Improving your Library – Did you know?

January 12, 2017

  • Did you know that 95% of our customers feel that library staff who deliver training are friendly and helpful and 93% are happy that they were knowledgeable about their subject?
  • Did you know that on average we serve our users within 2 seconds of arrival at a library service point during staffed hours and 99% of our phone calls are answered within 14 seconds?
  • Did you know that we work hard to acknowledge 99.8% of enquiries within 1 working day and provide an initial response to 99.9% within 3 working days?

 Your opinion matters and we welcome your feedback.

 Best wishes for 2017.

Medical & HSC Library

Entry Filed under: Headlines. .

Leave a comment


Required, hidden

Some HTML allowed:
<a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>

Trackback this post  |  Subscribe to the comments via RSS Feed

Blog Categories