‘Please remember many of us are working full time, trying to provide a service as well as studying”

I have always worked full time throughout my career, incorporating both work and education which can be challenging. Whether it’s an age thing but to me education should be conducted within university and not on-line. I firmly believe that you learn more within a classroom as it enables you to partake, ask relevant questions and gain knowledge and experience from both the lecturer and fellow colleagues. I don’t agree that this is achievable to the same standard when classes are online. 

My reason for this is as follows, 

I had never heard of Canvas until last year, even though I had completed a recent Intensive Care Nursing course in Queen’s University Belfast a few years previous. Technology constantly changes and unless you use it every day I feel you can fall behind very quickly.

I have worked in ICU and have trained hospital staff on how to use equipment, so I have excellent knowledge on medical devices however I don’t feel confident about Information Technology (IT), simply because I have very little interest! Believe it or not I actually like to communicate face to face, an art which I find sadly lacking in some nursing students and nurses today. To prepare for online classes during Covid-19, which I appreciate is unique and challenging time for all, I asked my NHS employer to ensure I had access to the required platform. Unfortunately my request could not be accommodated by the Trust and the platform could not be accessed from the Trust computers. This caused me a huge amount of stress at an already stressful time. Not only was I still providing a service during Covid-19, I was also anxious that I was going to miss out on valuable information required for my module and exam.  

After numerous conversations with my lecturer, who was very supportive, I was able to connect to the next class although very anxious that I might lose internet connection, sound, video link, etc. Once connected the quality wasn’t great, other class members struggled to get and stay connected and sound quality was poor. 

I had been reassured that classes would be recorded and could be watched at another time, should the technology let me down. However, other than my allocated day at university I unfortunately don’t have the time to go back and re-watch a class. My days off are and will be spent preparing for my exams as well as fitting in normal life activities outside work and study. 

Providing lecture material well in advance of the online class is so important. When presentations are not available at least 24 hours in advance, it causes unnecessary stress. Personally I like to be prepared,and not rely on my printer the night before or morning of the online class. If I do lose internet connection, for whatever reason, having the relevant written material in front of me enables me to work through it and make the most of the protected time.  

Consistency in communication is key and has been challenging throughout my course. Sometimes we would receive emails vis Queens online other times via Canvas, all I ask is pick one and use it, don’t have me guessing!

 I appreciate that Covid-19 is a difficult time for us all,  but to support post registration students through their programme of study please remember many of us are working full time, trying to provide a service as well as studying. The university needs to ensure that staff unfamiliar to studying online receive extra support, to get them through their course successfully and ensure that they actually enjoy learning and don’t see it as a burden, and that information is provided in a timely manner. 

About the author:

Sharlene, has been a qualified nurse for 27years, and has worked and studied in Northern Ireland, England and Scotland.  Her varied career which includes, Accident + Emergency, Surgical High Dependency, Outreach as Advanced Nurse Practitioner, Intensive Care Nursing and most recently as a Cancer Clinical Nurse Specialist.