Can you receive emailed Articles at Work?

The new method of receiving articles by email, called FileOpen, has now been operating since the beginning of November 2009, and there have been few reports of problems with it.

Instead of using the complex and error-prone ‘Digital Editions’ software previously required, a simple plug-in is all that is needed to enable articles to be opened as PDF files.  The document delivery service has been greatly enhanced by this development.

However, at the present time, some Trusts may not facilitate downloading and installing the required plug-in, so the library still recommends that home email addresses are used for this purpose.

You can check whether or not you are able to receive articles at work by following the instructions on the Electronic Delivery page of honni.  If you are unable to install the plug-in and/or you are unable to open the test document, then you may wish to contact your local IT department to request this access, letting them know the requirements as given in About FileOpen.

It is to be hoped that, if Trusts receive enough requests, then in time they may make the service available as standard, and it would no longer be necessary to use your home computing facilities to make use of the service.