The Healthcare Library of Northern Ireland Loan Period Survey 2018

Many thanks to all our users who responded to our 2018 survey on loan periods. It is important to get your viewpoint and feedback when considering introducing any changes.

The survey ran during November, and The Healthcare Library received surveys from 102 people, with most respondents working in the Belfast Health and Social Care Trust, and falling into the Nursing, Midwifery and Health Visiting profession. A total of 76.5% indicated that they thought the current 4 week loan period is fair. A total of 79% would like their books to be automatically renewed to a maximum number of 5 renewals. 31% responded that they would like to be able to renew their books an unlimited number of times.

After collating together the responses to the survey, The Healthcare Library are able to confirm the following:

• There will be no change to the current set-up regarding loan periods. The length of the loan period will remain at 28 days.
• The Healthcare Library is not in a position to move to automatic renewals – this is not currently possible via our library management system. However, when it does become available, the option should be considered for this particular group of library members.

We value your feedback and comments. If you have further comments, compliments or complaints about The Healthcare Library service, please use the feedback form online to register your comment:

https://healthcarelibrary.qub.ac.uk/About/Feedback/

Update notice: After a recent technology update we are now able to revisit your requests for a move to automatic renewals.  This is currently being investigated by a Library Renewals Group and we will inform you of any changes if they are possible.  We always value your feedback, and, wherever possible will endeavour to improve our services to offer you the best possible facilities.