Microsoft Teams


Microsoft Teams is an app in the Office 365 suite of applications. It is used for collaborative work between staff and students and among students (for video calls which facilitate teaching, seminars, and other meetings; for communications via Chat, sharing files and using the other Office 365 apps with people in the Team). 

Support & Guidance

Accessing the Service

Teams can be accessed via Office 365 – (log in using your student number and password) Teams can be used in your preferred browser (Chrome, Edge, Opera, FirefoxSafari). It is recommended that you use Teams via the Desktop (you are prompted to download the app the first time you use Teams on your device). 

Training & Support

Training resources for using the Teams plus FAQs are available on the Queen’s Office 365 Training site(log in using your student number and password). There you will find further information and a variety of rich training (videos & guides) resources to support you.

How to Get Help

If you experience any problem accessing or using the 365 apps please contact the IT Service Desk  You can also request IT support through Queen’s Online.