Getting Experience with the National Trust

Marc Bucklee

Seasonal Site Supervisor for Downhill Demesne and Mussenden Temple

Downhill

What is the best degree for a job with the National Trust?

If you want to focus on the visitor experience within the National Trust some sort of degree that involves tourism and travel is useful. We receive visitors from all over the world and numbers are growing every year, so communication is key. We also find degrees in History helpful. I am currently studying at Stranmillis College in Belfast and working for the National Trust is helping me pursue a job in teaching as I’m gaining leadership and communication skills.

national trust

How does someone obtain a position with the National Trust?

Part time experience can be important.  The National Trust recruit seasonal staff every year, a fixed contract Feb – Sept. You would get 1 or 2 staff applying every year who have worked for the National Trust before, which is an advantage as you don’t need to train them. I worked 3 years as a Visitor Experience Ranger before being offered the Supervisor position, which entailed dealing with the general public, learning the history of the site and maintaining a high standard of customer satisfaction. Our website is a great starting point. There is an online application form, stating where you have used certain skills previously and questions asking about your passion for history and heritage. Once you have passed the online assessment, you are asked to a face to face interview, where, if successful, your position is confirmed. The National Trust also take placement students, for example, History undergraduates are allowed to assist the rangers in the practical conservation and development of properties.

benone

What does the job really entail?

My job is to ensure that every visitor to the site has the best possible visit. To achieve this I lead a team of Visitor Experience Rangers who are based throughout the site interacting with the visitors making sure they are getting the help and information they need.  My job features other things too, including dealing with finances and organising staff training.

What are the best things about the job?

I would have to say my office, the site- Downhill Demesne. It doesn’t matter how many times I am up there I’m always amazed by the beauty the site holds. And the weddings in Mussenden Temple itself, which are magnificent. Students looking to do something in planning/events managing mixed with nature and the outdoors, might find this perfect! (GW)

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Sector Focus – History and Heritage Sector

History and Heritage jobs in the United Kingdom are part of a growing industry.  According to Office for National Statistics (ONS) research, the tourism industry provided a third of all new jobs created in the UK between 2010 and 2013 and is the UK’s third largest employer accounting for 9.6% of total employment. (www.tourismalliance.com)

What do I need?

That depends on what area you choose to focus.  Jobs in the heritage sector include curators, archivists and educators, as well as people acquiring, developing, maintaining, conserving and interpreting artefacts and art to name a few things. For these specific jobs, a relevant degree and further qualifications may be required, particularly if specialising in a unique area.  Check several job adverts to find out what employers are currently looking for.  Other positions will be open to any degree discipline.

Northern-Ireland-Museums-Council-3208

What skills will I need to evidence?

  • Genuine enthusiasm, passion, curiosity and an interest in the sector
  • Excellent communication skills
  • Confidence in dealing with the public and addressing groups of people
  • Teaching skills depending on role
  • imagination and creativity
  • Ability to manage volunteers, budgets and resources
  • Self-motivation and the ability to work independently
  • Organisational and admin skills
  • Knowledge and sensitivity to cultural issues (Prospects.ac.uk)

museum-jubs

Experience

Your experience also needs to stand out to employers. In interviews, you need to show your passion for the heritage sites or attractions you would be working with. Good places to get experience in heritage roles include; Northern Ireland Museums Council, the National Trust and on Volunteer Now.

There are growing opportunities here in NI including some from key employers such as Culture Northern Ireland and National Museums NI. If you are interested in going over the water, look for opportunities from organisations such as The British Library, The National Archives, The British Museum and The National Gallery. For networking purposes or unadvertised positions, volunteer at heritage sites to get included in internal communications and if you have ever volunteered somewhere, let them know you’re looking for a job as they may have something appropriate for you. Also, contact groups on LinkedIn. Websites such as www.tourismni.com show paid and volunteering opportunities and www.museumjobs.com have further information on jobs in the heritage sector. Research, volunteering and passion are the key things to get you nearer your dream job within this industry. (CE)

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Top 3 Social Media Mistakes that Could Be Costing You a Job

In case you’ve been living under a rock for the past 10 years, it’s inevitable you’ve seen and no doubt posted on various social media platforms. A social media profile is yours alone to share your thoughts and feelings on life, and to post various memes and funny pictures… right?

Wrong. According to the Jobvite Recruiter Nation Report, in 2016, 43% of recruiters looked at their candidates’ Facebook page, with 22% also checking their Twitter accounts. The least researched social media platform is Snapchat, with only 3% taking a look.

Here are a few social media mistakes could affect your chances of being hired:

1.  Not Having a LinkedIn Account

A whopping 87% of recruiters research their candidates’ LinkedIn profiles. Accounts are free, visit linkedin.com and sign up. You can show off all of your important work placements, achievements and interests. You can also connect with other professionals who work in your field of interest and build work relationships.

linkedin-logo

2.  Spelling, Punctuation and Grammar Mistakes

On social media accounts, 72% of recruiters view typos negatively.

You can edit information on LinkedIn if you’ve made a spelling mistake, but if you’re sending a Tweet, you might want to read it once or twice before sending. (Petition to add an edit button for Tweets, 2016)

FACEPALM

3.  Partying like it’s 1999

Alcohol consumption and smoking are poorly received. Almost half of recruiters (47%) view photos of alcohol consumption negatively on social media. 60% also hated oversharing.  So, try not to upload any photos you’d be embarrassed by the morning after. Watch what you’re tagged in, your mates might let you down.

bad party

It’s the simple things that matter. If you wouldn’t tell your granny, don’t tell the internet. Seems fair. (EMcC)

To avoid getting tagged in any dodgy photos –

Turn on Timeline review:

  • Click at the top right of any Facebook page and select Settings.
  • In the left column, click Timeline and Tagging.
  • Look for the setting Review posts friends tag you in before they appear on your Timeline and click Edit to the far right.
  • Select Enabled from the dropdown menu.

(Source: Jobvite Recruiter Nation Report 2016.

www.jobvite.com/wp-content/uploads/2016/09/RecruiterNation2016.pdf)

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Media Opportunities in Northern Ireland

Useful websites to search for internship and job opportunities in N.I. include;

  • billygoat.tv
  • artscouncil-ni.org
  • picommunications.tv
  • niscreen.co.uk
  • thehoneycomb.net
  • paperowlfilms.com
  • cinemagic.org.uk
  • nervebelfast.org
  • culturenorthernireland.org
  • sixteensouth.tv
  • nervecentre.org
  • 360production.com
  • www.communityni.org/jobs – paid and volunteering positions in the community sector
  • www.volunteernow.co.uk – find volunteering opportunities across Northern Ireland

Titanic studios

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Creative communication with an AHSS degree

Working in publishing or marketing and advertising is an area appeals to a diverse number of AHSS degrees. But just how exactly can we get into these sectors? There are helpful websites out there which provide advice and opportunities, but it’s an extremely competitive work environment you must ensure you stand out from the crowd.

social-media-communication

Publishing

Work experience is key to getting a foot in the door. Whether its summer placement at a local advertising agency or even taking on the role of communications officer in a university society, employers want to see that you have genuine interest and experience to bring to their company. A 2012 Guardian article discussing jobs in publishing states that “any experience is good experience”. For publishing, the best way to start and get relevant training would be through proofreading and copy editing-both which can be easily done from home. A good site to register with for publishing experience is BookCareers.com (www.bookcareers.com). On there, you can register with the CV clearing house which posts new jobs in publishing as they become available. Other good places to check are both ‘The Guardian’ and ‘The Bookseller’.

selfpub

Marketing and Advertising

Practitioners in Advertising (IPA) advise that employers “often look for individuals with strong levels of diagonal thinking- a mix of creative and commercial thinking”. Therefore, you MUST be able to sell yourself. Don’t hold back, highlight skills that may be relevant. In this digital era an up to date and good knowledge of both social media and digital marketing are key. Put all that time procrastinating on Facebook to good use! A few good websites to check out for jobs and information are:

