FAQs

Access

Yes. ‘Familiarisation areas’ are available so that academics can experiment with various features and tools available.

Categories: Access, General

We are building a process to enable people to request additional features or Apps (this process is expected to be available in November for staff). Staff will be able to submit their requests via Canvas’s Help menu.

Category: Apps

Announcements

No it is not possible to ensure that all your students receive email notifications about Announcements in Canvas.

Students are able to customise their Notification settings in the same way that staff members can and can choose to turn off the notifications for Announcements. However, even if they turn this notification off, they will still see the Announcement when they login to Canvas.

If you are planning to use Announcements to communicate information about your course, advise your students to keep this notification turned on.  The link below brings you to a student guide on how to set Canvas notifications:

How do I set my Canvas notification preferences as a student?

 

Apps

We are building a process to enable people to request additional features or Apps (this process is expected to be available in November for staff). Staff will be able to submit their requests via Canvas’s Help menu.

Category: Apps

Assessment and Feedback

Yes. You can set up peer review assignments for students in Canvas.  Students can then leave written and/or audio feedback for their peers.

How do I use peer review assignments in a course? (Canvas Guide) 

Yes. You can use the Gradebook feature to do this. The link below will bring you to a Canvas guide that explains how to use the Gradebook.

How do I use the Gradebook?

Canvas has a Quizzes feature that can be used for formative assessment. However, until we pilot the use of Canvas Quizzes for summative assessment, we advise that you continue to use Questionmark (you can link to it from your Canvas course if necessary).

Yes, it is possible to change the settings within the Gradebook or Speedgrader to stop feedback being seen by students before you are ready.  In Canvas this is called ‘muting’ an assignment.muted assignments

If you create an anonymous assignment, Canvas will automatically ‘mute’ the assignment.

If the assignment is not anonymous, you will need to ‘mute’ the assignment in the Gradebook or in the Speedgrader.

animated gif showing the mute/unmute options in Grades

The link below will bring you to a guide that shows how to mute and unmute assignments.

How do I mute or unmute an assignment in SpeedGrader? (Canvas Community Guide)

Note: if you are using Turnitin Feedback Studio to mark students’ assignments, you must set the ‘Feedback Release Date’ to a date and time that you want your students to receive their grades and feedback. 

Any late submissions will show up in the Grades as red.

screenshot of late submissionIn the Speedgrader you can also see if an assignment is submitted late.

screenshot of late submission in speedgrader

 

 

If you add questions to a quiz using the ‘New Question Group’ function then changes in the question bank will be reflected in the quiz.

However if you add a question using the ‘Find Questions’ function this creates a copy of the question from the bank in its current form. Any changes to the question in the bank will not be reflected in the quiz from that point on.

Category: Quizzes

Comment bank functionality is not available in Speedgrader.  However there are many other options in Speedgrader that help you to provide feedback in an efficient way, including the use of rubrics and a speech-to-text feature for leaving feedback.

Click the link below for more details on the features within Speedgrader:

How do I use Speedgrader? (Canvas Community Guides)

Category: Speedgrader

Assignments

Yes. You can set up peer review assignments for students in Canvas.  Students can then leave written and/or audio feedback for their peers.

How do I use peer review assignments in a course? (Canvas Guide) 

Yes. You can use the Gradebook feature to do this. The link below will bring you to a Canvas guide that explains how to use the Gradebook.

How do I use the Gradebook?

Yes, it is possible to change the settings within the Gradebook or Speedgrader to stop feedback being seen by students before you are ready.  In Canvas this is called ‘muting’ an assignment.muted assignments

If you create an anonymous assignment, Canvas will automatically ‘mute’ the assignment.

If the assignment is not anonymous, you will need to ‘mute’ the assignment in the Gradebook or in the Speedgrader.

animated gif showing the mute/unmute options in Grades

The link below will bring you to a guide that shows how to mute and unmute assignments.

How do I mute or unmute an assignment in SpeedGrader? (Canvas Community Guide)

Note: if you are using Turnitin Feedback Studio to mark students’ assignments, you must set the ‘Feedback Release Date’ to a date and time that you want your students to receive their grades and feedback. 

Calendar

While it is possible to pull data from the Canvas Calendar into other online calendars, Canvas will not automatically update your other calendar if you make changes within Canvas.

The link below brings you to the Canvas Guide on how to export the Canvas calendar to an external calendar.

How do I view the Calendar iCal feed to subscribe to an external calendar as an instructor?

Canvas Rollout

The initial focus of the roll-out will be for those modules whose enrolments come through QSIS, our student record system. However, we are aware of this requirement and will be investigating this further.

