McClay Short Loan – improvements from the beginning of term

QUB Shortloan booksLast Semester we carried out a major survey to find out what students think about the Short Loan Collection in the McClay Library.

We got a huge response and have listened to everything you said!

So now, as a result of  your  feedback, we are making big changes to the loan periods and the fines to improve the service.

These changes are outlined below and will take effect from the beginning of termMONDAY 28 SEPTEMBER 2015

You asked … for more convenient / flexible return times

You dislike … having to  return books by 10 o’clock on Monday mornings

We . . . abolished specific return times

All Short Loan books can now be returned at any time of the day or night on the due date.

 
You said … fines accumulate too quickly

You think … the overdue charges are confusing

We . . . abolished the hourly fine rate

The hourly fine rate has been replaced by a daily charge.

The fine for the late return of  all Short Loan items (1– Night, 2-Night and 7-Night) is now the same — £2.50 per item per day.

 

You asked … for books in very heavy demand to be  available for use only in the Library

You said … it’s difficult  to get hold of recommended texts in time to meet deadlines

We . . . created a Short Loan Reference category

A small number of books cannot be borrowed—they are only for use in the Short Loan area.

 

You said … the 1-Night Loan period is too short

We . . . discontinued 1-Night book loans

The 1-Night books can now be borrowed for 3 days (2 nights).

Please note that although DVDs and videos can only be borrowed for one night they may be returned at ANYTIME the following day.

 

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