  • www.campaignlive.co.uk
  • jobs.marketingweek.com
  • www.mediargh.com
  • www.thedrum.com

wordle-marketing-trends

Working in Media

Are you outgoing, ambitious and versatile? If so, you might be perfect for a career in media! There are loads of different areas to get involved in, such as:

  • TV: It takes a variety of different talents to put together your favourite TV shows. You could contribute by directing, researching, producing or some of the many other great opportunities.
  • Radio: Whether you want to be a DJ or work behind the scenes, you can gain insight and experience for a career in radio by joining the radio society at QUB.
  • Print Media: Put your essay writing skills to good use by pursuing an exciting career in journalism! Other jobs in this area include editing and reporting.
  • Digital Media: In an increasingly digital world, working in digital media is sure to be exhilarating and there are lots of opportunities in this ever expanding field. Roles in this sector include marketing, consulting and writing. (NH)

Cameraman

Graduate Schemes in Media

A great way to get a head start on establishing your media career is by doing a graduate scheme.

Big names in television like the BBC, ITV and Channel 4 offer graduate schemes where you can develop skills such as journalism, radio journalism, and production or get involved with digital media.

Further opportunities to work in digital media can be found at Global Radio, Tug Digital Media Agency and Publicis London, amongst others.

If you dream of a career in newspaper journalism, there are several companies offering graduate schemes such as the Guardian, the Daily Mail and the Sun. You can find a list of schemes to apply for on the Student Publication Association website.

Don’t forget: Graduate schemes are very competitive so you’ll need to make yourself stand out by gaining relevant experience while you’re at university. (HM)

 

 

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The Dream Job – Mark McFadden Broadcaster and Journalist with ITV News

Mark McFadden

What course did you study at Queen’s?

I went to Queen’s University in 1984, studying for a Degree in English & French. I’ve always been more of a words person than a numbers person, so I was naturally drawn to the Arts and Humanities.  Literature, language and expression offer us the chance to explore our very humanity.  They allow us to discover what makes us ‘us’, to delve into look into our reason, our creativity and our imagination.

Were you concerned about your ‘limited options’ regarding careers as an AHSS student?

Not at all.  I believed then and I still believe today that there exists a world of opportunity for those whose skills and ambition can be channelled towards language and literature.  There isn’t a major business or government department that doesn’t rely on communication and social connectivity. The message is important, and how it is said is equally important.  As a young student I had a fascination for news and journalism, and I felt that I could carve out a career in this area.  I started out in local newspapers then moved into television news with UTV.  In broadcasting where pictures are sacred, the spoken word must support and complement.  However, TV journalism actually makes great demands on one’s writing: conveying the maximum information with clarity and interest, and in a form that should be easily understood by young and old alike.

the-power-of-words

What does your job really entail?

I am news correspondent with UTV, one of the senior journalists.  My role involves reporting on a variety of topics: it may be politics one day, and the economy the next.  Often I find myself reporting on serious court cases or attending crime scenes.

At all times, however, the requirement is for accuracy, and stories that involve tragic incidents must be handled with sensitivity and care.  I believe it is a role where it is absolutely essential to be a natural communicator – not simply because one must be a story-teller, but because one must build up relationships and trust with the viewer.

Some maintain you have the ‘dream job’ – but is it really as glamorous as many believe?

Those who think being a television journalist is glamorous clearly haven’t stood in the cold lashing rain for hours, waiting for a story to develop.  Nor can they have visited the scene of a bombing or a murder and watched people’s lives being torn apart.   It is always a difficult part of the job – seeing the horror at first hand but having to filter out the truly dreadful images because they are simply too gruesome for a television audience.  Thankfully such incidents are rare (and increasingly so), but they are indelibly imprinted on my memory and they inform my reporting.  There are, of course, many enjoyable moments.

Television journalism may not be glamorous, but it is nevertheless a huge privilege.  I get to be an eyewitness to extraordinary events, I get a ringside seat on history, and I get to meet remarkable individuals – US presidents and UK prime ministers, Nobel prize-winners, movie actors and pop stars, artists and scientists, international footballers, the list goes on.  But it is the courage and dignity of those battling illness or disability that always impresses me most.

journalists

Any particular highlights of your career?