Categories: Canvas Rollout, General

Canvas is being implemented across the university in phases. All Undergraduate and Postgraduate Taught modules will be on Canvas in the academic year 2019/20.

Categories: Canvas Rollout, General

Course Management

No. Timetable integration with Canvas is not available at this time.

Yes. Date and time release functions are available.

The link below brings you to a Canvas guide that shows how you can edit a module’s settings to lock content and release it on a particular date.

How do I lock a module?

No it is not possible to ensure that all your students receive email notifications about Announcements in Canvas.

Students are able to customise their Notification settings in the same way that staff members can and can choose to turn off the notifications for Announcements. However, even if they turn this notification off, they will still see the Announcement when they login to Canvas.

If you are planning to use Announcements to communicate information about your course, advise your students to keep this notification turned on.  The link below brings you to a student guide on how to set Canvas notifications:

How do I set my Canvas notification preferences as a student?

 

Yes it is possible to import content from a Moodle course into Canvas.  However it is important to note that some of the activity/resource types in Moodle do not exist in Canvas, and this will impact on how some of the Moodle course materials appear in Canvas.

The table below shows some of the activities/resources in Moodle which do not exist in Canvas and explains how they will be imported (based on Moodle version 3.0). It is advised that you make an audit of your Moodle course before importing, and make a note of the features listed in the table below.

Moodle activities/resources not featured in Canvas
What happens when imported to Canvas?
Book Will import as a series of Canvas Pages
Database Will not import
Glossary Will import as a Canvas Page, but the terms and definitions will not display.
Label Will import as a Canvas Page, but the layout and details of the text in the page may need to be reformatted or reorganised.
Lesson Will import as a series of Canvas Pages, but the connections between pages will be lost.
Question banks Canvas will not import Moodle question banks on their own, but question banks can be imported if you choose to also export the Moodle quiz they’re associated with.

Quiz Question types:
* Drag and drop
* Missing word(s)
* Matching

Most question types within Moodle will be imported into Canvas with no problems. However, those question types mentioned in the cell to the left will not import.
Wiki Will not import

Back up your Moodle Course

The next step is to back up your Moodle course.  To do this, go to your Moodle course, click the ‘Turn Editing On’ button and click the ‘Backup’ menu item within the ‘Course Administration’ menu. (If you don’t see this, you will need to ask for help from the administrator of your Moodle site.)

backup button in Moodle course

Follow the instructions on how to create and save the back up (make sure you do not include the enrolled users in your back-up file).

Then you can log in to Canvas and import the contents of your Moodle course into your Canvas course.  Full details on how to do this are in the website below:

How do I import content from Moodle into Canvas? (Canvas Community Guide)

Tags: import, moodle

Enrolment and registration first takes place in Qsis and then this information flows through to Canvas.

In Canvas you can check the student enrolment information by clicking on the People tab in your course navigation menu. Clicking on the ‘All roles’ dropdown will show you each Canvas role in your course with the number of active users beside each role (See Fig. 1).

Figure 1: Filter number of students in your course

Please reach out to your School Administrator and ask them to confirm with Qsis the number of students in your course or alternatively, please contact the QSIS Support Team.

How do I use the People page in a course as an instructor? (Canvas Community Guide)

Tags: people, qsis

Course Settings

Information in Canvas, including module name/course title, flows through from Qsis. There is a 30 character limit in Qsis for a course title (short name), anything above this will not be included.

To change your course title and reduce the number of characters, please contact QSIS Support Team  and amend to 30 characters or less (including spaces & punctuation). Once complete in Qsis the new course title will automatically flow through to Canvas in 24-48 hours.

While it is possible to pull data from the Canvas Calendar into other online calendars, Canvas will not automatically update your other calendar if you make changes within Canvas.

The link below brings you to the Canvas Guide on how to export the Canvas calendar to an external calendar.

How do I view the Calendar iCal feed to subscribe to an external calendar as an instructor?

Yes. Date and time release functions are available.

The link below brings you to a Canvas guide that shows how you can edit a module’s settings to lock content and release it on a particular date.

How do I lock a module?

In Canvas there are two areas for names:

  1. Display Name
  2. Full Name

Your Display Name can be amended in Canvas. This will show up in areas where you are collaborating in Canvas, for example; discussions, messages and comments.

If you would like your Display Name changed please log into Canvas and submit a ticket request by clicking on the Help tab in the menu bar on the left of your screen.

If only your Display Name is changed, the Full Name still appears in some areas in Canvas including: Gradebook, Chat, EPortfolio and integrated applications such as Office365 or TurnItIn UK.

