It’s Wednesday 16th September! It is the week before student induction and teaching at Queen’s University.

If you are a Programme Coordinator, student inductions should already be planned and scheduled for delivery. In this blog post, we have collated a number of resources that can be used for student induction at Queen’s University.

These materials should help students orientate and navigate the Queen’s digital spaces during their studies. Induction materials include ‘helpful links from Information Services‘ to guide students and intros to:

  • Queen’s Online (QOL)
  • O365
  • Canvas
  • Library
Student Inductions

Whether students are new OR returning students, this section aims to cover information that students need to know about the QUB digital spaces. We walk students through introductions to Queen’s Online, Canvas and O365. We attach library information and finish off with a virtual campus tour.

This is a general Student Induction blog. The content can be tailored to suit different courses. And of course your programme may have specific interfaces that students need to know as well.

Those course specific digital applications won’t be covered in this post.

Let’s start off with links from Information Services.

Information Services helpful info

There are resources dedicated to assisting students with Queen’s computing. These links will help students with ‘getting started’, ‘logging in’, ‘student computing’, ‘connecting to Queen’s wi-fi’ and ‘study facilities’.

We’ve listed them here for easy student access.

There are policies regards computing as well, please see below.

Let’s move on to the first digital space that students should encounter: Queen’s Online.

What is Queen’s Online (QOL)?

Queen’s Online is the student’s main digital space. Consider this a hub or super highway to other Queen’s spaces, services and information.

As a student, use the internet (Chrome browser is best) and go to the web address This is Queen’s Online (QOL). Log in with student number and password.

Queen’s Online holds much information for students and it’s all in one place!

The Queen's Online interface
The Queen’s Online interface
Quick Links

QOL has Quick Links section (top left) to many services that students will use. For example, Office 365 (digital Apps) and Canvas (the student virtual learning environment).


This can be viewed in more detail in the O365 section further down.

Another Quick Link within QOL is Canvas.


Canvas is the learning portal. This is where student modules will appear. Just a note on materials, ALL teaching content lives in Canvas, i.e., lecture slides, reading lists, additional materials, etc. This should be the only place students need go to access teaching materials.

For more information on Canvas, please see the Canvas section further down.

Other Quick Links

Within the Quick Links section, students can also access:

  • QUB external web site
  • Outlook email
  • Blackwell’s online book store
  • Request IT Support
  • Change their password, and more…
Contact details

This section allows students to access General Contacts, QUB Staff contacts and links through to the Student Guidance Centre.


This is where students can view their information, Exam Results and Record of Achievement.

Library and Modules

The Library section details how many books a student has on loan. In Student Account, students can view a history of the books they have borrowed.

The Modules section details which modules students are enrolled.

Timetable information

Timetables can be accessed on the top right of QOL.

University News

There is a University News section available on the right hand side.

University Documents

There are a number of University Documents available on the bottom right of QOL. These should be highlighted to students. Encourage students to become familiar with those guides.

Of course, you can use this video for online inductions to introduce students to Queen’s Online (right-click to open in new window):

That pretty much covers the Queen’s Online space. Let’s have a look at O365 in more depth.

Office 365 (O365)

To access the Microsoft Apps, click on Office 365 from the Quick Links as shown below.

Queen's Online (QOL) - accessing Office 365
Queen’s Online (QOL) – accessing Office 365

You may need to sign in with your student number and password. Note the Microsoft Apps students have available.

Microsoft Apps
Microsoft Apps

All of these Apps can be downloaded to students’ computers OR used online. Students have O365 for the duration of their studies at Queen’s University. New Apps are added regularly. Encourage students to explore!

Students may already be familiar with Word, Excel and PowerPoint. Other Apps students may use during their studies include:

  • OneDrive cloud storage
  • Outlook email
  • OneNote notebook
  • Teams for meetings and live-teaching
  • Stream for presentations

For assistance downloading the Microsoft Apps, students can view the Software section via the Information Services Student Computing page. There is information regarding what happens to student O365 accounts after graduation.

To access any of the O365 Apps, click the relevant icon. This will open in the browser as a web App. These Apps can be downloaded to the desktop.

Separate blog posts will be available for the O365 Apps in the near future. Do check out the DigiKnow blog page for all blog posts (bookmark the Digiknow page).

On Friday, we will be looking at Students and the MS Teams Digital Space. Then on Monday, we will follow up on MS Teams for Teaching and using the MS Teams space to engage students, i.e., highlighting some interactive features.

Moving on to Canvas!


As mentioned, Canvas is where all teaching content lives, i.e., lecture slides, reading lists, additional materials, etc.

Canvas is the one-stop-shop for student learning, activities, revision, assignments, assessment and grades. This should be the only place students need go to access teaching materials.

For an overview of Canvas, please view the Canvas orientation video below. This video guides students through Canvas (right-click to open in new window).

Here is a helpful video to assist students downloading Canvas to their mobile devices (right-click to open in new window).

Now we know how to find information (QOL), access O365 and Canvas for teaching content, what about the library?

The Library

Where do we begin? We thought Richard Fallis was the best person to tell you about the library. In this video, he covers his Top 3 Reasons to Use the Library at Queen’s.

Click the video below to learn more (right-click to open in new window).

Currently (with Covid19), it would be prudent to check the Service Availability before entering the library.

To help students around library services, please see the links below:

QUB Library is very helpful as you can also stay updated with the Library Blog.

Library Blog
Library Blog
QUB Campus Tour

As a student, if you’re not able to make it to Queen’s in person, we’d like to end the blog with a virtual Campus Tour. The virtual tour will help orientate you around campus when you can join us in person.

Click the image below (tour opens in a new window and adjust audio as required).

When you do get to campus, do consider campus safety and Covid19. If you think you are at risk, what should you do? Our Pro-Vice Chancellor at Queen’s, Professor Stuart Elborn, explains the steps you should take if you develop symptoms.

Please also view our Covid-19: Play your Part page for further videos.

All staff and students are being encouraged to download the STOPCovid NI contact tracing app, available at:


As new and returning students to Queen’s University, this is a lot of information to take in. Don’t be afraid to share this blog or its content with students as a resource.

Why not insert this blog post as a web page toward the start of your canvas module?Let students know where they can find it.

Next time

On Friday, we look at Students and the MS Teams Digital Space. This will introduce students to the general features of MS Teams and how to navigate the Desktop App. Again, share this information with students, even as a prelude to induction.

Why not join us then to learn more? And, don’t forget to follow us on Twitter: @MDBSelearn.


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