I have been lucky to work with very many talented people – technicians, producers, journalists.  I have been lucky to win regional, national and international awards for my work, but the highlight of my career was having the chance to enjoy several meetings with Seamus Heaney.  This great poet has always been my hero, and to get the opportunity to talk face-to-face about his life and work was something I shall always cherish.  Heaney was the man who instilled in me a love of language, writing and place.

Seamus Heaney

For those aspiring journalists, do you have any advice you’d like to offer?

Never give up.  If you have the drive and the ability, then keep on trying and your break will come.  Don’t do it because you “want to be on TV”.  Do it because you are interested in your world, your community and your fellow humans.  Do it because good journalism is important: it is vital to hold governments to account, to expose wrong-doing, to challenge and to question.  Do it because you love writing and you have an inquisitive mind.  Do it because words matter. (KMcF)

 

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Graduate schemes – Ladies where you at?

Ladies Graduate Schemes

The Guardian has recently reported that whilst graduate employment schemes are becoming increasingly popular- there seems to be a certain gender dominating in regards to who is applying. Their data suggests that although there are more women graduating from University in general, there are fewer applying for graduate schemes than their male counterparts.  Hmm very strange. Why is this you may ask? Well, “Anecdotal evidence from speaking with graduate employers and universities suggests male graduates are perhaps more willing to take chances while women may lack confidence.” (Guardian)

Gender Bias

Independent research carried out by The Edit seems to concur with 10 out of 15 female AHSS students suggesting that they would be unsure about applying for graduate schemes, due to fears that they may be ‘undertrained and underqualified’. However these schemes are designed specifically to enhance our skills and qualities obtained during our studies so ladies, do not fret! In fact most companies are actively searching for female graduates in particular.

Companies such as Deloitte who frequently attend careers fairs at Queen’s, desire to have an all-inclusive and varied workforce:  “Deloitte is a perennial on Fortune’s list of the ‘100 Best Companies to Work For’, DiversityInc’s ‘Top 50’ and the ‘Best Companies for Multicultural Women’.” (Deloitte Website)

Deloitte in particular has a keen focus on creating female leaders with their innovative initiative called ‘Global Retention of Women’ (GROW) ‘aimed at increasing the share of females in top management and equal opportunities in access to professional growth, promotion and remuneration.’(Deloitte Website).

opportunities

The variety of avenues available are astounding including sectors such as : Audit & Finance, Business & Financial Advisory, Cyber, Governance, Risk & Regulation, Human Capital, Real Estate, Strategy & Operations, Tax Consulting and Technology.

So really you have no excuse not to, the opportunities are there for the taking gals, be brave and grab them! For more information on Deloitte and other graduate work schemes check out MyFuture today! (links to full articles available at blogs.qub.ac.uk/theedit/)(OY)

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Apply for ANNUAL FUND project funding NOW

Do you have an idea but need some financial backing?

The Development and Alumni Relations Office invites you to apply for project funding from the Queen’s Annual Fund.  Applications for projects that significantly impact and improve the student experience for a significant number of students in a manner that can be sustained in future years will receive priority.

Photo/Paul McErlanePhoto/Paul McErlane

The deadline for applications is 12 noon, Thursday 20 October 2016.  Please allow enough time in your planning to obtain quotes from suppliers who are providing necessary services as they will be required as part of your application.

Photo/Paul McErlanePhoto/Paul McErlane

The Queen’s Annual Fund was established in May 1999 to support and enhance all aspects of the Queen’s student experience. For further information on the application process and to apply for project funding, please click here  (https://daro.qub.ac.uk/AnnualFund2016).  If you have any queries, please contact Meaghan Lyons, Regular Giving Manager (m.lyons@qub.ac.uk)

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6 ways to mess up a Careers Fair

 

1.  Dressing like Captain Jack Sparrow – I know those mucky superstars, oversized t-shirts and ripped jeans are deemed fashionable for roaming around the McClay, but for a Careers Fair you need to have a bit of class about you. Dress smart in a shirt and suit trousers or for the ladies a nice blouse and cigarette trousers or decent length skirt and tights.