If your Full Name has legally changed and needs to be updated in Canvas, you will need to change it in Qsis first. Please contact the QSIS Support Team directly to change your Full Name. Once this is complete, it will automatically update in Canvas in 24-48 hours.

Tag: name

Yes it is possible to import content from a Moodle course into Canvas.  However it is important to note that some of the activity/resource types in Moodle do not exist in Canvas, and this will impact on how some of the Moodle course materials appear in Canvas.

The table below shows some of the activities/resources in Moodle which do not exist in Canvas and explains how they will be imported (based on Moodle version 3.0). It is advised that you make an audit of your Moodle course before importing, and make a note of the features listed in the table below.

Moodle activities/resources not featured in Canvas
What happens when imported to Canvas?
Book Will import as a series of Canvas Pages
Database Will not import
Glossary Will import as a Canvas Page, but the terms and definitions will not display.
Label Will import as a Canvas Page, but the layout and details of the text in the page may need to be reformatted or reorganised.
Lesson Will import as a series of Canvas Pages, but the connections between pages will be lost.
Question banks Canvas will not import Moodle question banks on their own, but question banks can be imported if you choose to also export the Moodle quiz they’re associated with.

Quiz Question types:
* Drag and drop
* Missing word(s)
* Matching

Most question types within Moodle will be imported into Canvas with no problems. However, those question types mentioned in the cell to the left will not import.
Wiki Will not import

Back up your Moodle Course

The next step is to back up your Moodle course.  To do this, go to your Moodle course, click the ‘Turn Editing On’ button and click the ‘Backup’ menu item within the ‘Course Administration’ menu. (If you don’t see this, you will need to ask for help from the administrator of your Moodle site.)

backup button in Moodle course

Follow the instructions on how to create and save the back up (make sure you do not include the enrolled users in your back-up file).

Then you can log in to Canvas and import the contents of your Moodle course into your Canvas course.  Full details on how to do this are in the website below:

How do I import content from Moodle into Canvas? (Canvas Community Guide)

Tags: import, moodle

Files

By default, each module has 500 MB of storage space in Canvas.

Module limit includes:

  • Files uploaded to Module Files in Files (images, documents, etc.)
  • Assignment submission file responses uploaded by instructors (if the instructor uploads a file in response to a student submission) (Note: That Turnitin also has an individual limit on papers of 20MB or 400pages)
  • Module pages, discussions, assignments, quizzes built in Canvas
  • Module images

You can check your module storage at anytime, from the module settings.

Module Storage Quota

For more information, please check out the Canvas guides.

Categories: Files, Modules, Storage

If you require additional storage on your Canvas module, please contact the Digital Learning Solutions team from the ‘Help’ menu in Canvas.

For more information on Canvas storage quotas, please see:
What is my module storage allowance in Canvas?

 

Categories: Files, Storage

General

The initial focus of the roll-out will be for those modules whose enrolments come through QSIS, our student record system. However, we are aware of this requirement and will be investigating this further.

Categories: Canvas Rollout, General

Information in Canvas, including module name/course title, flows through from Qsis. There is a 30 character limit in Qsis for a course title (short name), anything above this will not be included.

To change your course title and reduce the number of characters, please contact QSIS Support Team  and amend to 30 characters or less (including spaces & punctuation). Once complete in Qsis the new course title will automatically flow through to Canvas in 24-48 hours.

No. Canvas is a Virtual Learning Environment (VLE) for facilitating learning and teaching. We have other tools available within the University for this purpose.

Category: General

Canvas is a Virtual Learning Environment (VLE) for facilitating learning and teaching. Current processes for pastoral care will continue.

Category: General

Yes. ‘Familiarisation areas’ are available so that academics can experiment with various features and tools available.

Categories: Access, General

Canvas is being implemented across the university in phases. All Undergraduate and Postgraduate Taught modules will be on Canvas in the academic year 2019/20.

Categories: Canvas Rollout, General

Enrolment and registration first takes place in Qsis and then this information flows through to Canvas.

In Canvas you can check the student enrolment information by clicking on the People tab in your course navigation menu. Clicking on the ‘All roles’ dropdown will show you each Canvas role in your course with the number of active users beside each role (See Fig. 1).

Figure 1: Filter number of students in your course

Please reach out to your School Administrator and ask them to confirm with Qsis the number of students in your course or alternatively, please contact the QSIS Support Team.

How do I use the People page in a course as an instructor? (Canvas Community Guide)

Tags: people, qsis

While it is possible to pull data from the Canvas Calendar into other online calendars, Canvas will not automatically update your other calendar if you make changes within Canvas.

