Impact Survey
The Healthcare Library of Northern Ireland circulated an impact survey to all its members which ran from on 6th January until 24th January 2025. The Library wanted to obtain qualitative...
Category: CSE
Update: Library Complaints Policy – Help Us Find Out When Things Go Wrong Survey
Thank you to everyone who responded to our Library Complaints Policy Survey. It would appear that overall you seem happy with the policy and know how to feedback to us....
Library complaints policy – help us find out when things go wrong
The Library is currently working towards Customer Service Excellence revalidation. As part of this exercise we are consulting groups of users on various policies. Our Complaints Policy is an important...
The McClay Library Phase 3 Expansion Project – October 2019 Update
This is the latest in a series of regular updates to keep you informed on progress of the McClay Library Phase 3 expansion project. This project will realise a significant...
The Healthcare Library of Northern Ireland Satisfaction Survey 2018
Many thanks to all of our members who responded to the 2018 Satisfaction Survey. We value your feedback and comments. It is encouraging to hear what we are getting right...
The Healthcare Library of Northern Ireland Loan Period Survey 2018
Many thanks to all our users who responded to our 2018 survey on loan periods. It is important to get your viewpoint and feedback when considering introducing any changes. The...
Medical and HSC Library Opening Hours Survey – You Said, We Did
Thank you to everyone who responded to the Medical and HSC Library Opening Hours Survey 2017. The survey ran from 25 April to 19 May and its focus was to...
NIMDTA said, the HSC Library did
NIMDTA (Northern Ireland Medical & Dental Training Agency) trainees recently participated in a focus group, during which they were asked about their awareness of, and engagement with, services available from...
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