Jack Sparrow

2.  Ditching the convo – Yes, it may be boring and irrelevant to anything you would be interested in EVER. However, the old turn and run looks very rude and unprofessional. Instead take the time to listen to what the employers have to say, nod along and at the next available opportunity thank them and move swiftly on. You never know when the same company could be hiring for your dream job, or what you might miss by dismissing them prematurely.

Bored face

3.  Going mute – It can definitely be intimidating when you have no idea what someone is on about, but stay calm. Try to unpack at least some of what they are saying and develop a quick set of questions that you can ask when they are finished. Employers will be impressed that you seem to be taking a sincere interest and asking questions, rather than murmuring “uh… cool” and shuffling to the next stall. Try to be confident and sell yourself well, ask no questions and you’ll get no answers- and probably no placement.

Panic Button

4.  Going straight for snacks and freebies – Yes PWC has cool lanyards but have you ever wanted to work there before? Negative. Keep your head in the game look for companies that really interest you and remember to do a little research before you arrive so you don’t end up wandering around aimlessly.

Kid in sweet shop

5.  Arriving empty handed – Have a copy of your CV! Have something to give employers! Bring it along and make sure it is triple spell checked. It’s a good reference point if a company requires certain qualifications or experience and you never know, if it’s impressive enough you could walk away with an interview! Also think about carrying a small notebook and pen to collect contact details.

Empty Pockets

6. Bringing along your closest 50 friends – Don’t hunt in packs, you will never stand out. Be confident and be memorable.

Crowd

OH and don’t arrive hungover. Just DON’T. (OY)

 

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AHSS Graduate Recruitment Fair

For AHSS students, the Graduate Recruitment and Placement Fair usually serves as an annual reminder that you feel STEM students are more likely to get hired than you following university. HOWEVER this does not necessarily have to be the case. On first glance the stalls do seem to be a sea of engineering companies, financial corporations and legal firms, but if you’re shrewd and look closely, these organisations may not be as cut off from you as they seem.

What employers look for

There are many businesses which appear at the Grad Fair who list that they will consider applications from ANY discipline. Whilst it may not be the most obvious connection for AHSS pathways or be exactly what you would like your future career to be, it does offer the opportunity to explore other ways in which you can use your degree and at the very least perhaps gain experience.

Below are a few of the businesses/organisations which state they will hire from ANY discipline:

  • Accenture – Consulting
  • Aldi – Management
  • Amazon – Business
  • Augentius UK – Real Estate
  • Baker Tilly Mooney Moore – Business
  • Bank of Ireland – HR, Retail
  • Belfast City Council – Various
  • B/E Aerospace – Supply Chain
  • BP International – Business
  • British Council – Languages
  • BT – Technology and Business
  • Cavanagh Kelly – Business
  • Citi – Finance
  • Deloitte – Consulting
  • Diageo – Consumer Marketing
  • Dunbia – Agri-Food
  • Enterprise Ireland – management
  • EY – Professional Services
  • Goldblatt McGuigan – Professional Services
  • Henderson Group – Management
  • Heineken – Languages, Business
  • HSCNI – Health and Social Care
  • Hutchinson Engineering – Administration
  • Jaguar Land Rover – HR
  • Kingspan Group – Business Development
  • KPMG – Finance
  • Lidl – Management
  • McKinsey and Company – consulting
  • Monaghan Mushrooms – Management
  • Musgrave Group – Buying
  • Options Technology – management
  • Public Appointments Service – administration
  • Puppet Labs – IT
  • PwC – Consulting
  • Randox – HR and Training
  • RBS/Ulster Bank – Banking
  • Rolls Royce – Project Management
  • Royal Air Force – Various
  • Royal Navy – Various

And so many more! To find the full and updated list of companies which appeared at last year’s fair and the new companies this year go to  MyFuture and find fairs under the ‘Events’ link.So this year, don’t avoid the fairs because you think nothing will apply to you. Companies appreciate the skill sets of AHSS students and can see potential in key future employees. Take advantage of having so many employers in the one room! (NH)

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