The link below brings you to the Canvas Guide on how to export the Canvas calendar to an external calendar.

How do I view the Calendar iCal feed to subscribe to an external calendar as an instructor?

Yes. Date and time release functions are available.

The link below brings you to a Canvas guide that shows how you can edit a module’s settings to lock content and release it on a particular date.

How do I lock a module?

In Canvas there are two areas for names:

  1. Display Name
  2. Full Name

Your Display Name can be amended in Canvas. This will show up in areas where you are collaborating in Canvas, for example; discussions, messages and comments.

If you would like your Display Name changed please log into Canvas and submit a ticket request by clicking on the Help tab in the menu bar on the left of your screen.

If only your Display Name is changed, the Full Name still appears in some areas in Canvas including: Gradebook, Chat, EPortfolio and integrated applications such as Office365 or TurnItIn UK.

If your Full Name has legally changed and needs to be updated in Canvas, you will need to change it in Qsis first. Please contact the QSIS Support Team directly to change your Full Name. Once this is complete, it will automatically update in Canvas in 24-48 hours.

Tag: name

Yes it is possible to import content from a Moodle course into Canvas.  However it is important to note that some of the activity/resource types in Moodle do not exist in Canvas, and this will impact on how some of the Moodle course materials appear in Canvas.

The table below shows some of the activities/resources in Moodle which do not exist in Canvas and explains how they will be imported (based on Moodle version 3.0). It is advised that you make an audit of your Moodle course before importing, and make a note of the features listed in the table below.

Moodle activities/resources not featured in Canvas
What happens when imported to Canvas?
Book Will import as a series of Canvas Pages
Database Will not import
Glossary Will import as a Canvas Page, but the terms and definitions will not display.
Label Will import as a Canvas Page, but the layout and details of the text in the page may need to be reformatted or reorganised.
Lesson Will import as a series of Canvas Pages, but the connections between pages will be lost.
Question banks Canvas will not import Moodle question banks on their own, but question banks can be imported if you choose to also export the Moodle quiz they’re associated with.

Quiz Question types:
* Drag and drop
* Missing word(s)
* Matching

Most question types within Moodle will be imported into Canvas with no problems. However, those question types mentioned in the cell to the left will not import.
Wiki Will not import

Back up your Moodle Course

The next step is to back up your Moodle course.  To do this, go to your Moodle course, click the ‘Turn Editing On’ button and click the ‘Backup’ menu item within the ‘Course Administration’ menu. (If you don’t see this, you will need to ask for help from the administrator of your Moodle site.)

backup button in Moodle course

Follow the instructions on how to create and save the back up (make sure you do not include the enrolled users in your back-up file).

Then you can log in to Canvas and import the contents of your Moodle course into your Canvas course.  Full details on how to do this are in the website below:

How do I import content from Moodle into Canvas? (Canvas Community Guide)

Tags: import, moodle

Gradebook

Yes. You can use the Gradebook feature to do this. The link below will bring you to a Canvas guide that explains how to use the Gradebook.

How do I use the Gradebook?

Any late submissions will show up in the Grades as red.

screenshot of late submissionIn the Speedgrader you can also see if an assignment is submitted late.

screenshot of late submission in speedgrader

 

 

Groups

Yes. You can identify a student lead and move students from one group to another via drag and drop or randomly allocate them to groups. The link below will bring you to the Canvas guide on how to assign a leader to a group.

How do I assign a student leader to a group? (Canvas Guide)

Category: Groups

Modules

Yes. Date and time release functions are available.

The link below brings you to a Canvas guide that shows how you can edit a module’s settings to lock content and release it on a particular date.

How do I lock a module?

By default, each module has 500 MB of storage space in Canvas.

Module limit includes:

  • Files uploaded to Module Files in Files (images, documents, etc.)
  • Assignment submission file responses uploaded by instructors (if the instructor uploads a file in response to a student submission) (Note: That Turnitin also has an individual limit on papers of 20MB or 400pages)
  • Module pages, discussions, assignments, quizzes built in Canvas
  • Module images

You can check your module storage at anytime, from the module settings.

Module Storage Quota

For more information, please check out the Canvas guides.

Categories: Files, Modules, Storage

Once you have finished developing content in your module development area you can import it into your Academic module by completing the following steps:

  1. Go into your Academic module then click on ‘Settings’ at the bottom of the module navigation menu and click on ‘Import Course Content’ on the right-hand side (See Fig.1).
  2. Select ‘Copy a Canvas course’ then search for your development module (it will have ‘DEVELOP’ at the start of the title) and select it (See Fig.2).
    Figure 2: Copy a Canvas course
  3. Once your development module has been selected click on ‘All content’ then import. You can click on ‘Select specific content’ if you do not want to copy over all content (See Fig.3).
    Figure 3: Click All content then Import
  4. The job will be queued under ‘Course copy’ and should take just a few moments to complete, depending on the amount of course content involved (See Fig.4).
    Figure 4: Current jobs
  5. Navigate to different areas of the Academic module to confirm the content has been imported.

