If you find a link that doesn’t work please let us know by using the ‘Report a Problem’ link at the bottom of the screen. Article details are autocompleted and can easily be sent to us. We will investigate and resolve the problem as quickly as possible.
Support and advice is available to help you access resources and subject specialist librarians. Each specialist librarian produces a Library Subject Guide (Libguide). Libguides will help you to find information relevant to your specialty and connect you with your Specialist Librarian. Short online tutorials are also available. You can request a literature search online. Links to these services are detailed below.
You can email your specialist librarian from the Libguide and we would advise making contact via email in the first instance during this period. Contact details for specialist librarians is also available at https://healthcarelibrary.qub.ac.uk/TrainingandSupport/SpecialistLibrarians/
The
Healthcare Library of Northern Ireland has been closely monitoring the ongoing
escalation of measures that are being applied to limit the spread of the
Covid-19 (coronavirus) across the UK, including the additional measures
announced by the UK Government on 16 March.
As a result of this escalation and the subsequent implications the decision has been taken to close the physical Healthcare Libraries of Northern Ireland until further notice.
While the physical libraries are closed you can continue to access the range of e-resources available through the Healthcare Library of Northern Ireland website:
Off-campus access to licensed electronic resources (books, databases and journals) will remain available to all registered Healthcare Library members during the closure period.
Due dates on books that were due to be returned during the closure period have been extended to Monday 25 September. Books on loan can be checked online Via My Account
Fines accrued *before* the Library closed will remain on readers’ accounts. No additional fines will accrue while the Library is closed.
The Library’s Subject Specialist team is available to provide online support. Please contact your Subject Specialist.
We recommend that you hold on to your Library books until the libraries reopen (all loan dates have been extended until Monday 25 September and no fines will accrue during the closure period).
We will
continue to provide Library updates via the Healthcare Library website.
The
Healthcare Library of Northern Ireland has collated some useful links and
resources on Coronavirus (COVID-19) including advice and guidance from National
and local Government, NHS and scientific resources and links.
Most of this information is freely available online,
however, some articles may be only accessible to library members, register
online today to have fulltext access to books, journals and
databases.
It is important to update your membership details with the Medical & Healthcare Library if you move to a new location or post. This will ensure you receive a seamless service from the library especially when using the online request form or borrowing items.
To update your details please click the button below to use the
online form.
Thank you to everyone who responded to our Library Complaints Policy Survey. It would appear that overall you seem happy with the policy and know how to feedback to us. Survey feedback did however indicate that some members are confused as to why they must provide contact information when leaving feedback – this is simply to ensure that we can follow up on any feedback received to ensure that the best possible service is achieved. We are hoping to update the feedback forms to indicate why we ask for this information as soon as possible.
ProQuest will be performing maintenance on 21st December 2019. Healthcare Library members will be able to access the platform but the following functionality will be impacted:
Ebooks Maintenance: Viewing Ebooks
RefWorks Maintenance: MyResearch and Cite functionality
This maintenance will take place on Saturday, December 21st from 2:00 am until 4:00 pm. We apologise for any inconvenience this may cause our members.
The
Library is currently working towards Customer Service Excellence revalidation.
As part of this exercise we are consulting groups of users on various policies.
Our Complaints
Policy is an important element in our customer services strategy and we
want to be sure that it is fit for purpose. This brief
survey will only take a few minutes to complete and we would greatly
appreciate your help in reviewing this procedure.
Help us to find out when things go wrong – so we can put them right.
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