Articles can now be requested online from honni e-Lib. During your honni searches, if you come across an article for which no full-text is available, just select a ‘Document Delivery’ option to request a copy. The article details will automatically be completed in the online form and it is only necessary to click a button in order to place the request.
As before, you can still submit article requests via ‘Inter Loan Request’ on the Library Catalogue.
We have been hoping to introduce a new service enabling users to talk to library staff online. The plan was to have an instant messaging box called ‘honni live’ appear on honni, by means of which queries could be submitted to the library and answered in real time during the designated opening hours.
However, HSC Trusts have indicated that instant messaging carries a security risk and, despite negotiations aimed at finding an acceptable solution, there has as yet been progress. Consequently the idea of introducing an online talk service on honni has had to be shelved, at least for the time being.
Recent changes made to the method of authenticating to ProQuest appear to have resolved this problem. If you still experience difficulty at any time please report it to med.info@qub.ac.uk.
Occasionally, when you try to search or connect to ProQuest Medical Library, you will find that you have actually connected to ABI/Inform. Check the top left hand corner of the screen to see which database is listed.
This sometimes happens if someone else previously used the PC for access to ABI/Inform and did not close their browser when they had finished. We therefore advise all users who may need to access ProQuest resources to close any open browser sessions before logging on to the system. Otherwise, if this problem is encountered, it will be necessary to log out of honni e-Lib, close the browser and start again. If, having done this, you are still unable to connect to the resource, please contact Medical Library Systems on 028 9063 2511, med.info@qub.ac.uk.
This problem can also arise when trying to connect to electronic journals provided by Proquest Medical Library, in which case, the advice above also applies.