Some settings and content are not included in the course import and will require re-activation/re-insertion in the module. The links below provide more information on the items that are not included and how to use the course copy/import tool.

The above steps and further information is available in the Canvas – getting ready to go live guide.

How do I copy content from another Canvas course using the Course Import tool?

What is the Course Import Tool? (includes a list of items that are not included in the course import)

 

Category: Modules

Notifications

No it is not possible to ensure that all your students receive email notifications about Announcements in Canvas.

Students are able to customise their Notification settings in the same way that staff members can and can choose to turn off the notifications for Announcements. However, even if they turn this notification off, they will still see the Announcement when they login to Canvas.

If you are planning to use Announcements to communicate information about your course, advise your students to keep this notification turned on.  The link below brings you to a student guide on how to set Canvas notifications:

How do I set my Canvas notification preferences as a student?

 

Peer Review

Yes. You can set up peer review assignments for students in Canvas.  Students can then leave written and/or audio feedback for their peers.

How do I use peer review assignments in a course? (Canvas Guide) 

Profile

In Canvas there are two areas for names:

  1. Display Name
  2. Full Name

Your Display Name can be amended in Canvas. This will show up in areas where you are collaborating in Canvas, for example; discussions, messages and comments.

If you would like your Display Name changed please log into Canvas and submit a ticket request by clicking on the Help tab in the menu bar on the left of your screen.

If only your Display Name is changed, the Full Name still appears in some areas in Canvas including: Gradebook, Chat, EPortfolio and integrated applications such as Office365 or TurnItIn UK.

If your Full Name has legally changed and needs to be updated in Canvas, you will need to change it in Qsis first. Please contact the QSIS Support Team directly to change your Full Name. Once this is complete, it will automatically update in Canvas in 24-48 hours.

Tag: name

Quizzes

Canvas has a Quizzes feature that can be used for formative assessment. However, until we pilot the use of Canvas Quizzes for summative assessment, we advise that you continue to use Questionmark (you can link to it from your Canvas course if necessary).

If you add questions to a quiz using the ‘New Question Group’ function then changes in the question bank will be reflected in the quiz.

However if you add a question using the ‘Find Questions’ function this creates a copy of the question from the bank in its current form. Any changes to the question in the bank will not be reflected in the quiz from that point on.

Category: Quizzes

Speedgrader

Comment bank functionality is not available in Speedgrader.  However there are many other options in Speedgrader that help you to provide feedback in an efficient way, including the use of rubrics and a speech-to-text feature for leaving feedback.

Click the link below for more details on the features within Speedgrader:

How do I use Speedgrader? (Canvas Community Guides)

Category: Speedgrader

Yes, it is possible to change the settings within the Gradebook or Speedgrader to stop feedback being seen by students before you are ready.  In Canvas this is called ‘muting’ an assignment.muted assignments

If you create an anonymous assignment, Canvas will automatically ‘mute’ the assignment.

If the assignment is not anonymous, you will need to ‘mute’ the assignment in the Gradebook or in the Speedgrader.

animated gif showing the mute/unmute options in Grades

The link below will bring you to a guide that shows how to mute and unmute assignments.

How do I mute or unmute an assignment in SpeedGrader? (Canvas Community Guide)

Note: if you are using Turnitin Feedback Studio to mark students’ assignments, you must set the ‘Feedback Release Date’ to a date and time that you want your students to receive their grades and feedback. 

Storage

By default, each module has 500 MB of storage space in Canvas.

Module limit includes:

  • Files uploaded to Module Files in Files (images, documents, etc.)
  • Assignment submission file responses uploaded by instructors (if the instructor uploads a file in response to a student submission) (Note: That Turnitin also has an individual limit on papers of 20MB or 400pages)
  • Module pages, discussions, assignments, quizzes built in Canvas
  • Module images

You can check your module storage at anytime, from the module settings.

Module Storage Quota

For more information, please check out the Canvas guides.

Categories: Files, Modules, Storage

If you require additional storage on your Canvas module, please contact the Digital Learning Solutions team from the ‘Help’ menu in Canvas.

For more information on Canvas storage quotas, please see:
What is my module storage allowance in Canvas?

 

Categories: Files, Storage