are also available in the Library for your use.
Other Healthcare Library branches will reopen in due course and Library staff continue to work remotely. In order to keep up to date with developments, please refer back to our blog or our social media channel as circumstances change and we progress to more routine library services.
Update 21/09/20 – The request service has now been reinstated. There is no requirement to complete the Book Collection Form detailed above. Please contact Library staff if you have any questions.
The Healthcare Library of Northern Ireland is pleased to announce that it will reopen its branch in QUB Medical Biology Centre on Monday 3rd August 2020. This is the first Healthcare Library branch to reopen and will offer the following services:
The book collection service is available from 3rd August 2020, and is available to all registered HSC members of the Library. While the service includes available items from The Healthcare Library branches on the RVH and the QUB MBC site, and The McClay Library, the following cannot be requested:
Books can be requested by completing the Book Collection form. [Please see note at the end of blog post. Request function has been fully restored].
Information about the study space booking can be found in a separate blog post. [No longer applicable, Sept 2020]
Other Healthcare Library branches will reopen in due course and Library staff continue to work remotely. In order to keep up to date with developments, please refer back to our blog, or our social media channels as circumstances change and we progress to more routine library services.
Update 21/09/20 – The request service has now been reinstated. There is no requirement to complete the Book Collection Form detailed above. Please contact Library staff if you have any questions.
Update 02/10/20 – It is no longer necessary to book study space in the Healthcare Library on QUB MBC site in order to study, access materials and print/scan/copy.
Resolved: The problem below with logging in to electronic resources has been resolved. 12.10 pm 2/7/20
Please note that any further issues should be resolved by clearing your cache. Details are available here.
There are currently problems logging into Healthcare Library electronic resources. The issue is being investigated as a matter of urgency and will be resolved as quickly as possible.
You may see the following message:
Login Failure: Pool is empty and connection creation failed
We apologise for this inconvenience.
The problem with access to Healthcare Library resources has now been resolved. We apologize again for the inconvenience this may have caused.
There is currently a problem accessing some of our resources.
We are working to restore access as a matter of urgency.
Our apologies for the inconvenience.
*NOW RESOLVED*
