One of the more interesting aspects of the e-commerce/fulfilment sector is its diversity. The public perception is driven in no small way by Amazon, and while it is a behemoth, dominating media and political discourse, it is not as reflective of the sector as it it may at first appear.

Beneath its famous tick lies a wealth of other operators and we are keen to capture their voices as much as we can.

Last month we interviewed Green Fulfilment for the project. It is based in Glasgow and specialises in sustainable e-commerce fulfilment solutions. They manage the entire fulfilment process for businesses of all sizes – including warehousing and picking inventory, packing and shipping orders, and handling customer returns.

As the name suggests, its focus is very much on sustainability which it pursues through a variety of initiatives. They utilise eco-friendly packaging materials, partner with carriers offering electric vehicle deliveries, and implement robust waste reduction programmes within their warehouses. Its main promise to businesses is that their products will reach customers swiftly and securely, all while contributing to a minimised environmental impact.

In the words of Cain Fleming, director at Green Fulfilment:

“Green Fulfilment is proud to have partnered with Queen’s University Belfast (QUB) on a recent research project. We believe collaboration with universities is vital. These institutions foster innovation and develop the next generation of talent, both of which are crucial for businesses like ours to thrive. By supporting universities, we contribute to a future with a skilled workforce and a constant stream of groundbreaking ideas that can help us further our commitment to sustainable logistics.”

As we delve further into the 3PL logistics sector the varieties become more apparent – and with that variety comes different pressures, concerns and objectives. It is important in any research to make sure that the end report is reflective of the reality on the ground, and with that in mind it is great to be able to talk to companies such as Green Fulfilment and to capture the depth and breadth of the industry itself.