Blog

  • Letting us know if you can’t access articles

    If you find a link that doesn’t work please let us know by using the ‘Report a Problem’ link at the bottom of the screen. Article details are autocompleted and can easily be sent to us. We will investigate and resolve the problem as quickly as possible.

  • Support & advice to make the most of the Healthcare Library’s online resources

    Support and advice is available to help you access resources and subject specialist librarians. Each specialist librarian produces a Library Subject Guide (Libguide). Libguides will help you to find information relevant to your specialty and connect you with your Specialist Librarian. Short online tutorials are also available. You can request a literature search online.  Links to these services are detailed below.

    Libguides can be accessed at https://healthcarelibrary.qub.ac.uk/#ResourcesByProfession. Click on the grey box relevant to your profession and follow the tabs for further information.

    You can email your specialist librarian from the Libguide and we would advise making contact via email in the first instance during this period.  Contact details for specialist librarians is also available at https://healthcarelibrary.qub.ac.uk/TrainingandSupport/SpecialistLibrarians/

    Short online tutorials are available at https://healthcarelibrary.qub.ac.uk/TrainingandSupport/OnlineTutorials/.

    You can request a literature search online at https://response.questback.com/isa/qbv.dll/ShowQuest?QuestID=5202486&sid=Ir3pzvvUUC. Please complete the form and it will be forwarded to your specialist librarian who will reply to your request.

  • COVID-19 Library Update

    The Healthcare Library of Northern Ireland has been closely monitoring the ongoing escalation of measures that are being applied to limit the spread of the Covid-19 (coronavirus) across the UK, including the additional measures announced by the UK Government on 16 March.

    As a result of this escalation and the subsequent implications the decision has been taken to close the physical Healthcare Libraries of Northern Ireland until further notice.

    While the physical libraries are closed you can continue to access the range of e-resources available through the Healthcare Library of Northern Ireland website:

    • Off-campus access to licensed electronic resources (books, databases and journals) will remain available to all registered Healthcare Library members during the closure period.
    • If you require access to a particular e-book please contact your Subject Specialist https://healthcarelibrary.qub.ac.uk/TrainingandSupport/SpecialistLibrarians/ who may be able to purchase it.
    • Due dates on books that were due to be returned during the closure period have been extended to Monday 25 September. Books on loan can be checked online Via My Account
    • Fines accrued *before* the Library closed will remain on readers’ accounts. No additional fines will accrue while the Library is closed.
    • The Library’s Subject Specialist team is available to provide online support. Please contact your Subject Specialist.
    • You can continue to submit general queries to info@healthcarelibrary.qub.ac.uk
    • For queries about books on loan please contact info@healthcarelibrary.qub.ac.uk
    • We recommend that you hold on to your Library books until the libraries reopen (all loan dates have been extended until Monday 25 September and no fines will accrue during the closure period).

    We will continue to provide Library updates via the Healthcare Library website.

  • Coronavirus Resources

    The Healthcare Library of Northern Ireland has collated some useful links and resources on Coronavirus (COVID-19) including advice and guidance from National and local Government, NHS and scientific resources and links.  

    Most of this information is freely available online, however, some articles may be only accessible to library members, register online today to have fulltext access to books, journals and databases.

    Coronavirus Resources document

  • Alert – ProQuest Maintenance – 9th February 2020

    ProQuest will be performing maintenance on Sunday 9th February, from 3.00 am until 3.00 pm.

    During this period Healthcare Library members may not be able to access ProQuest resources. More information can be found on the ProQuest Status page.

    We apologise for any inconvenience this may cause our members.

  • On the move? Update your membership details with the Healthcare Library!

    It is important to update your membership details with the Medical & Healthcare Library if you move to a new location or post.  This will ensure you receive a seamless service from the library especially when using the online request form or borrowing items.

    To update your details please click the button below to use the online form.

  • Update: Library Complaints Policy – Help Us Find Out When Things Go Wrong Survey

    Thank you to everyone who responded to our Library Complaints Policy Survey. It would appear that overall you seem happy with the policy and know how to feedback to us. Survey feedback did however indicate that some members are confused as to why they must provide contact information when leaving feedback – this is simply to ensure that we can follow up on any feedback received to ensure that the best possible service is achieved. We are hoping to update the feedback forms to indicate why we ask for this information as soon as possible.

    Please continue to get in touch with us with any comments or complaints you would like us to take forward: https://healthcarelibrary.qub.ac.uk/About/Feedback/

  • Alert – ProQuest Maintenance – 21 December

    ProQuest will be performing maintenance on 21st December 2019. Healthcare Library members will be able to access the platform but the following functionality will be impacted:

    • Ebooks Maintenance: Viewing Ebooks
    • RefWorks Maintenance: MyResearch and Cite functionality

    This maintenance will take place on Saturday, December 21st from 2:00 am until 4:00 pm.
    We apologise for any inconvenience this may cause our members.

  • Library complaints policy – help us find out when things go wrong

    The Library is currently working towards Customer Service Excellence revalidation. As part of this exercise we are consulting groups of users on various policies. Our Complaints Policy is an important element in our customer services strategy and we want to be sure that it is fit for purpose. This brief survey will only take a few minutes to complete and we would greatly appreciate your help in reviewing this procedure.

    Help us to find out when things go wrong – so we can put them right.

    This survey closes on Friday, 3rd of January.

  • Resolved – Clinical Key e-Book access

    Problems accessing Clinical Key e-books from the Healthcare Library Catalogue have now been resolved.

    Access to these titles no longer needs to be via the Clinical Key platform. All titles can now be accessed directly through the Healthcare Library catalogue.