There have been several instances whereby students have logged into the Turnitin website to submit assignments directly, rather than submitting through Canvas. This often occurs when a student is unable to submit in Canvas due to their personal browser/device privacy settings, Safari in particular has been known to cause this type of submission issue.

Where the Turnitin integration is enabled for a Canvas assignment it is strongly recommended that the assignment instructions state that:

  • Students should not under any circumstances login and submit directly through the Turnitin website.
  • If you are having difficulties submitting you should Submit a Support Ticket via Help Menu in Canvas as soon as possible.

If these instructions are not present or overlooked by the student and the student submits an assignment directly to the Turnitin website, rather than through Canvas, the submission and similarity report will not pass to Canvas and it will not be possible to grade or provide feedback on the submission using the Speedgrader.

The following options outline a number available ways you can proceed should this occur.

OPTION 1 – Request that the student resubmits via Canvas

There are several scenarios where this may be possible and/or subsequent steps to allow students to resubmit via Canvas:

Scenario A: The assignment due date has not been reached and the Turnitin assignment settings are configured to allow students to resubmit until the due date. No further action is required by staff as the student should be able to resubmit in Canvas without issue.

Scenario B: The assignment due date has not been reached and the Turnitin assignment settings are configured so students cannot resubmit. The student will not be able to resubmit. The Turnitin assignment settings (see link below) will need to be changed to allow students to resubmit until the due date. Once the settings have been changed the student should be able to resubmit in Canvas without issue.

Scenario C: The assignment due date has been reached and the student will not be able to resubmit as Turnitin does not allow late re-submissions. Any existing submissions will need to be deleted by a staff member (see link below) and the Turnitin assignment settings configured to allow late submissions. The student submission will be flagged as late in Canvas and scores adjusted according to any late penalties settings configured in the course. This status can be overridden if required via the grade detail tray.


OPTION 2 – Grade and provide feedback in the Turnitin Feedback Studio and input grades in the Speedgrader.

No feedback is passed to Canvas Speedgrader from Turnitin, therefore if a staff member has given feedback in Turnitin the student will need to go to the assignment and view the given feedback via the Turnitin Assignment Inbox. This will be visible up to the Until Date that has been set, if any, in the Canvas Assignment.

Grades will only pass to the Canvas Speedgrader from Turnitin when the student has submitted to Turnitin through Canvas. Any grades for submissions made directly through the Turnitin website will be require manual input/upload to the Canvas Gradebook. Grades do not pass from Canvas to Turnitin therefore there is a potential risk that disparate grades will display to students in either system.

To use Turnitin Feedback Studios click on the blue pencil icon related to a student’s paper in the Turnitin assignment inbox. Alternatively, click the grade you have assigned to the paper to make any changes. Further detail on the grading tools in the Turnitin Feedback Studio is available on the Turnitin Website.


**Please note that the Options and Scenarios above are based on assignments where anonymity is not enabled. If you believe that students have submitted an assignment with anonymity enabled directly through the Turnitin website please Submit a Support Case via the Help Menu in Canvas for further support.**

Further information – Turnitin Training and Guides: